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54 Lieu Giai Cong Vi Ward, Ba Dinh District, Hanoi 100000 Vietnam
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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$123
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Free cancellation until 12/30/20
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Traveler (1766)
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Panoramas (14)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#37 of 1,089 hotels in Hanoi
Location
Cleanliness
Service
Value
Travelers' Choice
Located between the Old Town and the New Business District, Lotte Hotel Hanoi connects and combines the rich history and the promising future of Hanoi. Situated on the upper part of the magnificent 65-floor building, Lotte Hotel Hanoi proudly represents new standard of international 5-star hotels. In each of the 318 luxurious rooms, you can enjoy the latest-generation facilities and amenities. • 235 Standard rooms and 83 suites with glamorous panoramic view of Hanoi • Vietnamese touch in the interiors designed by HBA and Wilson Associates Our venues are the sophisticated tastes for your elegant souls. Stimulating your palate at our upscale and trendy restaurants and bars while letting the splendid view of downtown Hanoi take your breath away. • Tim Ho Wan - first Michelin starred Dimsum house in Vietnam • Grill 63 - contemporary cuisines, modern steak, and premium wine served by veteran chefs • Pharaoh`s Bar & Upper - the trendy and sassy atmosphere of Hanoi Refresh your mind, rejuvenate your body, and fuel up your energy at the Fitness Center and Evian Spa of Lotte Hotel Hanoi. • The 1,680m2 Fitness Center offers outdoor swimming pool, basketball court, kids play center, and 24-hour gym service. • In Evian Spa, you can immerse yourself into the utter relaxation while enjoying our skillful treatment and unique facilities.
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Room & Suite (435)435
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Rooftop bar
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
Rooftop terrace
24-hour security
Concierge
Currency exchange
Butler service
Doorperson
24-hour check-in
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Trendy
Languages Spoken
Korean, Vietnamese
Hotel links
Special Offer:Package deal
2,335Reviews43Q+A100Room tips
Traveler rating
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Popular mentions
보옥 장 wrote a review Aug 2020
1 contribution
I often visit here becasue I'm currently staying at lotte hotel. I can't go there often, because I'm late for work,but it's the vest place to have dinner. Huong thao, Dan ly, Kylie chi are very kind, and food is good. Fisrt of all,they are very good at english so I can express my opinion cleary to them.
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Date of stay: August 2020Trip type: Traveled on business
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Response from Hanoi Lotte Hotel, Chủ sở hữu at Lotte Hotel Hanoi
Responded 3 weeks ago
Dear Dear Getaway717147, Thank you for choosing Lotte Hotel Hanoi and taking time to sharing your experience with us. It is our great pleasure to know that the excellent service met your expectations. Your nice words to our staffs will surely be shared with them to keep them motivated in giving our valued guest an excellent service. We are looking forward to welcome you back and be of service to you again in the near future. With my best regards, Song Jung Koo General Manager Lotte Hotel Hanoi
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JamesCooks wrote a review Jan 2020
Singapore, Singapore20 contributions15 helpful votes
Hotel's Favorite
This four-day stay was our second in 2019, and we definitely confirm that the Lotte is for us Hanoi's top hotel for many reasons: it is quiet (a rarity in Hanoi) and well maintained, with effective service and comfortable rooms. Breakfast is of excellent quality by any standard, the rooftop bar offers a great experience with good music and a diverse crowd, consisting mostly Hanoi local and expat residents, mingling with well-informed tourist. Being i) Hanoi's top-two highest building with 65 floors, the views from the rooms are breathtaking, as well as ii) a mixed-use development with a Lotte department store, make it a very convenient address, easily accessible by Grab (about 10-15 minutes to Hanoi's Old Quarter and key monuments, depending on traffic). Overall, a well-designed, well-managed hotel offering a very relaxing stay for both business and leisure travellers.
