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Sunway Hotel Hanoi

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#156 of 552 Hotels in Hanoi
Certificate of Excellence
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Sunway Hotel Hanoi
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620 Reviews from our TripAdvisor Community

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Showing 513: English reviews
Oxfordshire, England
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Sunway for 4 nights while we visited Hanoi. The rooms were mid sized and very comfortable. The hotel arranged interconnecting rooms for us and our grown up children. The breakfasts were great - very varied and catering for all nationalities. The staff were lovely and attentive. We had one evening meal in the restaurant. The food... More 

Helpful?
Thank FamilyHem
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear FamilyHem, Thank you for your kind comments and great to know that you appreciated our comfortable room, great breakfast and lovely & attentive staff. Thank you for staying with us and we look forward to serving you again soon. General Manager. Sunway Hotel Hanoi More 

Level Contributor
9 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed with my wife at the Sunway and it is a good hotel. Rooms are fine, but might need a little update. Breakfast was very good. Staff was very friendly Location is good. Not too centric, but in 15 minutes you walk to the Old Quarter and there is good food options around. Ask at reception for recommendations. Spa... More 

Helpful?
Thank Felix M
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Felix M, Thank you for taking time to write a review on our Hotel. We are glad that you appreciated our good breakfast, fine room, good location and friendly staff. Thank you for staying with us and we look forward to welcoming you again soon. General Manager. Sunway Hotel Hanoi. More 

Greater London, United Kingdom
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's a shame the hotel is not closer to the main attractions. The hotel itself is clean and quiet with friendly staff but there isn't really anything in the area like a supermarket or restaurants. If we returned to Hanoi, we would stay nearer the lake.

Helpful?
Thank Yvie C
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Yvie C, Thank you for taking time to write a review on our Hotel. We are glad that you appreciated our clean & quiet rooms and friendly staff. Thank you for staying with us and we look forward to welcoming you again soon. General Manager. Sunway Hotel Hanoi. More 

New York City, New York
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the outside, you can tell what type of hotel you'll be walking into. Bright, modern, and clean, Sunway is a great choice for Hanoi. It's about a 5 minute Taxi ride to the heart which is the city lake and shopping area. Rooms were clean and spacious and employees were always on hand to assist.

Helpful?
Thank cityofgentlemen
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear cityofgentlemen, Thank you for your kind comments and great to know that you appreciated our clean & spacious room and helpful staff. Thank you for staying with us and we look forward to serving you again soon. General Manager. Sunway Hotel Hanoi More 

Melbourne, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My experience of the Sunway - whilst it is not a bright new shining hotel and it is a little out of the centre of Ha Noi, it is a comfortable hotel with staff who are friendly and happy to take time to sort out issues. During our stay there were some refurbishment works happening (good news for those in... More 

Helpful?
Thank 1Ramian
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear 1Ramian, Thank you for taking time to write a review on our Hotel. We are glad that you appreciated our good buffet breakfast & friendly and helpful staff. Thank you for staying with us and we look forward to welcoming you again soon. General Manager. Sunway Hotel Hanoi. More 

Sydney, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 12, 2016

Spent three nights here and the staff could not be more helpful. We requested a room change and it was done immediately. Breakfast was great and included pancakes, waffles or French toast. The bar in the lobby has a nice menu. Very comfortable beds and good bathroom. Free wifi was excellent. Good location. The aircon worked well and the non... More 

Helpful?
Thank Misscarol52
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Misscarol52, Thank you for your kind comments and great to know that you appreciated our fresh & clean room with comfortable beds and good bathroom, fine air conditioning, great breakfast, nice menu in lobby bar, excellent free wifi, helpful staff and good location. Thank you for staying with us and we look forward to serving you again soon. General... More 

Adelaide, Australia
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 6, 2016 via mobile

Breakfast is good. Rooms are quiet! Has a Russian air to the hotel. Overall good standard. Take away breakfast could be better and more choice on the day menu. Staff are friendly but wifi requires special code or pay more

Helpful?
Thank Wingles2014
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Wingles2014, Thank you for taking time to write a review on our Hotel. We are glad that you appreciated our good breakfast, quite room and friendly staff. Thank you for staying with us and we look forward to welcoming you again soon. General Manager. Sunway Hotel Hanoi. More 

Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 4, 2016

Stayed at twice, for two nights each time, either side of a Halong Bay cruise. Both times the staff were friendly, genuinely polite, and helpful. First stay was on 9th floor, and although the room was nice, it could have done with a lick of paint. Second stay, the 7th floor room had been refurbished and was excellent, I.e. clean,... More 

Helpful?
Thank Myke C
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Myke C, Thank you for taking time to write a review on our Hotel. We are glad that you appreciated our excellent service, clean, bright, and cheerful rooms with comfortable beds, and good A/C; excellent breakfast; friendly, genuinely polite, and helpful staff Thank you for staying with us and we look forward to welcoming you again soon. General Manager.... More 

Perth
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 21, 2016 via mobile

One night stay. I think it was roughly 30 min from the airport and that was at peak time. Check in was quick and informative. A very helpful young man. Good size room and bathroom. I ate the beef pho in the hotel and it was delicious! Free wifi which was relatively quick. I'd go back again

Helpful?
Thank kissmekate3000
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear kissmekate3000, Thank you for your kind comments and great to know that you appreciated our excellent services, good size & fantastic room with bathroom, delicious beef pho, free quick wifi and helpful staff. Thank you for staying with us and we look forward to serving you again soon. General Manager. Sunway Hotel Hanoi. More 

Cincinnati, Ohio
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 17, 2016

We were pleasantly surprised with the Sunway Hotel. The room was adequate size, with comfortable beds. The air conditioning was fine. The service was exceptional and the breakfast was was good-made to order eggs, fruit, coffee , pastries, and delicious Pho. The service was very attentive to your needs. There was a great pho bo restaurant about two blocks away... More 

Helpful?
Thank Gene J
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Gene, Thank you for your kind comments and great to know that you appreciated our adequate room with comfortable beds, fine air conditioning, good breakfast & convenient location. Thank you for staying with us and we look forward to serving you again soon. General Manager. Sunway Hotel Hanoi. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Sunway Hotel Hanoi is an award winning international 4-star hotel, with easy access to Hanoi's commercial and business districts. Located at the quiet end of the French Old Quarter, away from the hustle of the busy city and yet only 28km away from the airport, Sunway Hotel Hanoi is also an excellent choice to explore this beautiful city. Together with our style of small yet meaningful personalized service, you will enjoy a pleasant stay with us every time. You are always more than "just business" to us. ... more   less 

Additional Information about Sunway Hotel Hanoi

Address: 19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $55 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunway Hotel Hanoi 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Hanoi Sunway Hotel
Hotel Style:
#37 Luxury Hotel in Hanoi
#53 Spa Hotel in Hanoi
#59 Business Hotel in Hanoi
#66 Family Hotel in Hanoi
#68 Romantic Hotel in Hanoi
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