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3 A Phan Dinh Phung St., Hoan Kiem Dist., Hanoi 10000 Vietnam
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About

#654 of 1,307 hotels in Hanoi
Location
3.3
Cleanliness
2.7
Service
2.9
Value
2.8

Chains First Eden Hotel is an excellent choice for travelers visiting Hanoi, offering many helpful amenities designed to enhance your stay.

Guest rooms offer air conditioning and a minibar, and Chains First Eden Hotel makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including a concierge and room service. In addition, guests can enjoy a lounge during their visit.

For those interested in checking out popular landmarks while visiting Hanoi, Chains First Eden Hotel is located a short distance from Imperial Citadel of Thang Long (0.5 mi) and St. Joseph's Cathedral (0.8 mi).

While in Hanoi, you may want to check out some of the restaurants that are a short walk away from Chains First Eden Hotel, including Quan An Ngon (1.0 mi), The Hanoi Social Club (0.7 mi), and Banh Mi 25 (0.3 mi).

Hanoi is also known for some great art museums, including Fine Arts Museum (Bao Tang My Thuat), Ho Chi Minh Museum, and 3D Gallery, which are not too far from Chains First Eden Hotel.

Enjoy your stay in Hanoi!

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Property amenities
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Concierge
Laundry service
Restaurant
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Room features
Air conditioning
Room service
Minibar
Room types
Family rooms
Smoking rooms available
25Reviews0Q+A1Room tip
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Most Recent
Nora L wrote a review Oct 2016
Libby, United States51 contributions9 helpful votes
Not Recommended! The staff is very friendly, fortunately I speak Vietnamese fluently. The rooms are about average for So. East Asia, breakfasts for hotel guests are free. I watched the rats run across the bar while having dinner. Don't bother going upstairs to see the kitchen.
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Date of stay: March 2016
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Don't go there, not recommended.
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HA N wrote a review Jul 2015
Bologna, Italy13 contributions6 helpful votes
Hotel is a great place to stay. Our standard room on the second floor was well appointed with a decent size double bed, tea and coffee, mini bar (charged) and storage space.Easy walking distance to the coffee shops and restaurants .Staff make the difference with their 5 star service and positive attitude. I will gladly return again
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Date of stay: June 2015
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Trip type: Traveled on business
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JayT37 wrote a review Apr 2011
Rugby, United Kingdom32 contributions17 helpful votes
Very average hotel, in need of a good clean. Staff reasonably friendly and the breakfast adaquate. Near to the old quarter next to a very busy road.
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Date of stay: March 2011
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Sulze wrote a review Sep 2010
Amersfoort2 contributions
After visiting our relatives in Thuan an near Hué we took the train to Hanoi. This hotel was recommended by people in Thuan An. We really enjoyed our stay here. Excellent service, good food etc. Because my wife is from Vietnam? I donot know. Next time we'll book this hotel again!!
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Date of stay: February 2009
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Trip type: Traveled as a couple
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EarthlingOnline wrote a review Sep 2010
Worldwide3789 contributions712 helpful votes
I was in Hanoi for a workshop. I was alone (in my room), but booked this hotel as a large group of friends/colleagues, many of whom had stayed here previously decided to stay here again. This was my third visit to Hanoi; previously I had stayed at the Sofitel Plaza (which we revisited on this trip for a drink - recommended if this is your budget) and the De Syloia (also recommended). The Chains First Eden was recommended by colleagues as a reasonable mid-point between the 4-5* hotels and the 1-2* budget places. It works as a lower end 3* hotel. Yes, a bit worn. In my experience in SEAsia, many 3* hotels are either (1) not new, and not recently refurbished, but lower-priced than newer or recently refurbished places, or (2) newer but built to lower specs. Our group could afford to spend more, but the veterans in the group considered this a good combination of location and price-value point. The restaurant was adequate for breakfast and other meals, the location (for work, and outside eating, drinking and shopping) and service were fine. Tripadvisor contains some negative reviews on service. I always wonder what circumstances lead to this. In this case, I suspect that tired or frustrated tourists let slip their feelings in an undiplomatic manner in the vicinity of hotel staff. For me and the others (Japanese, Thai, French, North American) and our hosts (moderately senior but not rich professionals in VietNam) the service was fine. If you want to spend more, I'd suggest the De Syloia as more expensive but parallel value. Book on their Website unless you can get a better deal otherwise. Please note: I checked the box for "free high speed Internet" as Tripadvisor's categories could use some refining. The WiFi was gratis, but of varying speeds during my stay.
