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44B Ly Thuong Kiet Street, Hanoi 001235 Vietnam
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Melia Hanoi
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#118 of 1,089 hotels in Hanoi
Location
Cleanliness
Service
Value
Travelers' Choice
Beautifully located in the heart of Vietnam’s capital, Meliá Hanoi welcomes all who are looking for splendid accommodation, first-class facilities, and warm service. Luxurious rooms and a wide array of facilities, from a state-of-the-art business center to an outdoor swimming pool, make the hotel a perfect choice for business or leisure. The Meliá Hanoi also offers diners a world of culinary delights to explore, from the international themed buffets of El Patio to the local flavors of El Oriental. Strategically located in Hanoi, the hotel stands a short distance from many key districts and major attractions such as the Hanoi Opera House, Old Quarter, Temple of Literature, and Ho Chi Minh Mausoleum. Celebrating the nation’s rich culture and traditions, including the natural wonder of Ha Long Bay, the hotel’s tour desk offers guests many ways to explore Vietnam.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Nightclub / DJ
Babysitting
Parking
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Facial treatments
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Safe
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
Vietnamese
Hotel links
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2,718Reviews29Q+A100Room tips
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Popular mentions
Shaun T wrote a review Aug 2020
Ho Chi Minh City, Vietnam927 contributions144 helpful votes
Had a quick trip over to Hanoi. Felt really sorry for the hotel as it was extremely quiet and only one or the restaurants open. The cleanliness and standards were at the highest level. And easy place to stay.
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Date of stay: August 2020Trip type: Traveled on business
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Response from Melia Hanoi, General Manager at Melia Hanoi
Responded 4 weeks ago
Dear tuldge, Greetings from Melia Hanoi! Thank you for staying with us and it's truly our pleasure to have such returning customer like you. We are glad tor learn that you enjoyed your stay and everything was up to your satisfaction. At Melia Hanoi, customer satisfaction is always our top priority and your comments have created a source of motivation for the entire team. Once again, our sincere thanks for the feedback. We look forward to welcoming you back to our hotel in the future. Warm regards, Doan Hong Ngoc Dung Director of Guest Experience
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QualityTime4us wrote a review May 2020
Leicester, United Kingdom347 contributions158 helpful votes
Hotel's Favorite
Received an efficient check in at the Melia and upgraded to a Premium Room which needless to say was very comfortable and well equipped with view over the city and in a good location for restaurants and attractions. Our guide from the airport recommended a local restaurant Quan An Ngon which was a ten minute walk away. Sort of a food court with kitchens all around. Suffice to say we ordered twice as much as needed but fabulous experience, food and value. Finished the evening with a cycle rickshaw back to the hotel, poor driver, we had him puffing! we enjoyed two nights at the hotel and our organised tours of Hanoi. Hoa Loa prison was just around the corner and very convenient. Due to Covid -19 we had to rearrange our itinerary which meant another night at the Melia, this time in a deluxe room which whilst comfortable looked out over the adjacent building site and 24 hour working for future reference but least of concerns!
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Date of stay: March 2020
Location
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Response from Hanoimelia, Director of Guest Experience at Melia Hanoi
Responded Jun 3, 2020
Dear QualityTime4us, Thank you for staying with us and reviewing our hotel on TripAdvisor. We are glad to learn that your stay was up to satisfaction and you had great time exploring the city despite of Covid-19 situation. At Melia Hanoi, we always strive to bring most comfortable moments to our guests and your kind words really creates a source of motivation team to continue the hard work everyday. Once again, our sincere gratitude for your comments and we look forward to welcoming you back to our hotel in the future with more perfect experience. Warm regards, Doan Hong Ngoc Dung Director of Guest Experience
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gotravelexplore10001 wrote a review Aug 2020
6 contributions1 helpful vote
Our stay at the Melia was good, but there is room for improvement. Pros: -The hotel is centrally located. -The room was nice and had city views. The pillow menu is a luxurious addition. -The breakfast buffet, which we had every day of our stay, was amazing. There is a large selection of food. -The hotel had pretty, festive decor during Christmas time. Cons: -They treat guests differently - rules apply to some guests but not others. After eating at the breakfast buffet, I noticed a “Grab n Go” station (right outside the door) with pastries and sandwiches. The female employee stopped me and said that it’s one or the other - the buffet or grab n go. Since I ate at the buffet, I can’t get anything from the station. That’s ok. However, right after, someone else walked out of the buffet and got stuff from the grab n go station. She didn’t stop him like she stopped me, but instead, helped him package it up! (She definitely saw him walk out of the buffet, since she greeted him.) -The pillow was too high for my mom’s neck and she was having trouble sleeping, so she went to the front desk and requested a thinner pillow. The front desk said that they would bring one up to our room, but they never did. We asked again the next day and they brought one up that time.
