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Fortuna Hotel Hanoi

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Fortuna Hotel Hanoi
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258 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Singapore, Singapore
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Clean and good business hotel in Hanoi. Even though it has been around for a long time, quite a number of face lift has been going on. The ground floor cafe is good for those who missed Singapore food. Taste is good but a bit pricey. The Bak Ku Teh portion is extremely extremely small for the price of SGD... More 

Helpful?
1 Thank KhunSG
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is my usual landing pad every time I'm in Hanoi, and I'm glad to say that I've never been disappointed yet (touch wood 😊). Service is great, no complaints about the food..Great all around! But, I do wish they improve on the wifi service though..the free package is rather slow..why not offer free wifi regardless of speed since wifi... More 

Helpful?
Thank Fatimah K
Fortuna H, Public Relations Manager at Fortuna Hotel Hanoi, responded to this review

Dear Mr Fatimah, We very much appreciate your comments regarding your stay at the Fortuna Hotel Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that your feedback will serve as an encouragement to all of our staff as we are striving to continuously improve the quality... More 

singapore
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

Stayed three nights here and was delighted with the attentive and impeccable service provided, always with a smile. Food was yummy at the 24 hour coffee house, with fresh pho and an Asian noodle dish station each morning, as well as a decent international selection. Rooms were spacious and comfortable, and gym , executive lounge and pool well equipped. Great... More 

Helpful?
Thank auds20
Fortuna H, Public Relations Manager at Fortuna Hotel Hanoi, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Fortuna Hotel Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that your feedback will serve as an encouragement to all of our staff as we are striving to continuously improve the quality of... More 

Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 5, 2016 via mobile

This place is convenient & service also good . They have casino for players ..ktv with beautiful girls ... Spa with special service .food is also good . Upper floor more new rooms . U can enjoy other facilities like saloon, gym, swminng pool .👍👍✌️

Helpful?
1 Thank Alok G
Fortuna H, Public Relations Manager at Fortuna Hotel Hanoi, responded to this review

Dear sir, We very much appreciate your comments regarding your stay at the Fortuna Hotel Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that your feedback will serve as an encouragement to all of our staff as we are striving to continuously improve the quality of... More 

Gloucester
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed April 4, 2016 via mobile

I have stayed here twice. First time, the room was very tired and I asked to be moved. On the second stay, got a nicer room. Service is friendly and helpful. Executive floor, lounge is OK also. I think there is another hotel of similar name in Hanoi. But this one is the main one, so don't get confused with... More 

Helpful?
1 Thank 5_0f_us
Fortuna H, Public Relations Manager at Fortuna Hotel Hanoi, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Fortuna Hotel Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that your feedback will serve as an encouragement to all of our staff as we are striving to continuously improve the quality of... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 27, 2016 via mobile

I spent 4 nights at Fortuna Hanoi recently and I had the best service I have ever had in a hotel. When I experienced problems finding an ATM that took foreign cards, and I only had to mention these problems to the hotel and the assistant manager immediately helped me solve the problems including taking me personally to the atm... More 

Helpful?
1 Thank bluefish_926
Fortuna H, Public Relations Manager at Fortuna Hotel Hanoi, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Fortuna Hotel Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that your feedback will serve as an encouragement to all of our staff as we are striving to continuously improve the quality of... More 

Singapore
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 21, 2016 via mobile

This hotel should have 5 stars! Stayed 3 nights here. Was a very pleased with staffs at the dim sum restaurant, tiffin coffee house not forgetting the 5th floor executive lounge. Will definitely come back again. Thanks to my colleagues in Hanoi, they convinced me to stay here.

Helpful?
1 Thank Richard T
Fortuna H, Public Relations Manager at Fortuna Hotel Hanoi, responded to this review

Dear Mr. Richard, We very much appreciate your comments regarding your stay at the Fortuna Hotel Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that your feedback will serve as an encouragement to all of our staff as we are striving to continuously improve the quality... More 

Noida, India
1 review
2 of 5 stars Reviewed February 29, 2016

Overall not satisfactory - charges like a 5 star - but rooms very ordinary. Charges even for a bottle of drinking water. In room dining is pretty good though. There is noise of repair in the next room. I am not satisfied

Helpful?
Thank Jayashree123
Fortuna H, Public Relations Manager at Fortuna Hotel Hanoi, responded to this review

Dear Mr Jayashree, Thank you for taking the time to tell us about your experience at the Fortuna Hotel Hanoi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fortuna Hanoi, we are striving to provide a superior service experience for every customer; therefore, your feedback is very important... More 

