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Nice hotel but not for accor member. As a platinum accor member I don't feel welcome at all. There is no priorty desk, and when I checked in I have to wait almost 1 hour without any welcome drink they offer to me. Even until...More
The room is clean. Staffs are nice and helpful. Recommend to stay in Pullman Hanoi and worth compare to what we pay.
The breakfast selection are huge. I like tge salad and fruits bar. Fresh and many chioces.More
Response from Simon P R, General Manager at Pullman HanoiResponded 5 days ago
It is great to read that you enjoyed your recent visit with us. Thank you very much. Also for the time you have taken to compliment us here on TripAdvisor.
If your travel plans will bring you back to Hanoi, please do not...More
Excellent hotel with all the amenities, within walking distance from all the attractions.
The room was big and clean and the breakfast was very good.
The staff is always available for every kind of requestMore
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Response from Simon P R, General Manager at Pullman HanoiResponded 1 week ago
It is great to read your review and we very much appreciate all your compliments. Thank you very much for your visit and we do hope to welcoming you back in a not too distant future. I will also be happy in personally...More
Check in was great - free upgrade to higher floors. Guest room clean and modern. Breakfast is a highlight with almost everything. We spent more than one hour to enjoy the huge choice of tasteful food. Gym is fantastic almost like a professional health club.More
Response from Simon P R, General Manager at Pullman HanoiResponded 2 weeks ago
Thank you very much for your recent visit and the time you have taken to write this wonderful review. This is very rewarding for all of us.
Please do not hesitate to contact me directly and I will be very happy in personally...More
I travel regularly for business and have stayed at Pullman hotels elsewhere in Asia, usually it's a safe bet. In Hanoi however, a lot went wrong.
First, I was 'offered' a twin room instead of a king - offered but there was no other choice....More
Response from Pullman-Hanoi, Operations Manager at Pullman HanoiResponded 2 weeks ago
Thank you very much for choosing to stay with us at Pullman Hanoi and taking your time to review us.
We are glad that you have found many positive aspects of the hotel such as room conditions, location... However, we are sorry that...More
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Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$95 - $152 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#23 Business Hotel in Hanoi
#32 Luxury Hotel in Hanoi
#41 Spa Hotel in Hanoi
#60 Romantic Hotel in Hanoi
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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As you exit the departure area and still in the airport. Turn left, there is a number of exchange places. I got a private car from them including my return. Was around $25 each way, but very nice car and driver. Ok a... More
As you exit the departure area and still in the airport. Turn left, there is a number of exchange places. I got a private car from them including my return. Was around $25 each way, but very nice car and driver. Ok a little bit of luxury, but we great.
Sorry I can't remember the name, but i think it was the second one, next to a bank exchange. They did SIM card, exchange and car in one stop.