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Sunway Hotel Hanoi

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#110 of 556 Hotels in Hanoi
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Sunway Hotel Hanoi
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628 Reviews from our TripAdvisor Community

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Showing 519: English reviews
Level Contributor
5 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Hotel with very good conditions, nice rooms and very good breakfast on the positive site. On the other side the gym is very simple and has no pool. The location of the hotel is very good and it's possible to go to the city center and the "old" part of the town walking.

Helpful?
Thank Fernando L
Kansas City, Missouri
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice Hotel. it looks old but it is still good. Since Vietnam is hot and extremely humid, it is easy to feel a humid smell all over around. Pleasant stay, busy dinning room for breakfast on the dates we were there,

Helpful?
Thank marthalu10
usa
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel, super friendly staff, clean, super quiet. Great water pressure and ok breakfast (not the best, not the worse). The location is probably its draw back - not a far walk from old town, but walking in Hanoi is challenging and not exactly enjoyable due to their crazy driving habits. On the other hand, Pho Thin, the BEST pho... More 

Helpful?
Thank usfscuba
North Sydney, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for a week while teaching at the university. We stayed on the club floor. The rooms are clean and well maintained and every single staff member was helpful above and beyond the call of duty. There is a gym and steam room and sauna but no pool, which would have been lovely after a hot days work. The... More 

Helpful?
Thank marychiarella
London, United Kingdom
Level Contributor
74 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for a few nights in August, separated by a trip to Halong Bay. The hotel staff were great - very friendly and helpful. Room for the first stay was ok, and we were upgraded to a much larger room on our return visit, which was appreciated. The hotel has a spa (which we didn't use) but no pool.... More 

Helpful?
Thank GJC50
Cambridge, England
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights at the start of our tour. Approximately 45 minutes from the airport. Bright, clean hotel with very friendly, helpful staff. The room is of a reasonable standard showing some signs of wear and tear but nothing too bothersome. Good powerful shower. One bath towel and small hand towel each. No bathrobes or face flannels provided.... More 

Helpful?
Thank Pernickety
Oxfordshire, England
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 8, 2016

We stayed at the Sunway for 4 nights while we visited Hanoi. The rooms were mid sized and very comfortable. The hotel arranged interconnecting rooms for us and our grown up children. The breakfasts were great - very varied and catering for all nationalities. The staff were lovely and attentive. We had one evening meal in the restaurant. The food... More 

Helpful?
Thank FamilyHem
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear FamilyHem, Thank you for your kind comments and great to know that you appreciated our comfortable room, great breakfast and lovely & attentive staff. Thank you for staying with us and we look forward to serving you again soon. General Manager. Sunway Hotel Hanoi More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 7, 2016 via mobile

I stayed with my wife at the Sunway and it is a good hotel. Rooms are fine, but might need a little update. Breakfast was very good. Staff was very friendly Location is good. Not too centric, but in 15 minutes you walk to the Old Quarter and there is good food options around. Ask at reception for recommendations. Spa... More 

Helpful?
Thank Felix M
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Felix M, Thank you for taking time to write a review on our Hotel. We are glad that you appreciated our good breakfast, fine room, good location and friendly staff. Thank you for staying with us and we look forward to welcoming you again soon. General Manager. Sunway Hotel Hanoi. More 

Greater London, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 5, 2016

It's a shame the hotel is not closer to the main attractions. The hotel itself is clean and quiet with friendly staff but there isn't really anything in the area like a supermarket or restaurants. If we returned to Hanoi, we would stay nearer the lake.

Helpful?
Thank Yvie C
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Yvie C, Thank you for taking time to write a review on our Hotel. We are glad that you appreciated our clean & quiet rooms and friendly staff. Thank you for staying with us and we look forward to welcoming you again soon. General Manager. Sunway Hotel Hanoi. More 

New York City, New York
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 1, 2016

From the outside, you can tell what type of hotel you'll be walking into. Bright, modern, and clean, Sunway is a great choice for Hanoi. It's about a 5 minute Taxi ride to the heart which is the city lake and shopping area. Rooms were clean and spacious and employees were always on hand to assist.

Helpful?
Thank cityofgentlemen
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear cityofgentlemen, Thank you for your kind comments and great to know that you appreciated our clean & spacious room and helpful staff. Thank you for staying with us and we look forward to serving you again soon. General Manager. Sunway Hotel Hanoi More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Sunway Hotel Hanoi is an award winning international 4-star hotel, with easy access to Hanoi's commercial and business districts. Located at the quiet end of the French Old Quarter, away from the hustle of the busy city and yet only 28km away from the airport, Sunway Hotel Hanoi is also an excellent choice to explore this beautiful city. Together with our style of small yet meaningful personalized service, you will enjoy a pleasant stay with us every time. You are always more than "just business" to us. ... more   less 

Additional Information about Sunway Hotel Hanoi

Address: 19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $56 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunway Hotel Hanoi 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Hanoi Sunway Hotel
Hotel Style:
#33 Luxury Hotel in Hanoi
#39 Spa Hotel in Hanoi
#58 Business Hotel in Hanoi
#65 Family Hotel in Hanoi
#66 Romantic Hotel in Hanoi
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