Singapore
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

Checked in on 6 Dec and out on 8 Dec. Was upgraded to executive floor. Was greeted by hotel GM upon arrival. Very generous in-room welcome basket of fruits. Enjoyed executive floor happy hours with wide spread of drinks & cocktails. Very knowledgeable staff. Always smiling. I thought it was a 5 stars hotel. Will stay in Fortuna while in... More 

Helpful?
1 Thank Richard T
Fortuna H, Public Relations Manager at Fortuna Hotel Hanoi, responded to this review

Dear Mr. Richard, We very much appreciate your comments regarding your stay at the Fortuna Hotel Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that your feedback will serve as an encouragement to all of our staff as we are striving to continuously improve the quality... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 15, 2015 via mobile

Have stayed in Fortuna Hanoi many years ago when it was relatively new. Recently, I went back again and realized the hotel is still very well maintained. The room is very clean and nice. Hotel staff also very friendly and helpful! Food in the Chinese restaurant and the cafe was excellent and value for money. Anyone interested in Singaporean food... More 

Helpful?
1 Thank tthean99
Fortuna H, Public Relations Manager at Fortuna Hotel Hanoi, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Fortuna Hotel Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that your feedback will serve as an encouragement to all of our staff as we are striving to continuously improve the quality of our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Free Breakfast
  • Dry Cleaning
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Cultivating the latest trend of Asian hospitality, the hotel is designed to the height of modern luxury with meticulous attention to details and dedicated service for discerning business and leisure travelers. Perfectly located in the financial and commercial district of Hanoi, within close proximity to the Old Quarter, steps away from Giang Vo Exhibition Center and minutes driving to National Convention Center, Fortuna Hotel is the ideal venue for business, leisure, meetings or events. Be it 350 well-appointed guest rooms, exclusive Executive Club floors, exquisite restaurants and dining experience, fully equipped state of the art fitness & spa facilities or 2 Grand Ballrooms & 6 multi-functional meeting room, it is a perfect venue for business or leisure stay. FACILITIES Guest Rooms & Suites 17 floors with 350 rooms & suites Capital Lounge The executive floor located on the 5th floor Dining 1. Tiffin All Day Dining - Lobby Level All-day a la carte: 11:00 a.M. - 10:00 P.M. Buffet breakfast: 6:00 a.M. - 10:00 A.M. Saturday-Sunday 6:00 a.M.-10:30 A.M 2. May Man Chinese Cuisine - 2nd Level Lunch from 11:00 a.M. - 2:00 P.M. (A la carte & dim sum) Dinner from 5:30 p.M. - 10:00 P.M. (A la carte) Opening hours: 6.00 A.M. - 3.00 A.M. 3. Emperor Japanese KTV Restaurant - 2nd Level Lunch from 11:30 a.M - 2:00 p.M (a la carte + lunch set menu) Dinner from 6:00 p.M. - 10:00 P.M. (A la carte + set menu) 4. Coffee Lounge - Lobby Level Open daily from 7:00 a.M. - 11 P.M. Relaxation & Recreational Facilities 1. Spa de Palace - Penthouse - 17th Level Operating hours: 10:00 a.M. - 12 Midnight 2. Sen Spa & Beauty Salon - 5th Level Operating hours: 10:00 a.M. - 11:00 P.M. 3. Fitness One - 5th Level Operating hours: Monday to Sunday. 06:00 A.M. - 10:00 P.M. 4. Swimming Pool - 5th Level Operating hours: Monday to Sunday. 06:00 A.M. - 10:00 P.M. 5. Millionaire Club - Lobby Level Opening hours: 10.30 A.M. - 6.30 A.M. 6. The Boss - Niteclub. KTV - Basement Level Opening hours: 6.00 P.M. - 12.00 Midnight MEETINGS & EVENTS 2 Grand Ballrooms & 6 Meeting rooms of various sizes and capacities with a well thought out space to suit a wide range of business or social events Victoria Ballroom Golden Ballroom Sentosa Laguna Marina Merlion I + II + III ... more   less 

Additional Information about Fortuna Hotel Hanoi

Address: 6B Lang Ha Street, Ba Dinh District, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $72 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fortuna Hotel Hanoi 4.5*
Number of rooms: 350
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Also Known As:
Hanoi Fortuna Hotel
Hotel Style:
#48 Luxury Hotel in Hanoi
#51 Business Hotel in Hanoi
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