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Melia Hanoi

#78 of 549 Hotels in Hanoi
Certificate of Excellence
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Melia Hanoi
Melia Hanoi
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1,318 Reviews from our TripAdvisor Community

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Showing 963: English reviews
Colombo, Sri Lanka
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I visited last September one of the Conference. very nice place and Trustworthy. The staff is very friendly. Friendly, industrious and courteous. Cleaning consists of modern equipped rooms. The air is. The machines are installed and sanitary hot water. Presented in many foods. Delicious. Health care. Fruit and fruit juice, grains of rice and other grains from prepared food and... More 

Helpful?
Thank fhanifdeen
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed in storm weather. Good location. More Light and sunsise than Movenpick nearby. Large bedroom. Staff not friendly (maybe a lot of customer and lack of HR). In general, value for money you spend. Suitable for business trip. Just need improvement on SMILE for the staff

Helpful?
1 Thank Le P
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Le P, Thank you very much for choosing us as your recent stay in Hanoi and for your comments about our hotel facilities and services. I am very sorry to read that we have not covered your expectations. Your opinion is very important for us and you have our commitment that all of your comments will be used to... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The design of the room is modern cosy and quiet. Everything was clean. Beds were very comfortable. I was able to have very regenerating night. The food was also fantastic! The service was also very good. All the employees can speak English. Feel very fast comfortable and at ease. The room rate is very good for this quality. Highly recommanded

Helpful?
1 Thank Francois S
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Francois S, It is very nice to read your kind comments about Melia Hanoi Hotel. We are delighted to know that you had a pleasant stay with us and enjoyed our hotel facilities and services. Guest's satisfaction is our ultimate commitment and to have archived this goal is a great motivation for the whole Team. Once again, our most... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel in Hanoi is both very stylish and a comfortable place to stay. The staff is very service minded and the rooms are good. There is also some nice eating and cafe areas inside, and the atmosphere is friendly and open. I would recommend this hotel for your stay in Hanoi.

Helpful?
1 Thank Stian H
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Stian H, Thank you very much for taking your time to share your experiences regarding your recent stay. It is a great pleasure to read your kind post. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a nice stay with us; to have... More 

London
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Impressive reception area and small bar. Restaurant good and buffet breakfast excellent. Rooms OK for a few nights and the massive bed was amazing. Location good for sightseeing and restaurants near the lake. Pool is adequate for swimming but water a bit chilly!

Helpful?
Thank Lainyturn
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Lainyturn, Thank you very much for choosing us as your recent stay in Hanoi and for your comments about our hotel facilities and services. Regarding your comment about the chilly water in swimming pool, this is an outdoor swimming pool and there is no water heating system. Therefore, I would like to suggest you to use the sauna service... More 

Brussels, Belgium
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The entrance is extremely welcoming with very attending staff and a wonderful scent surrounding you as you check in. The entire staff during our 4 night stay were all beyond friendly and cheerful always available to help and/or wishing you some greetings depending on the time of the day. Though, the rooms are rather used, the carpet is not at... More 

Helpful?
1 Thank BooBear1313
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear BooBear1313, Thank you very much for choosing us as your recent stay in Hanoi and for your comments about our hotel facilities and services. I am very sorry to know that we were not able to make a greater impression during your stay. I have shared your comments regarding the turn down service and the carpet in room with... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for business, not out of choice. Was the preferred hotel for the conference I was a participant in. Was offered a promotional room upgrade. My room was amazing start - finish. Customer service was of a high standard throughout the hotel, all were very friendly and helpful. The hotel is in close proximity to many good restaurants, the... More 

Helpful?
Thank Rob B
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Rob B, Thank you for choosing Melia Hotel for your recent stay in Hanoi, as well as for taking the time to post your opinion on Tripadvisor. It is always a pleasure to receive such positive feedback. I will share your comments with our Team, who I am sure will be encouraged by your remarks. Our goal is always... More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Pay more attention to room amenities such as changing bath soap, replenish stationery for the business traveler ! Overall experience is good though need improvements in certain areas as mentioned here.

Review collected in partnership with Meliá Hotels International

Helpful?
1 Thank ronaldl275
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear ronaldl275, It was a great pleasure to have you with us and I would like to thank you for taking the time to share your experiences following your recent stay. Regarding your comment about room amenities, it has been forwarded to our Executive Housekeeper. Your opinion is very important for us and you have our commitment that all of... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A really nice hotel. Located centrally to all locations in Hanoi. Service was excellent got an upgrade, breakfast was fantastic. Spa was fabulous as well. Value for money luxury hotel with all the amenities to make yin feel like home. Highly recommended.

Helpful?
1 Thank Jonathan A
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Jonathan A, On behalf of myself and all the staffs of Melia Hanoi, I would like to thank you for having chosen us for your stay in Hanoi, as well as for taking the time to post your comments on Tripadvisor. It is always a pleasure to receive such positive feedback. I will share your comments with our team,... More 

Pune, India
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

this hotel is business come luxury hotel with really all amenities on board with great service and food. located near city lake. fun, food, work at one place. near by all restaurants chain available for good food.

Helpful?
1 Thank ranjitsingh1609
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear ranjitsingh1609, Thank you very much for having chosen Melia Hanoi for your recent stay and for publishing such inspiring and motivating words on Tripadvisor, which will help us with our continuing effort to improve the services quality for our guests. We are proud to know that we were able to make your stay enjoyable and that our hospitality reached... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The luxurious Meliá Hanoi is located right in the city center of Hanoi, the diplomatic & financial district and close to the main tourist attractions: Quan Su Pagoda (100 m), Hanoi Grand Cathedral (500 m), the Hoan Kiem lake (500 m), the Opera House (500 m) and the Ho Chi Minh Mausoleum (1,5 km). The Hanoi Metropole Center and the International Center are located at 500 m distance, the Daeha Business Center is 3 km away. While in Hanoi, visit as well other nearby points of interest, such as: Han (28 km), the Perfume Pagoda (70 km), the ancient capital city Hoa Lu (100 km), Tam Do mountain resort (100 km) or the Halong Bay - one of the world's natural wonders and a UNESCO-designated World Heritage Site -. The hotel is well communicated by train (500 m) and airplane; the International Airport of Hanoi is 28 km away. ... more   less 

Additional Information about Melia Hanoi

Address: 44 Ly Thuong Kiet Street, Hanoi 001235, Vietnam
Location: Vietnam > Hanoi
Price Range: $92 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Hanoi 5*
Number of rooms: 306
Reservation Options:
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Also Known As:
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Hanoi Sol Melia
Melia Hotel Hanoi
Hotel Style:
#15 Luxury Hotel in Hanoi
#26 Business Hotel in Hanoi
#26 Spa Hotel in Hanoi
#44 Romantic Hotel in Hanoi
#46 Family Hotel in Hanoi
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