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Melia Hanoi

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#61 of 556 Hotels in Hanoi
Certificate of Excellence
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Melia Hanoi
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1,394 Reviews from our TripAdvisor Community

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Showing 1,002: English reviews
Shropshire, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Good central location by hoan Kiem lake. Only spent the two nights here but definite 5 star standards. Breakfast good quality. Allowed us to check in a few hours earlier which was good after long flight from uk

Helpful?
1 Thank tom d
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear tom d, Thank you very much for staying with us and giving us your valuable feedback. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a nice stay with us; to have achieved this goal is a real satisfaction and a great motivation for... More 

South Korea
1 review
5 of 5 stars Reviewed 1 week ago NEW

all staff are very kind and cooperative hotel itself is very clean and comfortable taking cost into consideration, i highly recommend this hotel for anybody who is looking for a suitable hotel to stay for few days without stress.

Helpful?
Thank jhk0
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear jkh0, A warm thank you for choosing Melia Hanoi and for taking time your time to review your stay with us on Tripadvisor – the world’s largest travel site. We are pleased to know that our associates were very helpful to you, I am glad that our service and rooms exceeded your expectations. The hotel also appreciates your comment... More 

Bangkok, Thailand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Outstanding property in the heart of Hanoi. Great rooms with an unbelievably accommodating staff. The property truly deserves it's five star rating; however, for the Western traveler, it also represents real value for the price.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank BradSDay
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear BradSDay, Thank you for choosing Melia Hanoi and reviewing your stay with us, it is always a pleasure to read that you enjoyed your stay with us. I am also very happy to know that our team provided you with the best attention and a great service, and be sure to know that I will share your comments with... More 

Greater Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

There is absolutely nothing we could fault at this hotel. The staff were extremely friendly and helpful. The rooms were immaculate and clean. We ate In The buffet which had a great selection of food and the service was also first class. We also had room service once for breakfast and onece for dinner and both were terrific. If you... More 

Review collected in partnership with Meliá Hotels International

Helpful?
1 Thank L2142UNmelissaf
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear L2142UNmelissaf, I would like to thank you very much for choosing Melia Hanoi and taking your time to write such a great comment about our hotel. We are really glad you enjoyed your stay and that you were satisfied with our buffet and our rooms especially our staff services. Be sure that I will share your comment with all... More 

Hong Kong
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is a typical modern hotel with all the convenience you can name it. It is even has a casino wing attached to it, only the foreign passport holders can enter the building and access the facility. The food service is very good, particularly the quality of the food. The service people are also friendly, genuinely want to help... More 

Helpful?
1 Thank Niubull
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Niubull, A warm thank you for choosing Melia Hanoi and taking your time to review us in tripadvisor . It is a great pleasure to read that you enjoyed your stay with us. I am glad that you satisfied with our food and our staffs are happy to have provided you with a great service and we are very... More 

Melbourne, Australia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was our first stop in Vietnam. It is located in the Business District about 1 kilometre from the lake. The rooms were clean and quite spacious. The pool was nice, not really big but a necessity once we arrived back after a day out in the heat. I suppose the pool service could have been better. The fitness... More 

Helpful?
2 Thank Annwal
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Annwal, Thank you very much for taking time to post your comments about our hotel facilities and services. Regarding your words about the pool service we have taken note of them, and we are now working on the renovation this area in the near future. My apologize for any inconvenience caused. On the other hand I am delighted to... More 

Edinburgh, United Kingdom
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel staff were always helpful and friendly, we had no problem in speaking to a manager when needed. Indeed, we requested a room change since the one we first got had a terrible tobacco smell and of course there was no problem at all with it. Higher rooms offer a better view of Hanoi, beds are comfortable and the... More 

Helpful?
2 Thank RomanMAG
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear RomanMag, Thank you very much for choosing Melia Hanoi as your “home away from home” and taking your time to review us following your recent stay. It such a pleasure to have you with us, a loyalty guest with our Melia Brands. We are glad to know that you enjoyed your stay with us. Our principal aim is to... More 

London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are fantastic and extremely comfortable. What lets the hotel down is the restaurant as I went for the international buffet only to find the (hot) food was cold and most of it looked like it had been there for hours (the restaurant was empty). I then proceeded to order a club sandwich which was also not great. I... More 

Helpful?
1 Thank nsin4137
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear nsin4137, Thank you very much for staying with us and giving us your valuable feedback. Regarding your comments about our food and restaurant, your comments have been transmitted and discussed closely with our Executive Chef and Restaurant Manager. In order to avoid the similiar things happen again the future. It brought the attention of our Front Office Manager about... More 

Glasgow, United Kingdom
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

No bath only a shower, receptionist more interested in selling an upgrade. Breakfast was okay but finishes at Ten am, toiletries were good. No service in afternoon or evening of Wednesday 7th September on 9th floor. WiFi was free but very poor, kept getting Antlabs Exzess error messages and site not trusted even for wikipedia and bbc . Not sure... More 

Helpful?
2 Thank Colin B
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Colin B, Thank you very much for choosing our hotel for your recent stay in Hanoi and for taking your time to post your comments on Tripadvisor. Regarding your comment about the room have no bath only shower, i would like to infrom that our hotel have room with shower and bathtub as well. Please kindly notify us about... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Very convenient location to get in and around central Hanoi. Great hospitable and helpful staff. Level lounge services were excellent all throughout the day. I would certainly come back to this hotel. I recommend it.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Joshee J
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Joshee J, Thank you very much for choosing Melia Hanoi for your recent stay and for your great review on Tripadvisor. We are delighted to know that you enjoyed your stay with us and you were impressed with the performance of our staff in the Level Lounge. I will share your comments with our team, who I am sure... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The luxurious Meliá Hanoi is located right in the city center of Hanoi, the diplomatic & financial district and close to the main tourist attractions: Quan Su Pagoda (100 m), Hanoi Grand Cathedral (500 m), the Hoan Kiem lake (500 m), the Opera House (500 m) and the Ho Chi Minh Mausoleum (1,5 km). The Hanoi Metropole Center and the International Center are located at 500 m distance, the Daeha Business Center is 3 km away. While in Hanoi, visit as well other nearby points of interest, such as: Han (28 km), the Perfume Pagoda (70 km), the ancient capital city Hoa Lu (100 km), Tam Do mountain resort (100 km) or the Halong Bay - one of the world's natural wonders and a UNESCO-designated World Heritage Site -. The hotel is well communicated by train (500 m) and airplane; the International Airport of Hanoi is 28 km away. ... more   less 

Additional Information about Melia Hanoi

Address: 44 Ly Thuong Kiet Street, Hanoi 001235, Vietnam
Location: Vietnam > Hanoi
Price Range: $102 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Hanoi 5*
Number of rooms: 306
Reservation Options:
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Also Known As:
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Hanoi Sol Melia
Melia Hotel Hanoi
Hotel Style:
#11 Luxury Hotel in Hanoi
#20 Spa Hotel in Hanoi
#25 Business Hotel in Hanoi
#43 Romantic Hotel in Hanoi
#45 Family Hotel in Hanoi
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