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Sunway Hotel Hanoi

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#163 of 552 Hotels in Hanoi
Certificate of Excellence
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Sunway Hotel Hanoi
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620 Reviews from our TripAdvisor Community

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Showing 513: English reviews
Sittingbourne kent
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 31, 2015

I really liked this hotel and as the first stop on my tour was a good start It is a little way from the old quarter but what i did was get a taxi to the furthest point i was going and worked my way back. Ho Chi Minh was 72000 vnd and to the old quarter 52000 vnd. it... More 

Helpful?
1 Thank brit-us-sports
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear brit-us-sports Sittingbourne kent Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. We are absolutely delighted to hear that you appreciate the excellent service and and convenient location and comfortable beds. It has been a pleasure serving you and thank again for choosing Sunway Hotel Hanoi. We look forward to serving you again... More 

Sydney, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 31, 2015

A very good hotel that is well positioned in Hanoi. What made it an excellent hotel was that the staff, particularly Miss Summer at reception, were very willing to help with our travel needs (making phone calls etc). Thank you Miss Summer, you are credit to your hotel.

Helpful?
1 Thank SilverHairSkier
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear SilverHairSkier Sydney, Australia Thank you for taking time to write and for your kind comments about the staff and excellent service that you enjoyed. We have conveyed your compliments to Ms Summer. Thank you for motivating her to do an even better job.Your appreciation of our excellent service and helpful staff is great motivation for all of us. We... More 

Los Angeles, California, United States
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 26, 2015

The Sunway Hanoi was our first stop on an On the Go Tour of Vietnam and Cambodia. The room was comfortable, the two complimentary bottles of water appreciated and the breakfast buffet was quite good. It is a moderate walk to the lake and the Water Puppet show. The lake is very beautiful even in the morning rain. Traffic is... More 

Helpful?
2 Thank Jocelyn1157
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Jocelyn11... Los Angeles, California, United States Thank you for taking time to write such a detailed review about our hotel. We are very happy to note that you enjoyed your stay and your appreciation of our excellent service, friendly & helpful staff, good breakfast buffet is great motivation for all of us. We are glad to have contributed positively... More 

Lido Beach, New York
Level Contributor
104 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed January 20, 2015

We stayed at this hotel for one night which was the first night of our trip. The room was clean and relatively comfortable, but small. The staff was friendly and check- in and out was stress free. Breakfast was also acceptable, nothing special. For one night it was okay. I don't believe more than that would have been so easy... More 

Helpful?
Thank pandg27
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear pandg27 long island New York, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. We are absolutely delighted to hear that you appreciate the clean & comfortable rooms and friendly staff. It has been a pleasure serving you and thank again for choosing Sunway Hotel Hanoi. We look forward to serving you again... More 

Littleton, Colorado
Level Contributor
269 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed January 19, 2015

Nice hotel with well appointed rooms. Friendly staff. The bar in the main lobby does tack on a hefty VAT tax, so watch out. The breakfast buffet was excellent. We left super early in the morning, a breakfast box was made for us. Many thanks.

Helpful?
1 Thank Kathleen P
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear kathleen...Littleton, Colorado Thank you for taking time to write such a detailed review about our hotel. We are very happy that you enjoyed your stay and your appreciation of our excellent service, friendly staff, and excellent breakfast buffet is great motivation for all of us. In Vietnam all hotels are required by law to impose a 10% VAT. However... More 

Adelaide, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 17, 2015 via mobile

We stayed at the Sunway for two nights, separated by a night at Halong Bay. While the rooms are clean & comfortable, the staff made our stay a very happy experience-so friendly & helpful. We even had a staff member come to our room & enquire whether our rooms were to our satisfaction. Check in & check out was a... More 

Helpful?
1 Thank DDPJ
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear DDPJ Adelaide, Australia, Thank you for taking time to write such a detailed review about our hotel. We are very happy to note that you enjoyed your stay and your appreciation of our excellent service, friendly & helpful staff, great breakfast buffet and dinner is great motivation for all of us. We are glad to have contributed positively towards... More 

SWANSEA
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed January 10, 2015

There was a smiling face from the friendly staff as soon as you arrive. The rooms are large, comfortable ansingleeping was heaven. Breakfast is served in a pretty dining room, where the choice is excellent. This hotel has been renovated and is easy to get to the main attractions of Hanoi either by walking or taxi. A special thanks to... More 

Helpful?
Thank SwanseaLewis
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear SwanseaLe, Thank you for taking time to write such a detailed review about our hotel. We are very happy to note that you enjoyed our excellent service, friendly staff, breakfast and great location. We are glad to have contributed positively towards your memorable Hanoi holiday. Thank you for staying with us and we look forward to serving you again... More 

Lisbon, Portugal
Level Contributor
130 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed January 9, 2015

We were arriving from Laos and our first impression of hanoi was traffic chaos. This hotel is near some restaurants, and at night it gets a bit insecure, but we had no problem at all. It is a simple hotel, not luxurious, but it was sufficient for us. We had a private tour included, with all the transportation, so the... More 

Helpful?
1 Thank BrunoAMS
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear BrunoSant...Lisbon, Potugal Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. We are absolutely delighted to hear that you appreciate our excellent service, and our location was a plus point for you. Thank you again for choosing Sunway Hotel Hanoi and we look forward to serving you again soon. Kind regards, George Teh... More 

Ulverston, United Kingdom
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 8, 2015

First hotel we stayed at during our trip to Vietnam and Cambodia. Welcoming and friendly, staff very pleasant. Room good and good choice at breakfast. Bit of a walk from the main centre and the majority of the restaurants of Hanoi. Fitness centre not great for a 4-star hotel.

Helpful?
Thank Susan P
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Susan P Ulverston, UK, Thank you for taking time to write such a constructive review about Sunway Hotel Hanoi. We are glad that you enjoyed your stay and appreciated the excellent service, friendly staff and the wide selection for breakfast. It’s a pleasure serving you and we certainly look forward to welcoming you again soon. George Teh General Manager... More 

Bangkok
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 2, 2015

Stayed there for 2 nights for business trip in December. The hotel is clean, nice staff and variety breakfast. Hotel facility is great, you can see variety sockets for all of your electrical items.... Hotel is little bit away from the city center but if you love walking then you are going to enjoy it. Please do not use hotel... More 

Helpful?
2 Thank B-Kookie
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear B-Kookie Bangkok, Thank you for taking time to write such a detailed review about our hotel. We are very happy to note that you enjoyed our excellent service, great food and location. It’s a pleasure serving you and we certainly look forward to welcoming you again soon. George Teh General Manager. Sunway Hotel Hanoi. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Sunway Hotel Hanoi is an award winning international 4-star hotel, with easy access to Hanoi's commercial and business districts. Located at the quiet end of the French Old Quarter, away from the hustle of the busy city and yet only 28km away from the airport, Sunway Hotel Hanoi is also an excellent choice to explore this beautiful city. Together with our style of small yet meaningful personalized service, you will enjoy a pleasant stay with us every time. You are always more than "just business" to us. ... more   less 

Additional Information about Sunway Hotel Hanoi

Address: 19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $55 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunway Hotel Hanoi 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Hanoi Sunway Hotel
Hotel Style:
#38 Luxury Hotel in Hanoi
#56 Spa Hotel in Hanoi
#59 Business Hotel in Hanoi
#66 Family Hotel in Hanoi
#68 Romantic Hotel in Hanoi
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