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Hanoi Royal Palace Hotel 2

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95 Hang Bong Street, Old Quarter, Hoan Kiem, Hanoi 100000 Vietnam
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Traveler (501)
Room & Suite (60)
Dining (19)

About

#74 of 889 B&Bs / Inns in Hanoi
Location
Cleanliness
Service
Value
A BRAND NEW HOTEL, Grand New Opening on the 10th December 2019, Hanoi Royal Palace Hotel 2 is the new and new renovated for all rooms, bathrooms and public areas (restaurant, reception, bars, etc...) and become A brand new luxurious hotel, located in the heart of Hanoi`s historic Old Quarter. The Royal Palace Hotel 2 is a luxurious hotel that offers elegant rooms with windows, city views and large balcony. We pride ourselves on offering the best service to our customers. Royal Palace hotel 2 is serviced by an elevator and specially all 45 spacious rooms have windows and old quarter view giving plenty of natural light (only some special hotel with best location in old quarter have), all are equipped with timber floors, wooden furniture in modern and luxurious style. All room have windows, IDD telephones, LG 32" HD LCD TV, some kind of rooms have DVD player, modern air-conditioning, mini-bar, well-appointed bathroom (some with bath-tub), hair dryer, free Internet & Wifi, tea and coffee-making facilities, safety deposit box. In addition, specially 10 rooms have large balcony and city views. Royal Palace Hotel 2 have a big restaurant with city view, which serves Buffet breakfast and Luch. All rooms include a Buffet breakfast with many choices from 7:00 AM to 10:00 AM in hotel restaurant with city view on 2th Floor. The Royal Palace Hotel 2 is friendly staff will be glad to advise you on local places of interest and assist with any tours or travel arrangements you may require. Hanoi Royal Palace Hotel 2 is a great choice for all discerning tourists & business travelers. When you come to our hotel you will be very satisfied with our outstanding service and the hospitality provided by our team of professional, friendly staff and management. Happy Travels !
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Boating
Walking tours
Airport transportation
Photo copier / fax In business center
24-hour security
Wifi
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Snack bar
Special diet menus
Shuttle bus service
Car hire
Taxi service
Baggage storage
Concierge
Currency exchange
ATM on site
Doorperson
24-hour check-in
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air purifier
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bidet
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Vietnamese
2,037Reviews7Q+A100Room tips
Traveler rating
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Popular mentions
Beware, this hotel is a scam! My family and I "stayed" in this hotel in December 2019 and our experience was appalling and one of the worst in our entire history of overseas holidays. Like the average traveler we extensively researched the vast majority of our hotels and trips, but the last proportion of our trust as customers is placed in the integrity of staff members and the accuracy of photos. I must firstly dispel the photos submitted on google and online. The rooms are not as large as they seem and the views are captured from the uppermost floor of their top tier suite. This is not the view you will be greeted with for the majority of their rooms. However the biggest issue is the scam of a business that they seem to be running. We were welcomed with juices and moist towelettes and everything seemed too good to be true. It was after a few minutes of small talk that the employer revealed that our room was unavailable and that they would be moving us to another hotel further down the street. Now THANK GOD we had the foresight to buy a travel sim at the airport and thus had mobile data to search up both room availabilities and the other "supposed hotel". That hotel was a 2 star horrendous joke of a hotel. They then tried bargaining with us. That's right bargaining for a room that we had already prepaid well in advance for. After we stood our foot down and said that we did not want to go to this other hotel, they miraculously said that our room was indeed available. Everything that had transgressed so far was dodgy to say the least. The hotel manager took us to "our room" but in actual fact it was one of their lowest basic rooms. They tried to manipulate the situation and say that the room we booked had 4 beds and that this room also had 4 beds. However, we brought up bookings.com and showed them the proof that this room was not what they claim it to be. We then returned to the reception and wasted more hours arguing and trying to resolve a problem that never should have existed. On bookings.com and their website our rooms were still available to be booked! They had no explanation for that at all! We finally had to downgrade and get two separate rooms (effectively breaking our family apart) in the interim and were only given our originally booked room 2 days into our 4 day trip. This effectively ruined our trip! We hated the way we were treated by the whole hotel and all staff except for a lovely bell boy who helped us late in the night with our room lock. When we left the hotel, they actually tried to bribe us and ask us for a better review as they were a new hotel. Please be careful. PLEASE EXERCISE CAUTION: Read all the reviews. Our experience is not unique. It has happened to many before and it appears to be a scam. Please be very careful and try to avoid this hotel at all costs.
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My friends and I stayed in the Family Suite that had 2 queen beds and a single. It comfortably fit 5 of us for three nights! It was a great location in the heart of downtown Hanoi. The included breakfast was a terrific way to start our day. Overall would highly recommend this hotel if you're looking to stay in Hanoi!
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We returned to Hanoi just as things began to shut down due to the Coronavirus. Thankfully the manager Max went above and beyond to help us as we had to plan for a last minute flight home. It really made a tough situation much much easier. We can’t wait to come back and visit again.
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We arrived at the height of the virus situation and they were incredibly helpful. Max, the manager, went above and beyond to assist us as we moved around our plans to get back home. We can’t wait to return to Hanoi when things are back to normal and enjoy a regular stay. Thanks again, Max!
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Great stay in hanoi royal palace hotel where is very nice and very good. Staff were all helpful, especially Max, the one in the frontdest helped us a lots with knowlegedable information and places to go to visit when we are staying in Hanoi. Big thump up for them, if you are planning to visit Hanoi, highly recommend to Hanoi royal hotel!
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PRICE RANGE
$21 - $45 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
45
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Frequently Asked Questions about Hanoi Royal Palace Hotel 2
Which popular attractions are close to Hanoi Royal Palace Hotel 2?
Nearby attractions include Tired City Bao Khanh (0.2 miles), TiredCity Hang Bong (0.2 miles), and Authentic Bat Trang (0.2 miles).
What are some of the property amenities at Hanoi Royal Palace Hotel 2?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hanoi Royal Palace Hotel 2?
Top room amenities include a flat screen TV, a bidet, and a desk.
What food & drink options are available at Hanoi Royal Palace Hotel 2?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Hanoi Royal Palace Hotel 2?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hanoi Royal Palace Hotel 2?
Conveniently located restaurants include Dream Beans Coffee, Hong Hoai's Restaurant, and Mam Com Viet Restaurant - Hanoi.
Does Hanoi Royal Palace Hotel 2 have an airport shuttle?
Yes, Hanoi Royal Palace Hotel 2 offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hanoi Royal Palace Hotel 2 located near the city center?
Yes, it is 0.3 miles away from the center of Hanoi.
Are any cleaning services offered at Hanoi Royal Palace Hotel 2?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hanoi Royal Palace Hotel 2?
The staff speaks multiple languages, including English and Vietnamese.
Are there any historical sites close to Hanoi Royal Palace Hotel 2?
Many travelers enjoy visiting Temple of Literature & National University (0.8 miles), Hoa Lo Prison (0.3 miles), and Presidential Palace Historical Site (1.0 miles).