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Serene Premier Hotel

Traveler (463)
Room & Suite (86)
Dining (24)
About
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Serene Hotel is the best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by professional & dedicated staff, providing you a comfortable & memorable stay. Hanoi Serene Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Serene Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL,Computer in room , cable television, mini bar and more.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Breakfast included
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Public Wifi
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Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Value
Residential Neighborhood
HOTEL CLASS
893Reviews
503Photos
28Q+A
47Room tips
Traveler rating
  • 870
  • 20
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  • 0
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Popular mentions
+3
our first visit to Vietnam and we have chosen this hotel thru reviews only and didn't regret. hotel has a very good location to street market as well as night market which is opened on Friday, Saturday and Sunday. rooms are small but very comfortable. beds are super comfy that u
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When we arrived at the hotel and while checking in, we received a pleasant surprise. The front desk lady told us that we were upgraded to a bigger room even though we did not ask for it. The room was comfortable, bedsheets and towels were clean. They even provided us with
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My partner and I stayed here during our stopover in Hanoi. What an amazing little hotel. The staff were exceptionally friendly and nothing was too much trouble. The location is fantastic and if your like me and a light sleeper you will be surprised at how quiet it is. I finally
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I always try and book direct with the hotel and this time it paid off as they organized a free pickup from the airport - a 45 minute trip to the hotel. The hotel is down a lane so the taxi drops you off at the end of the lane but the staff meet you there to organize your bags.
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+1
We had a really nice stay at this hotel which was great value for money. We were upgraded to a larger room which was very clean and a decent size. Lovely touch that they gave us a bottle of Vietnamese wine for an occasion we were celebrating. Daily fruit in the room too.
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hotel rooms
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12345618
Yes I think so, ask front desk when u arrivr or they response to what's app mesaage quick.
0 votes
I booked a day trip through the hotel on arrival in December. Overnight tours can be booked but during high tourist season it is recommended they be booked far in advance. The hotel is very responsive in answering questions through email.
0 votes
Yes- they can help arrange anything. Jenny at the front desk is particularly helpful!
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You can book through the hotel or directly with a tour company. We directly booked with indochine junk and it was a fabulous experience. Would highly recommend them as transportation is included and staff were outstanding. This hotel is also excellent with outstanding customer service.
0 votes
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They give you a range of options that you can pick from from a book - you pick the company and the package. Our experience in the overnight Ha Long Bay cruise was pretty great the beds were clean and the day trip was fun just very tourist busy.
1 vote
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123456
"Higher floors are better as you do not face the house opposite."
"Just ask the staff for whatever you need"
"None, all our rooms were amazing"
"Order the chicken pho for breakfast!"
"Rooms are comfortable and in addition to the bottled water, fresh fruits were served daily."
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12345610
PRICE RANGE
$35 - $62 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
25
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