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Downtown Hotel

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Downtown Hotel
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37 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Columbia, South Carolina
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here for 1 night and observed the ft: 1. staff should be trained to speak in English. Most of the visitors of Hanoi are foreigners. 2. Be careful going up the stairs it was high and needed to be mindful of your steps. 3. Staffs should be friendly. They were not. 4. Good location near to everything right... More 

Helpful?
Thank Doc E
Perth, Australia
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed April 29, 2016 via mobile

The rooms are old and the bed is awful. This is on par with old hotels in India. I'm not usually picky when it comes to rooms, but this is too much. The bathroom is the worst part of all, gross. You can find a much better spot than this for not much more money.

Helpful?
Thank aussie89_11
Thanh Hoa, Vietnam
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 26, 2016

Me and my friend stayed there last week and was allover a good experience. You will get almost all good facilities for what you pay for. But I should tell the toilet is not good and the pipe looks like its 50 years old. Other than that for its price, its one of the best VFM hotel in Hoan Kiem.... More 

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1 Thank Deepesh K
Vientiane, Laos
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 21, 2016

I stayed there for 3 nights. Although I had booked a room with a window with a VIEW over the CITY, I got a room with a tiny window inside the building. All I could see out of the window was the staircase. It was pitch black in the room if the lights were off. The room smelled of mold.... More 

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Thank olabubu
Oxfordshire, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 6, 2016 via mobile

Really wouldn't bother coming here the rooms are really small, if your on a high floor you have to walk up a lot of cramped stairs to get to the top. The receptionists don't speak much English and really don't go out of there way to make you feel valued. Kitchen was dirty they let me open the fridge to... More 

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Thank 819izzye
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 7, 2016

We stayed here after the hostel we wanted to stay at was fully booked. We turned up at around 8am and even though check in wasn't till 2pm, we were allowed in our room at 9.30am. We booked a double room and got upgraded, to a room with a balcony and 3 double beds. It was very clean and had... More 

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3 Thank leah1405
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 6, 2015

First bonus of Downtown hotel is that it offers a cheap price for a good stay. Everything seems very good to me (especially for the price I have to pay). The room is quite spacious, equipped with all facilities (fridge, air-con, TV, clean bathroom). Although the hotel does not have the lift, the porter is very helpful to help me... More 

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2 Thank Salvyy
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 22, 2015 via mobile

Relatively cheap hotel but not great. A lot of stairs which i didn't think would be a problem but we weren't offered help when we arrived to carry our bags up. The room was ok, but did feel a bit unclean, and the bath tub badly leaked. Also a smell of smoke for some reason. An ok hotel for the... More 

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4 Thank Flo H
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 14, 2015 via mobile

The hotel is located in the old quarter and is pretty close to everything and most things are in walking distance. All of the staff we met were friendly and tried to help us as much as they could. We were located on the third floor and as previously mentioned there is no elevator. They did help with the bags... More 

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15 Thank aleem10134
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 14, 2015

The hotel is fine! The only minor point would be the amount of stairs you have to walk to reach your room. Breakfast is provided and included! The staff is friendly and the in-house travel agency provided us with some good information and trips!

Helpful?
15 Thank Phil H
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
Official Description (provided by the hotel)
Downtown Hotel Ha Noi Located at No 1-3 Hang Phen Str the centre of city, just beside charming Hoan Kiem Lake.Downtown Hotel is the most ideal place for tourists and business traveler whenever coming to Hanoi. There are many kind of rooms, are equipped with all model In European style and international standard. ,the rooms system are decorated gracefully, included : Air-conditioner, satellite TV, mini bar, high speed internet - wifi, .....make you a pleasant, comfortable staying as in your sweet home. With the ideal location of the biggest capital's finance, cultural centre, next to international banks, super market, Literature temple, Ho Chi Minh mausoleum, Great theatre, Water puppet show theatre.... It takes you only 5 minute on foot to Hoan Kiem Lake, fully satisfied to discover, to go shopping in the Old - Quarter. Our editorial staffs are all professional, enthusiasm and full of hospitality Downtown Hotel is the first choice of the guests to enjoy their staying in HaNoi ... more   less 

Additional Information about Downtown Hotel

Address: 1-3 Hang Phen Str, Hanoi 10000, Vietnam (Formerly Gold Sun Hotel)
Location: Vietnam > Hanoi
Price Range: $10 - $15 (Based on Average Rates for a Standard Room)
Number of rooms: 25
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