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Icon 36 Hotel & Residence

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Icon 36 Hotel & Residence
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206 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Tehuacan, Mexico
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff here was welcoming all the time and very helpful as well as friendly. They showed us around town and offer a free map. The location was perfect for discovering the town. It was close to both the night market and center Hoan Kiem lake. Excellent location!

Helpful?
Thank Pamela N
Level Contributor
348 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
1 of 5 stars Reviewed June 12, 2016 via mobile

We got moved the day before arrival from Art Boutique to Icon 36 Hotel and Residence due to last minute renovations at Art Boutique. In the end we were ok about staying somewhere different. We were welcomed with a lovely welcome juice and an extremely friendly women from the hotel. She was very informative and had great english. However, when... More 

Helpful?
Thank Tania W
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
5 of 5 stars Reviewed May 17, 2016

Very clean room and bathroom, well ventilated with flat screen television. Very friendly staff, helpful, even helped to download my web check in boarding pass. Located within the old quarter and within very short distances to all the food outlets. Room rates came with a buffet breakfast which was fairly elaborate. The hotel comes with an efficient lift which served... More 

Helpful?
Thank captekteoh
Memphis, Tennessee
1 review
5 of 5 stars Reviewed May 11, 2016

First time staying in Hanoi and could not have been happier. Excellent and beautiful hotel staff. Reasonably priced and very clean. Very well managed. Salute to top management. Will definitely be back again soon.

Helpful?
Thank rickykkb
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 28, 2016

We reallt enjoyed our stay in Icon 36 hotel. The room is very cosy and spacious. Our room has window with city view and it is quite . The most impression is friendliness of staff. They are very helful and always smile. Breakfast is average with some vietnamese food options and western choices. The hotel is located in the Old... More 

Helpful?
Thank huyen p
Thua Thien - Hue Province, Vietnam
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 14, 2016 via mobile

I really love service here. I had to book hotel at last minute out of expectation. I tried to called many hotels on my way back to Ha Noi while my phone is running out of battery. My bus came 1 hour late but they still kept my reservation with just a phone call, 1 message confirm, no deposit. The... More 

Helpful?
Thank Quynh L
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 5, 2016 via mobile

We had originally booked into a cheap hostel, which we realised quickly had awful damp walls and uncaring staff. We immediately checked out and looked for better accomodation nearby. We found this place ha good reviews so walked over. How lucky we were, the staff were incredible and made us feel very welcome from beginning to end. We even stayed... More 

Helpful?
Thank Andyk_1987
Atlanta, Georgia
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed March 20, 2016

CHECKING IN *My friend booked the wrong check in date, so we lost a day and they cancelled the reservation. So we had to pay again to get a room for a night or so. ROOM Cramped. No room for our big bags. I am a fairly tall person so to bump and thump into everything was a nightmare for... More 

Helpful?
Thank TheAngryTraveler
Maitland, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 15, 2016 via mobile

Wow in all our travels we were blown away with the service at this hotel. They took care of our phones sim cards and local tours including food tours, arranged local taxis, also recommended good restaurants at reasonable prices they also recovered our friends lost wallet in a cab somewhere in Hanoi all these things at no additional cost. The... More 

Helpful?
1 Thank Brewster1253
Pattaya, Thailand
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 3, 2016

We stayed here at the beginning of November, and it was our first time to Vietnam. The location was central. As soon as you step out the front door you are into the hustle and bustle of Hanoi. The main sights are close by, which suited us. The staff were very helpful, they booked our HaLong Bay tour for us... More 

Helpful?
1 Thank Jolene R
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
ICON 36 HOTEL & RESIDENCE is located at the heart of Hanoi in Bat Su. On one of the quietest streets in the Hanoi old quarter, a helpful and multilingual staff is on hand to assist you with anything you need. ICON 36 HOTEL & RESIDENCE is a nice blend of modern and traditional architecture with windows looking out onto the street and filling yours eyes with the sights of the Vietnam. ... more   less 

Additional Information about Icon 36 Hotel & Residence

Address: 35 - 37 Bat Su Street, Hoan Kiem, Hanoi 00844, Vietnam
Location: Vietnam > Hanoi
Price Range: $24 - $40 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Icon 36 Hotel & Residence 3*
Number of rooms: 23
Reservation Options:
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