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Violet Hotel

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Violet Hotel
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65 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Hamburg, Germany
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We left after one night at the hotel, because we got a completly different room than they showed us on the pictures (when we asked them if we can see the room). Insteaf of the twe double beds from the picture, we had 4 bunk beds, a leaking Air Condiotion, a broken bathroom door, a broken window and really thin,... More 

Helpful?
Thank Sonja G
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

people unpleasant, talk to you as they would do to a dog... No respect. Room bad... Soucy with the AC... We said a lot of time the problem... Full of water under the bed coming from we dont know where... We said... BUT nothing happened! They can see you 5 times, and ask every every time if you're at the... More 

Helpful?
Thank camille g

Travelers are raving about these Hanoi hotels

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 22, 2016 via mobile

The worst hotel in the whole of vietnam. Extortionately priced bus, taxi etc and dishonest staff. They promised us a bed before our bus and we arrived and were expected to sleep on the floor of the lobby. We did so and a man then turned off the air con because it was too expensive to be used for us.... More 

Helpful?
Thank Katie B
1 review
1 of 5 stars Reviewed June 10, 2016 via mobile

We arrived at Violet Hotel after taking the nightbus from Hue to Hanoi. We were brought there by a taxi driver and - exhausted, tired and happy to take their offer of a free shower - made the mistake of booking a tour to Halong Bay with them. The tour was amazing and well-organized, but the price turned out to... More 

Helpful?
Thank torro6
Melbourne, Australia
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed March 26, 2016

nothing good about this place, the photo's they show of rooms are not the ones you get, run down dump, staff are poor in service, the only time they bothered to ask us anything was pressure to book a tour through them, when l told then ld booked my tours in ho chi minh before id arrived they wanted to... More 

Helpful?
Thank bryan m
London, Canada
Level Contributor
4 reviews
1 of 5 stars Reviewed March 20, 2016 via mobile

I am extremely unhappy with the services provided by violet hotel. They get you when you come off the night bus into Hanoi. Being exhausted and overwhelmed they convinced us to pay 650000 dong to go to cat ba island in ha long bay a trip that should cost 200000 ish. We also spent two nights at this hotel. I... More 

Helpful?
Thank lovelytriggerfish
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 7, 2016 via mobile

We booked a room for $15US, and we're told later in the day that only a $20US room was available. We argued and were given a very small (though it was clean) double room for 15. They told us breakfast was included then tried to say we had to pay for it. After arguing once again, we had it included... More 

Helpful?
Thank Corbin D
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 7, 2016 via mobile

We were walk in customers to this hotel, rooms were available within a few minutes we were told, only to wait two hours then to be told it would be another four hours and then to be offered the violet hotel 2 at a rate of 20$ when we agreed 12$ about to leave they agreed to 12$ at the... More 

Helpful?
Thank Nichola D
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 15, 2016 via mobile

While the violet hotel seems like a godsend at 5usd a night there aren't many other positives to speak about. A group of friends and I were charged 80usd more than the nearby travel agencies for a halong bay cruise and were completely shut down when asking to cancel our booking and get a refund, the people here only care... More 

Helpful?
Thank Louis C
Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 12, 2016 via mobile

We should have shopped around a bit more but the fact that these people sold us a tour for $55US more expensive then nearby tourist offices is ridiculous. All these people care about is putting money in the pocket, say to them straight away you're not interested. They tried to book us a bus to sapa for $20US. Ridiculous. Aside... More 

Helpful?
Thank danielmegennis
Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Violet Hotel

Address: 18 Cau Go Str., Hoan Kiem Dist., Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $13 - $19 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Violet Hotel 3*
Number of rooms: 13
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