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Galaxy Hotel Hanoi

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Galaxy Hotel Hanoi
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99 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is situated close to the market. Is is a little bit old and has a kind of communistic atmosphere. The staff is very nice and helpful but not comfortable speaking English. The breakfast is a little bit strange and not the best. The rooms are nice. We enjoyed our stay and the hotel was a good base for... More 

Helpful?
Thank Anders Ø
Narita, Japan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2016 via mobile

The tour bus which I expected to pick me up at the hotel didn't come. I asked the receptionist what to do. He called the tour agent and it was resolved. If he weren't there, I couldn't have come back to Japan. Thank him!!

Helpful?
1 Thank nekonounchi
Colombo, Sri Lanka
Level Contributor
84 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed May 12, 2016

Very good location, central to many attractions. short walk to mosaic wall and heritage street. Hotel: good, Room:good, service:good. Breakfast was not so great, about 10 items but it was the same every day. Free wifi available. good signal strength.

Helpful?
1 Thank Shahe A
Port Vila, Vanuatu
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 31, 2015 via mobile

Hotel is very clean for *** Hotel. Good customer service and good deal on the price. Staff and management give good information and advices for the tours. recommended for future visitors to book at this hotel.

Helpful?
1 Thank Tranne P
Belfast, United Kingdom
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed October 9, 2015

The Galaxy is a smallish friendly hotel , the room was very clean and comfortable , and the breakfast was quite limited , but adequate , extras could be made to order , included in the price - the attached bar / restaurant was bright and airy and a great place to watch the life of this vibrant city ,... More 

Helpful?
Thank eviegorl
Quynh M, Manager at Galaxy Hotel Hanoi, responded to this review

Dear eviegorl, Thank you so much for spending your time staying at our Hotel. We were very happy to welcome you during the time stay with us. Do hope we have chance to welcoming you soon in the near future. With my best Regards, Quynh Mai More 

Tumby Bay, Australia
Level Contributor
191 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed March 25, 2015

The Water tower proved to be a good landmark if you wanted to go by foot to explore the market, Chinatown or waterfront area's nearby. The staff were welcoming with the correct key whenever you walked in, they must have good memories as we were a tour group of 25. As other posts have mentioned the bus was conveniently able... More 

Helpful?
Thank traveller5605
Quynh M, Người quản lý at Galaxy Hotel Hanoi, responded to this review

Dear Mrs Tumby Bay, First of all we would like to say thank you for speding your time stay at our Hotel. We are very happy to welcome you during the time you stay here. Your commend on TripAdvisor is very important to encourage our service better than more and more. Once again we hope we have another chance to... More 

Tokyo, Japan
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 24, 2015

I was at Galaxy for 4 nights during my 3-week long birthday trip around Asia with very good friends. Due to this the staff upgraded me to a corner suite which i enjoyed it so much. Lovely breakfast at Street Side Cafe, try out the Pho (beef noddle) as the dish actually originated from Hanoi. Location is fantastic, not to... More 

Helpful?
1 Thank Ken T
Quynh M, Người quản lý at Galaxy Hotel Hanoi, responded to this review

Dear Ken T. On be half of Galaxy Hotel' Management and all our staffs we would like to say thank you to you have nice time to stay at our Hotel. Do hope we have chance to welcome you again at our Hotel in the near future. With my best regards, Truong Quynh Mai More 

Emirate of Dubai, United Arab Emirates
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed February 23, 2015

By far, the best independent hotel that I have stayed at in Hanoi. The rate was very reasonable for a spacious room that could easily fit 3 people or more. The frontline staff were very sweet and always smiled. I was very much impressed by their friendliness and genuine care for guests (which is rare to find in Hanoi). The... More 

Helpful?
2 Thank Yung D
Quynh M, Người quản lý at Galaxy Hotel Hanoi, responded to this review

Dear Yung D, On be half of Galaxy Hotel' Management and all our staffs we would like to say thank you to you have nice time to stay at our Hotel. Do hope we have chane to welcome you again at our Hotel in the near future. With my best regards, Truong Quynh Mai More 

Mareeba, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 10, 2014

Used this hotel as part of a tour. Very useful for tours as the bus can get right to the door. Rooms are fine, breakfast average and staff ok. Location is good for the lake, old quarter and markets. Free Wifi available and excellent air con.

Helpful?
1 Thank LynWM
Quynh M, Manager at Galaxy Hotel Hanoi, responded to this review

Dear LynWM, Thank you so much for your time to stayed at Galaxy Hotel and sharing your experience on TripAdvisor. We are verry happy because your feedback driectly that will improve our service better than. We are looking forward to welcoming you back at Galaxy in the near future. With my best regards, Truong Quynh Mai (Mrs) More 

Brunei Darussalam
Level Contributor
100 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed April 11, 2014

LOCATION: Smack in the heart of Hanoi and around the fringe of the Hanoi old quarter. Broad tree lined road in front. Most areas are walking distance or a US 2 dollar taxi ride away. HOTEL: A genuine 3-4 star hotel at a reasonable price. The Hotel and the rooms look slightly dated but are large and comfortable compared to... More 

Helpful?
1 Thank rubenmat
Quynh M, General Manager at Galaxy Hotel Hanoi, responded to this review

Dear Mr Rubenmat, On be half of Galaxy Hotel Management we sincerely to thanks all your family choosing Galaxy Hotel for holiday. We are very glad to welcome your and your family during the time stay here. Do hope you wil come back to Vietnam and staying with us in near future. With my best regards, Quynh Mai More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Services
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Business Center with Internet Access

Additional Information about Galaxy Hotel Hanoi

Address: 1 Phan Dinh Phung St. | No 1 Phan Dinh Phung Street, Hanoi, Vietnam
Location: Vietnam > Hanoi
Hotel Class:3 star — Galaxy Hotel Hanoi 3*
Number of rooms: 60
Also Known As:
Hanoi Galaxy Hotel
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