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Melia Hanoi

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#63 of 553 Hotels in Hanoi
Certificate of Excellence
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Melia Hanoi
Melia Hanoi
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1,356 Reviews from our TripAdvisor Community

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Showing 986: English reviews
Bandar Seri Begawan, Brunei Darussalam
1 review
5 of 5 stars Reviewed yesterday NEW

I am happy staying at Melia Hanoi. It was a long tiring journey to Hanoi having to face 6 hours transit at Changi Airport. Upon arrival at the lobby hotel, i was greeted with a beautiful smiles by the reception staff. Within minutes my check-in was done. It was fast and efficient service. Arriving at my hotel room, i was... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank amirmahmud2016
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Luxury What can I say beautiful hotel. With all room facilities that might have been missing at others. No need to bring anything else other than clothes. Bathroom has window which is open into bedroom therefore you can watch widescreen tv from bath 😳 Bed also would sleep 4 comfortably - single people can roam all night !!! Bar on... More 

Helpful?
Thank Jan C
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is my second stay at this hotel. Both occasions I was highly impressed by the professionalism of the staff. They did everything possible to make my stay comfortable. Rooms are clean and spacious. Housekeeping staff were excellent.

Helpful?
Thank sherat206
Hong Kong, China
1 review
3 of 5 stars Reviewed 6 days ago NEW

The hotel is in a good location, walkable distance to lots of touristy spots. The bar on third floor plays loud music & bass (apparently on the weekend only) which I could hear it all the way up on 9th floor. It took me hours to fall asleep which was annoying when I have an early morning tour the next... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank ange997
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear ange997, Thank you very much for taking the time to share your experience on Tripadvisor. We very much appreciate you being our guest and I am truly concerned to hear about your experience during the visit. We would like to sincerely apologize for the inconveniences suffered because the noise coming from The Camelia Lounge. I have taken the appropriate... More 

Alton, United Kingdom
Level Contributor
88 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here twice on our visit to Hanoi, pre and post our overnight in Halong bay. The hotel is good, the room bright and airy. The breakfast had a good selection. Why not 5 stars? We felt the hotel was a little far out especially in the high heat and humidity, the pool area could do with an upgraded... More 

Helpful?
Thank AliDUk
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very modern and lovely decorated. Rooms are also lovely, especially the bathrooms. Beds are incredibly comfortable and you even have a menu of different types of pillows to try in your room ( like feather pillows, lavender pillows ) which is cool. Breakfast is really nice with a strong variety that suits lots of cultures. Staff are nice and hotel... More 

Helpful?
1 Thank Kaitlin W
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Kaitlin W, Thank you very much for choosing Melia Hanoi for your recent stay and for your nice comments about our hotel facilities and services. We are proud to know that we were able to make your stay enjoyable and you liked our hotel. Our goal is to provide you our best services and reach your expectations. Your positive... More 

Leiters Ford, Indiana
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice to very nice facilities for a big, bustling (sometimes tourist-groupy) hotel in a very convenient location in Hanoi. The thing that raised its rating to the top was the extraordinary attention provided by the lobby staff (most impressively by the Japanese floor manager). Good restaurant recommendations, prompt check in / out, and even a memory of an obscure address... More 

Helpful?
2 Thank GregorashFamily
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear GregorashFamily, I would like to thank you very much for taking the time to write such an amazing review about Melia Hanoi. It’s a pleasure for us that you enjoyed your stay, and that our staff provided you with outstanding attention and service. They work very hard, and take great pride in giving our guests outstanding experiences. We are... More 

Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is in a good location and the staff were attentive and friendly. Try the lounge experience and suite room upgrade, both good value for the additional charge. Our thanks to Loc for sorting a problem with a taxi ride which resulted in us receiving a refund from the taxi company. This is a very nice hotel and we... More 

Review collected in partnership with Meliá Hotels International

Helpful?
1 Thank R9149NJdonaldb
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear R9149NJdonaldb, I would like to thank you very much for taking the time to write such an amazing review about Melia Hanoi. We are thrilled to hear you had such a memorable experience in our executive floor. I have also shared your nice comments with all our staf and especially with Loc, our Guest Experience Assistat Manager, who I... More 

London, United Kingdom
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Suited our purposes for a brief visit to see the sights of Hanoi. More of a touring hotel than a chill out hotel. Modern rooms with good beds but peculiar bathroom arrangement with a blind separating it from the main room. Breakfast buffet as expected and other food pricey

Helpful?
1 Thank AJLS461
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear AJLS461, Thank you kindly for taking the time to share your feedback regarding your recent stay with us. I am so pleased to hear you enjoyed our rooms and the breakfast reached your expectations. Should you wish to provide more detail regarding your stay, i would be glad to hear about it though email: melia.hanoi@meliahanoi.com.vn Your opinion is very... More 

Liverpool, United Kingdom
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff are really friendly in the hotel, from the minute you pull up in a car outside the hotel, a friendly greeting from the lady in blue, to the front desk staff, the customer relations manager and even the gym staff. The hotel is in a good location, I feel it is more orientated towards business guests rather than... More 

Helpful?
1 Thank AllanL65
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear AllanL65, Thank you so much for making the time and taking the effort to write and post your review up here on Trip Advisor. Regarding your drinks price list comments we have taken note and we are now working to improve them with some kind of additional promotions. Furthermore, I could read that you were not fully satisfied with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The luxurious Meliá Hanoi is located right in the city center of Hanoi, the diplomatic & financial district and close to the main tourist attractions: Quan Su Pagoda (100 m), Hanoi Grand Cathedral (500 m), the Hoan Kiem lake (500 m), the Opera House (500 m) and the Ho Chi Minh Mausoleum (1,5 km). The Hanoi Metropole Center and the International Center are located at 500 m distance, the Daeha Business Center is 3 km away. While in Hanoi, visit as well other nearby points of interest, such as: Han (28 km), the Perfume Pagoda (70 km), the ancient capital city Hoa Lu (100 km), Tam Do mountain resort (100 km) or the Halong Bay - one of the world's natural wonders and a UNESCO-designated World Heritage Site -. The hotel is well communicated by train (500 m) and airplane; the International Airport of Hanoi is 28 km away. ... more   less 

Additional Information about Melia Hanoi

Address: 44 Ly Thuong Kiet Street, Hanoi 001235, Vietnam
Location: Vietnam > Hanoi
Price Range: $93 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Hanoi 5*
Number of rooms: 306
Reservation Options:
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Also Known As:
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Hanoi Sol Melia
Melia Hotel Hanoi
Hotel Style:
#12 Luxury Hotel in Hanoi
#21 Spa Hotel in Hanoi
#26 Business Hotel in Hanoi
#44 Romantic Hotel in Hanoi
#46 Family Hotel in Hanoi
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