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Authentic Hanoi Hotel

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#230 of 552 Hotels in Hanoi
Certificate of Excellence
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165 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Warners Bay, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great staff, excellent breakfast, waiting for refurbished restaurant to open, central to all Hanoi hot spots. Room a little small, had to call reception to turn on aircon after being out all day, sometimes drains very smelly.

Helpful?
Thank Wayne081
1 review
4 of 5 stars Reviewed June 28, 2016

staff were polite and helpful especially Hoang Van Tha, location was good, ,I hope to come back.The breakfast was good and there were options',rooms were clean it was a pleasure to return at the end of the day.Good outdoor setting to observe street life.From Robyn Paul from Australia

Helpful?
Thank lawrence L
2 reviews
4 of 5 stars Reviewed June 6, 2016 via mobile

Front desk staff are friendly and helpful. Most can understand and speak English. Fast wifi and lift. Lots of eating places and cafe in the area. Recommended though the double room are a bit small. Breakfast is good enough and would be nice if there are eggs like a good omelette.

Helpful?
Thank Christina P
Brisbane, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2016

Great staff very helpful great place to stay near the lake 1 street off supermarket about 10 buildings to the left. Central to the old quarter just a walk up the street. Went Halong bay for a night came to the same hotel just to pick some tickets very helpful

Helpful?
Thank Richard G
Adelaide, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 12, 2016

Our travel agent booked this hotel for our 3 night stay. Great location for us to wander around on our first day in Vietnam and for our guided breakfast tour through the old quarter. The hotel facilities are good value for money...we just had an issue with the shower screen leaking water all over the floor when taking a shower.... More 

Helpful?
1 Thank Kathy M
Melbourne, Australia
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 8, 2016 via mobile

Good location, walking distance to all of your main tourist areas in Hanoi. We were ripped off by a taxi driver who drove past this hotel twice even though we told him to stop so that wasnt very nice to begin with! The staff were friendly, room was clean but had no outside view via a window. There was a... More 

Helpful?
Thank Jessica191
Derby, UK
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 2, 2016

This hotel was perfect for our 3 night stay in Hanoi. Great location near to lots of local restaurants. We had a room at the front and were concerned about noise from the road when we checked in, but it wasn't a problem at all. Staff were friendly and very helpful. Breakfast was adequate.

Helpful?
Thank richlatham
Mindarie
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 20, 2016

Great location for exploring Hanoi. Hotel was within easy walking distance of a mini mart which was handy, plus the old quarter, restaurants and bars etc. Staff were friendly, all in all it met expectations

Helpful?
Thank D G
RTP, NC
Level Contributor
91 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed April 12, 2016 via mobile

Well the hotel itself was nice Service was outstanding Breakfast just average I stayed here 4 nights for a business trip. Room was good and I was pleased with the location. The room looked nice but..... The bed was rock hard. It was like I was sleeping on a box spring ! I mean sleeping on a floor would have... More 

Helpful?
Thank RJB27540
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 21, 2016 via mobile

Enjoyed my stay at this hotel. The staff were friendly, food was always good. Very easy to communicate in English with all staff and requests were handled promptly. Only issue was access to exercise room as the first floor lights were off whenever I tried otherwise. Highly recommend.

Helpful?
1 Thank Ali S
AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi Hotel, responded to this review

Thank you very much for your recent stay at Hanoi Authentic Hotel. We really appreciate your feedback and review on Tripadvisor. We are very glad to know that you enjoyed the stay. For Gym, we open 24 hours on the first floor. However, the light, you can open anytime. We have the light switch, water, tivi for free in GYM... More 

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Amenities

Highlights
  • Free Internet
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Warmly greetings from Authentic Hanoi Boutique HotelAuthentic Hanoi Boutique Hotel is conveniently located at the edge of Hanoi's Old Quarter. The hotel was named from the great King in history of Vietnam – Ly Thai To King, in the heart of the capital Hanoi thousand years of civilization and the ancient turtle tower, adjacent to the tourist attractions, Embassies, the vital organs of government, and commercial center The front of the hotel is opposite to Hoan Kiem Lake. The back of the hotel is opposite to Red River. You can visit Night Market at the weekend, visit this shopping area and Water puppet show...With 71 boutique rooms, 02 meeting rooms and 02 restaurants, Authentic promises to offer the best services to the customers.Besides, Authentic Hanoi Hotel also offers the tours packages visiting Vietnam. So we can support us to have a wonderful trip to Vietnam. ... more   less 

Additional Information about Authentic Hanoi Hotel

Address: 13 Ly Thai To Street, Hoan Kiem District | Hanoi Old Quarter, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $49 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Authentic Hanoi Hotel 3.5*
Number of rooms: 71
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Hotel Style:
#64 Business Hotel in Hanoi
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