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Date of stay: December 2019
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Response from Melia Hanoi, General Manager at Melia Hanoi
Responded 4 weeks ago
Dear gotravelexplore10001, Greetings from Melia Hanoi! It was our pleasure to be your accommodation while visiting the capital of Vietnam and we hope that you had great time exploring the city. We are glad to learn that the room and breakfast was up to your satisfaction. Regarding the "Grab and Go" and pillow issues, rest assured that your feedback has been shared among our board of management for review. At Melia Hanoi, guest satisfaction is always our top priority and we are truly grateful for your comments so that we can base on to improve our service day by day. Should you have any further comments or simply some suggestions that could have made your stay more comfortable, please do not hesitate to contact myself directly by gex.meliahanoi@meliahanoi.com.vn. We look forward to welcoming you back to our hotel with better experience. Warm regards, Doan Hong Ngoc Dung Director of Guest Experience
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Gmglcfc wrote a review Apr 2020
Kirby Muxloe, United Kingdom258 contributions50 helpful votes
Originally staying for three nights either side of a trip to Ha Long Bay but ended up as a straight three day stay as Ha Long was cancelled due to coronavirus quarantine. Modern high rise and centrally located with most attractions within walking distance. Obviously visited by world dignitaries by the photo’s in the lobby. Breakfast buffet was good. Couldn’t really fault the hotel but found three nights in Hanoi was more than enough - bit too busy and smoggy for me!
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from Hanoimelia, Director of Guest Experience at Melia Hanoi
Responded Jun 2, 2020
Dear Gmglcfc, Greetings from Melia hanoi! Thank you very much for staying with us! We are glad to learn that your experience at Melia Hanoi was good. At Melia Hanoi, we always put our guests’ satisfaction at the center of our continuous improvement program, considering this as our major measurement for all services. Your comments have been shared among our board of management. Once again, our sincere thanks for your positive. We look forward to welcoming you back to our hotel in the future with more perfect experience. Warm regards, Doan Hong Ngoc Dung Director of Guest Experience
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stevoCardiff wrote a review Apr 2020
Cardiff, United Kingdom289 contributions147 helpful votes
we stayed there just as Virus was increasing so not many tourists there Nice hotel, good breakfasts, also ate dinner there , also really good. Romm was upgraded on arrival and had separate bedroom , lovely views aswell. Staff were mostly friendly . Good location to explore sights, most of which were closed at this time. We had our temperature checked every time we returned from walk, which was good
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Date of stay: March 2020
Rooms
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Response from Hanoimelia, Director of Guest Experience at Melia Hanoi
Responded Jun 2, 2020
Dear stevoCardiff, Greetings from Melia Hanoi! Thank you very much for taking your time to review us on Tripadvisor! It is our pleasure to know that you had a great stay with us and that you enjoyed our hotel facilities as well as the services. As guest satisfaction is our ultimate goal, we always strive to take care of every details and provide a wonderful experience to all of our guests, and positive feedback like yours truly motivates us to continue our hard work every day. Thank you once again and we look forward to welcoming you back in the near future. Warm regards, Doan Hong Ngoc Dung Director of Guest Experience
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PRICE RANGE
$94 - $170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia hanoi hotel hanoi, sol melia hanoi, hanoi sol melia, melia hotel hanoi
LOCATION
VietnamHanoi
NUMBER OF ROOMS
306
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Frequently Asked Questions about Melia Hanoi
Which popular attractions are close to Melia Hanoi?
Nearby attractions include Collective Memory (0.3 miles), The Craft House Cathedral - Souvenir & Gift Shop (0.3 miles), and Cerender Ceramic Shop (0.2 miles).
What are some of the property amenities at Melia Hanoi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Melia Hanoi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Melia Hanoi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Melia Hanoi?
Yes, free parking is available to guests.
What are some restaurants close to Melia Hanoi?
Conveniently located restaurants include S'Patisserie, Vegan Banh mi, and Om Hanoi Yoga Studio & Vegetarian Café.
Are there opportunities to exercise at Melia Hanoi?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Melia Hanoi have an airport shuttle?
Yes, Melia Hanoi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Melia Hanoi located near the city center?
Yes, it is 0.6 miles away from the center of Hanoi.
Are any cleaning services offered at Melia Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Does Melia Hanoi offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.