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Lotte Hotel Hanoi

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Traveler (950)
Room & Suite (344)
Dining (104)
Overview
  • Excellent86%
  • Very good11%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
Aug 5Aug 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,148)
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1 - 5 of 761 reviews
Reviewed yesterday via mobile

I booked a room at the Lotte Hotel Hanoi for a special occasion - my boyfriend's 30th birthday. From the moment we stepped into the hotel, the staff made us feel incredibly special. We were lucky enough to be chosen as the "Guests of the...More

1  Thank Olivia K
Reviewed yesterday via mobile

A friend and I booked a 4 night stay following a jam packed adventure trip of Vietnam. We were looking for leisure, exercise and time to relax- and that is what we got! After being upgraded at a very good price per night, we thoroughly...More

1  Thank charlittlepea
Reviewed yesterday via mobile

너무 친절하고 좋은 서비스로 힐링하고 갑니다~ TRANG MINH LINH MAI HOA VIET It was best experience in Hanoi This hotel and spa are so nice and i would like to come back.again if i vist Hanoi next time!! People are so freindly in here

1  Thank 산 홍
Reviewed yesterday via mobile

This is best spa & service I’ve ever had!! Nice people and great service, Awesome🥇 - staff are so friendly and helpful ❤️ (Minh Linh Trang, Loc Mai Hoa) Facility is very clean and modern I would like to come back!!

Thank Seung Jun B
Reviewed yesterday

The SPA staff of Minh, Linh and Trang receptionists. Therapists: Thao, Hoa, Mai and Huy. This SPA staff provided outstanding service while I visited your facility. I have visited 3 hotel SPAs in Hanoi, this is truly 5 STAR. FIRST Class!!. I will visit again....More

1  Thank Andy C
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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Adult pool
Details
Price range
$108 - $209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Hanoi
#17 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
$108 - $209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Hanoi
#17 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (950)
Room & Suite (344)
Dining (104)
Pool & Beach (47)
Amenities (44)
Business Center & Event Rooms (10)
Questions & Answers
Ask a question
Rio852
March 8, 2018|
Answer
Response from Management_Lotte | Property representative |
Dear Rio852, As an Expedia VIP Guest, you will receive the following benefits: - 10% discount on F&B service except for Tim Ho Wan, Room Service and alcoholic beverages. - 20% discount on Evian SPA HANOI Expedia VIP Guest... More
0
Votes
Google Translation
ckmom
December 10, 2017|
Answer
Response from Management_Lotte | Property representative |
Dear ckmom, Our Concierge team can be reached at: concierge_hanoi at lotte. net In case you have any questions or comments, please let me know. With best regards, Lucy Bui Public Relations Manager Lotte Hotel Hanoi
0
Votes
Google Translation
ckmom
October 25, 2017|
AnswerShow all 2 answers
Response from Management_Lotte | Property representative |
Dear ckmom, Since I'm not sure which day you plan to visit, on the date of your stay either the room with the King bed or the one with Twin bed may not be available - therefore the website only allows you to book the same... More
0
Votes
Google Translation
Room Tips
"Choose a "club level" room. The room views and extra services received with this option are worth..."
Read review
"Ask for above 50th floor, the view of Hanoi is fantastic"
Read review
"Club floor ideal"
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"Great views!"
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