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Date of stay: December 2019Trip type: Traveled with family
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Response from Lotte Hotel H, General Manager at Lotte Hotel Hanoi
Responded Jan 5, 2020
Dear JamesCooksFrenchFood, Thank you for choosing Lotte Hotel Hanoi and taking time to write us review. We are delighted to learn about your satisfying experience at our hotel with quiet atmosphere, good maintenance, effective service and comfortable rooms. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with our staff. Once again, thank you for recommending us and you are always welcomed here for your revisit. With my best regards, Lim Sung Bok General Manager Lotte Hotel Hanoi
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KY P wrote a review Aug 2020
6 contributions
+1
I stay at Lotte for my business trip for 3months. Room condition, reception, service, Lounge, restauranr, everything is satisfying. It was my best choice in my business trip. Thank you for club team Chu Ly, Kylie Thao, Huong Dan.
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Date of stay: July 2020Trip type: Traveled on business
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Response from Hanoi Lotte Hotel, Chủ sở hữu at Lotte Hotel Hanoi
Responded 3 weeks ago
Dear Gilyeongpark, Thank you for choosing Lotte Hotel Hanoi and taking time to write us review. We are delighted to learn about your satisfying experience at our hotel with excellent atmosphere, good maintenance, effective service and comfortable rooms. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with our staff. Once again, thank you for recommending us and you are always welcomed here for your revisit. With my best regards, Song Jung Koo General Manager Lotte Hotel Hanoi
Read more
jc Woo wrote a review Aug 2020
1 contribution
stay with friend. clean room, nice view,easy to access to every place westlake, hoankiem .. so kind staffs special thanks to Huong Chi, Thao Dan, Kylie Ly.^^* See you. I will visit again with my family~!
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Date of stay: August 2020Trip type: Traveled with friends
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Response from Hanoi Lotte Hotel, Chủ sở hữu at Lotte Hotel Hanoi
Responded 3 weeks ago
Dear Wjchury, Thank you for using the service at Lotte Hotel Hanoi and taking time to write us a review. It is wonderful to hear about your satisfying time at Lotte Hotel Hanoi with awesome view, good food and drinks and passionate staff. Once again, thank you for your 5* rate and you are always welcomed here for your revisit. With my best regards, Song Jung Koo General Manager Lotte Hotel Hanoi
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AshBlaise wrote a review Jul 2020
Oslo, Norway35 contributions6 helpful votes
This was a perfect stay. The staff were super professional and polite throughout the hotel. Our room had been set up specially with a congratulatory cake and rose petals in the bed and bath as my partner and I got engaged the day before and this was my 'suprise' engagement gift. Ms Hang Nguyen who showed us to our room made our stay particularly special with hand written notes and a photo she printed for us. Very nice touch. The facilities are second to none, I could have spent much longer in the sauna area and the indoor swimming pool and jacuzzi was really fabulous. Breakfast was sumptuous too. SO much to choose from catering for both Western and Asian pallets. There are some bargains on Agoda so don't hesitate to book this place as even at full price it's still great value for money.
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from Hanoi Lotte Hotel, Chủ sở hữu at Lotte Hotel Hanoi
Responded 3 weeks ago
Dear AshBlaise, Thank you for choosing Lotte Hotel Hanoi and taking time to write us review. We are delighted to learn about your satisfying experience at our hotel with Ms. Hang's warm hospitality. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with Ms. Hang and the rest of our staff. Once again, thank you for recommending us and you are always welcomed here for your revisit. With my best regards, Song Jung Koo General Manager Lotte Hotel Hanoi
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Previous
PRICE RANGE
$91 - $187 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
318
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Frequently Asked Questions about Lotte Hotel Hanoi
Which popular attractions are close to Lotte Hotel Hanoi?
Nearby attractions include Lotte Observation Deck (0.01 miles), Lotte Department Store (0.03 miles), and Thien Moc Huong Ha Noi - Agarwood Jewelry (0.3 miles).
What are some of the property amenities at Lotte Hotel Hanoi?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Lotte Hotel Hanoi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lotte Hotel Hanoi?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Lotte Hotel Hanoi?
Yes, parking is available to guests.
What are some restaurants close to Lotte Hotel Hanoi?
Conveniently located restaurants include Top of Hanoi, Grill 63, and Tim Ho Wan.
Are there opportunities to exercise at Lotte Hotel Hanoi?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Lotte Hotel Hanoi have an airport shuttle?
Yes, Lotte Hotel Hanoi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lotte Hotel Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Does Lotte Hotel Hanoi offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Lotte Hotel Hanoi?
The staff speaks multiple languages, including Vietnamese and Korean.