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Hanoi Old Town

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536 Reviews from our TripAdvisor Community

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Showing 473: English reviews
Hengelo, The Netherlands
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Our stay at Hanoi old town hotel was really good! The location is great, the rooms are good and the service is the best. The staff is really helpfull, especially Sam, and really want to give you an amazing time in Hanoi, Sapa and Halong Bay. We had a strict time schedule, but Sam planned everything perfect. Really recommend this... More 

Helpful?
Thank pimweierink
Hengelo, The Netherlands
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a really good stay at this hotel. The rooms are clean and the beds were okay! The employees are very kind and helpfull. We Also booked a Tour to Sapa and Halong Bay and it was really good organized. Special thanks to Sam!!(She works at the reception).

Helpful?
Thank nijlandje
A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff here really worked to my experience a wonderful one. They were so accommodating, had excellent suggestions and gave easy directions anytime i needed them. I arrived a bit uncertain about what to do, and I was immediately helped with the planning and booking of a wonderful excursion to Ha Long Bay (amazing!) and help planning which sites to... More 

Helpful?
Thank A TripAdvisor Member
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We've stayed here for a couple of nights. It was great. The rooms are good and the staff are even better. They helped us with the booking of some trips that were amazing. The next time I travel to Hanoi, I definitely go to the old town hotel again!

Helpful?
Thank Bas v
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Hanoi Old Town Hotel is placed in the old town of Hanoi. It was a very good experience, because you feel very welcome, and the staff is very kind and serviceminded. The rooms are ok, and the beds are good, and even if you can't avoid the noise from the street, it is a very charming place for travellers in... More 

Helpful?
Thank Annette W
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

My partner and I had the most wonderful stay at Hanoi old town. The location is fantastic! Right in the heart of the old town :) we organised trips through the hotel to sapa and onwards to phong nha. The staff were so sweet and helpful. We miss them and felt so sad to leave! The rooms are clean, quite... More 

Helpful?
Thank oxLouisexo
Fort Lauderdale, Florida
2 reviews
2 of 5 stars Reviewed 4 weeks ago

We were surprised by the appearance of this hotel. Although clean and safe it is very dated with chips of paint missing on furniture and cracks in the walls. Our room was above a very noisy street and the note next to the bed offered ear plugs that must be returned upon departure. One towel per room with no shampoo... More 

Helpful?
Thank casey401
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 22, 2016 via mobile

The hotel is located in the center of the old town. Because of that it is very loud even at night. We had a nice view from our room over the city. The staff was friendly. If you search for a cheap hotel you are in the right place.

Helpful?
Thank Anne W
Singapore
1 review
5 of 5 stars Reviewed July 21, 2016

This was my first time in Hanoi and what an experience it was. I was totally lost about how to plan my trip but thanks to one of the Hotel staff, Mina, that problem was totally resolved. She was good in organizing my 8 days trip, allowing to visit both Halong Bay and Sapa and giving me an experience that... More 

Helpful?
Thank Vincent_Larry
Oslo, Norway
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 21, 2016 via mobile

We stayed for one night a this hotel. The room, and especially the bathroom, was a bit shabby. Everything was clean, though. Ask for room 401 or 402, which has really nice balconies. What really impressed us was the fantastic staff. Especially Anna was really knowledgeable and helpful. She drew maps, ordered tickets for us, and was a veritable well... More 

Helpful?
Thank TorMagnusBording
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
Hanoi Old Town is a newly renovated 3 star hotel in the hear of Hanoi's Old Quarter. We are proud to be one of the first hotel owned and run by a westerner in Hanoi's Old Quarter. At Hanoi Old Town hotel, we offer 28 luxurious and boutique rooms with full of modern and well-equipped furniture which meet all guests’ standard. We also offer the best priced, highest standard tours and travels for Vietnam for all budgets. By taking a little time to stay here with us, you will enjoy amazing and unbelievable experiences never felt before. We ensure to make every effort to accommodate all guests staying here. Book with Hanoi Old Town Hotel today to guarantee a truly amazing stay in Hanoi, one of the most exciting, vibrant and captivating city in South East Asia. ... more   less 

Additional Information about Hanoi Old Town

Address: 95 Hang Chieu | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $17 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Old Town 3*
Number of rooms: 25
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