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40 Cat Linh Street, Hanoi 10000 Vietnam
Lowest prices for your stay
Booking.com
$67
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Free cancellation until 09/28/22
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Pullman
$67
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FindHotel
$61
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Free cancellation until 10/01/22
Travelocity$67
Hotels.com$67
Prestigia.com$77
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (604)
Room & Suite (248)
Dining (95)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Hanoi
Updated 07/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#194 of 1,326 hotels in Hanoi
Location
3.8
Cleanliness
4.4
Service
4.3
Value
4.1
Within close proximity to government, diplomatic and business offices and a 10 minute drive to the traditional charm of Old Hanoi the hotel’s location provides easy access to discover the city. The Pullman Hanoi offers guests a choice of 242 recently refurbished rooms with the Signature Pullman bedding in Deluxe and Executive rooms, an all day dining restaurant and bar. Comprehensive meeting facilities for up to 700 delegates, a 24hr Fit Lounge and complimentary WIFI.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Airport transportation
Paid public parking on-site
Parking garage
Wifi
Hot tub
Infinity pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Children's playground
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Doorperson
Umbrella
24-hour check-in
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Walk-in shower
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Refrigerator
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, Vietnamese
999Reviews16Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Duygu B wrote a review Yesterday
4 contributions
Loose internet activity including rooms and public areas. I called technical service twice but it doesn’t work well. Other than that clean hotel staff is ok. Its silent floors. Food is good. I like the gym but still loose internet even in the gym
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sohini Chowdhury wrote a review Sep 18
5 contributions
Even though we stayed for just a night, the experience has been so comfortable that I would prefer the Pullman brand now henceforth. Room is spacious, lovely carpet and cozy bed. Reception was very helpful, cooperated with late check out and always prompt. Concierge was helpful too, spoke to our grab driver and enabled us quick airport ride. Keep it up!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fatih O wrote a review Sep 16
1 contribution
We stayed with my 14 friend as a bussines trip, hotel is really nice they re so proffessional, also one of the name give a good service for our all group, mr.Cuong Daoxuan from concierge... He is so kind and friendly.. thank you mann for your all services
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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e. g. Jung sy wrote a review Sep 13
Hanoi, Vietnam2 contributions
Everything is a perfect moment. The room is nice, the location of the hotel is good, and all the staff are friendly. 'Lady Loan' in particular is the best employee. If I come back to Hanoi next time, I will definitely visit Pullman Hotel again. Thank you so much, Miss Loan.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pullman Hanoi, Guest Services / Front Office at Pullman Hanoi
Responded 1 week ago
Dear JustinJSY, Thank you very much for this wonderful review. It's a pleasure to know that you had a great experience and really enjoy your stay with us. Also, we are very thrilled to read that our team has provided the excellent and exceptional service to you. The team, especially Ms. Loan will be very happy to see such a wonderful feedback and that their efforts and hard work paid off. We appreciate your feedback and we look forward to welcoming you back again in the near future. Kind regards, Tran Thang Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
342d_ngt wrote a review Jul 2022
1 contribution
Memorable stay. Old but gold! Good location, good breakfast. Staff at Reception are very friendly and very supportive. They gave all information needed for a perfect stay. Old furnish but they are doing some maintenance. I will come back soonnnnn.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pullman Hanoi, Guest Services / Front Office at Pullman Hanoi
Responded Jul 30, 2022
Dear Duong T, We very much appreciate your comments regarding your stay at the Pullman Hotel Hanoi. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Tran Thang Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yugalj wrote a review Jul 2022
Nagpur, India7 contributions3 helpful votes
Hotel stay is great, however the rooms need lot of maintainence, the shower was making noises, the corridor air conditioning was kept off, and had no ventellation. Spa was great. Good corru view from the room.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pullman Hanoi, Guest Services / Front Office at Pullman Hanoi
Responded Jul 30, 2022
Dear Mr. Yugali, Thank you for taking the time to tell us about your experience at Pullman Hanoi. It is our pleasure to learn that you enjoyed your stay. However, we are disappointed to hear that our facilities did not meet your expectations. Please allow us to express our sincerest apologies for any discomfort you have experienced. Thank you again for sharing your experience and I do hope to welcome you back again Pullman Hanoi in your next trip. Sincerely, Tran Thang Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karan M wrote a review May 2022
1 contribution
It was a very pleasant stay for us here at Hanoi at this beautiful property , special thanks to the front office supervisor " Miss K trang " for making our stay super comfortable. I would highly recommend this hotel.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jignesh P wrote a review May 2022
Fiji41 contributions31 helpful votes
Hotel is great. The staff, particularly the bar maids and Jerry at the concierge desk were very helpful and attentive, the hotel is a bit run down but otherwise it is an excellent place. The location is a bit far from the usual hustle and bustle of Hanoi, French Quarter but is not too out of the way.
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pullman Hanoi, Guest Services / Front Office at Pullman Hanoi
Responded May 7, 2022
Dear 556jigneshp, Thank you very much for this wonderful review. It's a pleasure to know that you had a great experience and really enjoy your stay with us. Also, we are very thrilled to read that our team has provided the excellent and exceptional service to you. Our Mint Bar and Concierge team, especially Jerry will be very happy to see such a wonderful feedback and that their efforts and hard work paid off. We appreciate your feedback and we look forward to welcoming you back again in the near future. Best regards, Tran Thang Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best Days wrote a review May 2022
Auckland, New Zealand42 contributions77 helpful votes
My stay at Pullman Hanoi was amazing. The room was incredible, got an upgrade, the staff at the reception were incredibly amazing and professional. Will definitely return. It is a great hotel to stay in when in Hanoi, good value for money too.
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Date of stay: April 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pullman Hanoi, Guest Services / Front Office at Pullman Hanoi
Responded May 4, 2022
Dear extradays 2020, We very much appreciate your comments regarding your stay at the Pullman Hotel Hanoi. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Tran Thang Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chesslyn-Scott B wrote a review Apr 2022
8 contributions
We are very pleased with the restaurant and staff. Great service especially from Duong / Duoy. We hope to extend our stay here. We recommend taking the executive package for it's benefits and perks overall.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pullman Hanoi, Guest Services / Front Office at Pullman Hanoi
Responded May 4, 2022
Dear Scott B, Thank you for this wonderful review. It's a pleasure to know that you had a great experience and really enjoy your stay with us. Also, we are very thrilled to read that our team has provided the excellent and exceptional service to you. The team, especially Duong will be very happy to see such a wonderful feedback and that their efforts and hard work paid off. We appreciate your feedback and we look forward to welcoming you back again in the near future. All the best, Tran Thang Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$73 - $87 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hanoi Horison Hotel
LOCATION
VietnamHanoi
NUMBER OF ROOMS
242
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Frequently Asked Questions about Pullman Hanoi
Which popular attractions are close to Pullman Hanoi?
Nearby attractions include Truc Lam Handmade (0.1 miles), Crown Poker Club (0.3 miles), and Chuong Tailor (0.1 miles).
What are some of the property amenities at Pullman Hanoi?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Pullman Hanoi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Hanoi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pullman Hanoi?
Yes, free parking, a parking garage, and paid public parking on-site are available to guests.
What are some restaurants close to Pullman Hanoi?
Conveniently located restaurants include Grille6 Steakhouse, Botanica Restaurant, and La Cheminee Restaurant.
Are there opportunities to exercise at Pullman Hanoi?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Pullman Hanoi have airport transportation?
Yes, Pullman Hanoi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Hanoi offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Hanoi?
The staff speaks multiple languages, including English and Vietnamese.