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Date of stay: February 2010
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Trip type: Traveled on business
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Mudjimba wrote a review Dec 2009
Palmwoods, Australia432 contributions88 helpful votes
This hotel was in our package - what a shock! The bathroom smelt very mouldy (with a hand size hole in the ceiling), a large tour group were checking in when we arrived, so we couldn't change our room. The next day we asked to change, but they sent up a guy to repair the room - we couldn't see any difference - arrived back to find our door wide open - "Just help yourself" to our bags. NOT HAPPY - WITH SERVICE, ROOMS OR LOCATION,
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Date of stay: March 2008
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Trip type: Traveled as a couple
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marnixR wrote a review Sep 2009
Cardiff, United Kingdom3 contributions
ok if you don't expect top luxury accommodation one main defect in our room was the air conditioning unit which started dripping water on the curtains and the carpet location suitable for visiting the old part of Hanoi breakfast was included + was adequate
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Date of stay: August 2009
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Trip type: Traveled with family
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Scuta wrote a review Aug 2009
Wellington, New Zealand5 contributions1 helpful vote
Comfortable hotel, quite dated but clean. Friendly helpful staff. Breakfast was pretty poor. Slightly away from the Old Quarter.
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Date of stay: August 2009
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Trip type: Traveled as a couple
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goshocky wrote a review Aug 2009
Kuala Lumpur, Malaysia50 contributions21 helpful votes
stayed at this hotel recently. the room that provided was clean and cosy for a standard type of room. the bed a bit hard after long flight. the facilities are pretty bad, the receptionist are a bit friendly but less later on. they closed the lights at every floors at night, when I came back at midnight, a bit scare to find the area was dark and I have to open the light on my own. the breakfast was good. no special area for internet computer, I only could surf through reception's computer which is uncomfortable. the location isn't bad as I keep moving to another hotels every night.
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Date of stay: July 2009
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Trip type: Traveled solo
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Chris Q wrote a review May 2009
Sydney, Australia2 contributions9 helpful votes
Dont let the taxi cab driver trick you into staying at this place. We thought this place was close to the city centre, but nowhere near... The room we stayed in was expensive for the area, old and the carpet was wet & smelly and with the combination of heat and wet carpet (its not a great smell). The airconditioner was very old and barely functioning. This is rated at 3 star, but its more like 1 star. The staff werent that friendly, maybe its because we can understand vietnamese - not very helpful at all and rude in speaking to their customers. Beware of this place unless you dont mind sleeping in funeral home.
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Date of stay: May 2009
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Trip type: Traveled as a couple
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PRICE RANGE
$54 - $65 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chains 1st eden hotel, chains first eden hanoi
LOCATION
VietnamHanoi
NUMBER OF ROOMS
42
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Frequently Asked Questions about Chains First Eden Hotel
Which popular attractions are close to Chains First Eden Hotel?
Nearby attractions include 54 Traditions Gallery (0.2 miles), The Unicorn Pub (0.2 miles), and Vita Spa (0.2 miles).
What are some of the property amenities at Chains First Eden Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Chains First Eden Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Chains First Eden Hotel?
Conveniently located restaurants include OldTown Restaurant & Pub, Grills And Curry Indian Restaurant, and Huong Viet.
Does Chains First Eden Hotel have airport transportation?
Yes, Chains First Eden Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Chains First Eden Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Hanoi.
Are there any historical sites close to Chains First Eden Hotel?
Many travelers enjoy visiting Temple of Literature & National University (1.1 miles), Hoa Lo Prison (1.0 miles), and Imperial Citadel of Thang Long (0.5 miles).