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All reviews golf driving range tennis courts hit balls swimming pool min drive old quarter washing machine housekeeping staff nice hotel ha noi business trip other hotels star hotel hotel is situated pho gym facilities
Stayed here for one night. I was really impressed with the hotel view and accomodation but really disappointed with the staff. What's up with the bellhop? I had a long day at the office and just wanted to ask him where to relax and chill...More
Variety offer for sports, Delicious foods and well-managed room. Clean and Good smells. Place of travelling and good local people and expatriates here. The place a lot of functions. Nice owner too 😀. I can hit balls to fly high and see wonderful big lake.
Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Lake Palais ResidencesResponded June 17, 2018
Thank you so much for your very nice review, we look forward to welcoming you again soon and wish you all the best.
Asst. Front Office Manager
Absolutely loved this hotel which is in a delightful setting on Westlake. My room was very quiet, functional and cosy. All staff were professional and very hospitable. The breakfast was one of the best of had in a hotel, and so nice to sit by...More
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Stayed there for two nights and it's nice. The hotel is situated near a big lake in which you can stroll around it and visit Tran Quoc Pagoda. You can also see the locals fishing in the lake and hang out together. Walking distance, you...More
Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Lake Palais ResidencesResponded 3 weeks ago
Thank you so much for giving us a good review, it is so nice to know that you like our peaceful location and room. We hope you can enjoy all of our facilities in your next stay.
We look forward to welcoming you...More
Stayed at this Hotel from 29/10 and this was my first time to Hanoi. Room 731 was spacious, clean and tidy. The bathroom has a reasonable size but I had trouble adjusting the standing shower taps. There were 3 taps and it is so difficult...More
Situated on the banks of Hanoi's largest lake, the West Lake, The Hanoi Club Hotel & Lake Palais Residences offers a first-class accommodation with uninterrupted panoramic views. The luxurious property …Moreprovides professional service in a relaxing atmosphere with a long list of facilities which include fitness center, Bonus Club Jackpot and Gaming Center, Panda Kid's Club and Arena Golf Driving Range, making it a perfect rendezvous spot for either business or casual get-together. Aside from the hotel facilities, in-room amenities are also arranged to ensure you a comfortable stay. For those looking for an upscale establishment with a wealth of activities and kid-friendly, The Hanoi Club Hotel & Lake Palais Residences makes a perfect solution. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from HNCManager | Property representative |
Thank you for contacting us.
With reference to your inquiry, I would like to inform you that the normal check in time should be after 2pm, check out time before 12noon. it will based on our availability then we... More
Thank you for contacting us.
With reference to your inquiry, I would like to inform you that the normal check in time should be after 2pm, check out time before 12noon. it will based on our availability then we can offer you early check in or late check out.
For the details, please do not hesitate to contact me at :++84 24 3829 3829
We are looking forward to hearing from you soon.
Assistant Front Office Manager