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Hotel Nikko Hanoi

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#79 of 556 Hotels in Hanoi
Certificate of Excellence
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Hotel Nikko Hanoi
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584 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Loved looking out my hotel window! Nice view of the city. Intriguing to watch the scooters and cars practically go their own way in the streets; no accidents! I was fortunate to catch a glimpse of the lion dance from my window during the autumn festival. Close proximity to quaint restaurants to mix and mingle with the locals. Grocery store... More 

Helpful?
Thank Rosela P
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms Rosela P, Thank you very much for taking your precious time to give us a very detail feedback about your staying with us. We are happy to hear that you loved your stay with us, especially the location, the room and the friendly staffs. Along with that we sincerely regret to learn that the breakfast buffet did not... More 

Athens, Greece
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a perfect ending to our trip in Vietnam. A centrally located hotel, with quiet rooms and finally mostly Asian breakfast. As this hotel company is of Japanese interests, guests are spoiled with sushi as well as typical vietnamese dishes (as well as japanese toilet seats). There is an interesting choice of TV channels (the kids loved US Nickelodeon... More 

Helpful?
1 Thank Earth_Citizen
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms Earth_Citizen Thank you very much for taking your precious time to give us a very detail feedback about your staying with us. We’re delighted to hear that you have enjoyed the location as well as comforted of room. And also, the Asian food fits your taste especially Japanese and Vietnamese delicacies. We will surely pass on your generous... More 

Hanoi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel, located in city center so very convenient if you want to go sightseeing or go to Old town. Cozy atmosphere, room has all the commodities you need from toothbrush to even free fresh fruits serving. Really love it <3

Review collected in partnership with this hotel

Helpful?
1 Thank tunguyen307
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear tunguyen307, We very much appreciate your time to share this positive review with us on TripAdvisor. We are delighted that you had an overall positive stay and enjoyed the location, the cozy atmosphere, especially the room with fully amenities at Hotel Nikko Hanoi. Rest assured that your comments will be passed on the entire team to encourage them to... More 

Tokyo, Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The room is clean and comfortable. Access to the internet is good and smooth.I can use hot water as much as I want. Toilet is equipped with TOTO washlet. The food is nice. The staffs are kind and polite. Nobody cannot use Elavator without room card keys.

Review collected in partnership with this hotel

Helpful?
1 Thank 505bogeyman
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear 505bogeyman, We would like to thank you for choosing a stay in Hotel Nikko Hanoi and your nice comment as well. We are happy to hear, that you enjoyed your stay with us, especially our style, the rooms, the services … Looking forward to your soon return visit. Best regards, More 

Hanoi, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 22, 2016 via mobile

Ground floor bar at Hotel Nikko Hanoi is nice and cosy for a few select drinks, which might be ordered with some food. The service is attentive&fast&efficient. Recommendable for those who like to explore new enjoyable spots in Hanoi. They also have special promotions from time to time.

Helpful?
3 Thank ayhanakif2008
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear ayhanakif2008, Thank you for your feedback regarding your recent visit our Portrait Bar in Hotel Nikko Hanoi. We are happy to hear that you enjoyed our Services as well as Drink and would be glad to have you and your friends with us soon again in near furture! Best regards, More 

Athens
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed August 19, 2016

We stayed for 3 nights at Nikko Hotel as part of my exploration trip to Vietnam. The hotel is located at the centre of Hanoi but you have to take a taxi to visit the old town. The breakfast was rich and the dinner buffet had variety of food and cuisines. The only problem was that one day we left... More 

Helpful?
1 Thank ady21
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear Mr. ady21, Thank you very much for choosing Hotel Nikko Hanoi for your recent stay in Vietnam. We are happy to hear that you enjoyed our Services and the buffet breakfast which most of our guest are preferred. We sincerely regret to hear about the problem with the Do not disturb light in your room. And 16th floor is... More 

Kyoto, Japan
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 4, 2016

I am satisfied with the hotel that provides better service than other hotels I've ever stayed in Hanoi. The prices are not too high and services can be like hotels in Japan. Since it is located in the center of the city, it is convenient to go around. I used the hotel for research trip, and will certainly recommend others,... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Kengo S
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear 308kgs Thank you very much for taking the time to share such a wonderful feedback with us and with the TripAdvisor travelers. It is our pleasure to learn that you have enjoyed your stay. It is also pleasing to know that you found the hotel location is perfect to discover the city and our hotel was one of your... More 

Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 3, 2016 via mobile

I displayed the 'do not disturb' sign over my room door. So if you happened to walk pass my room door at the corridor, a red light is lit-up indicating to housekeeping staff not to do any sort of cleaning. So I went down to hotel lobby for 15 minutes to pick up something and when I came up to... More 

Helpful?
Thank Leng N
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear Ms. Leng N, Thank you so much for taking the time to share your comment on the recent visit to Hotel Nikko Hanoi. We are very sorry to hear of the incident you have been through, please, allow us to express our sincerest apologies. At Nikko Hanoi, we take pride in ensuring our guests satisfaction, therefore, we have carried... More 

Biella
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2016

first trip in Vietnam for me and unfortunately only one night to spend in Hanoi. The room, although being a standard one (deluxe), was spacious as well as the bathroom. Breakfast rich and varied. Extremely gracious and attentive staff. I will surely stay again in the future

Review collected in partnership with this hotel

Helpful?
1 Thank paolofD5550BE
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear paolofD5550BE, Thank you very much for taking the time to share your experience on TripAdvisor following the recent visit to Hotel Nikko Hanoi. It is with our pleasure to learn that our location, our room with stunning bathroom, our breakfast, especially our service have been up to your expectation. Our team has been so happy to learn that their... More 

Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 27, 2016

Room price is proper. And service is good .but only breakfast menu no more serveral .if can add more menu for breakfast .I think is more perfect such more Japanese food or chiness food or some menu Thaifood .thank you

Review collected in partnership with this hotel

Helpful?
1 Thank surasang2000
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear surasang2000, Thank you for taking the time to share with us your latest experience at Hotel Nikko Hanoi. It is with our great pleasure to learn that our room with comfortable bed, our facilities, especially our service have been up to your expectation. We however regret to hear about the unfortunate experiences regarding the Breakfast quality, please allow us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in downtown Hanoi, Hotel Nikko Hanoi is close to prominent office locations, historic sites and popular shopping areas. Set amongst parks and lakes the hotel is a quiet retreat of serenity and comfort from the city’s vibrant streets.From the moment you are welcomed into the Hotel’s spacious Lobby, you will be surrounded by Vietnamese charm and traditional Japanese hospitality.The hotel features 257 generously sized and beautifully decorated guest rooms and suites with Hanoi City or Thong Nhat Park views.Whether your travel plans include meetings, conventions or leisure, the hotel can accommodate you in style and comfort - while offering a variety of amenities to make your stay a most rewarding one. ... more   less 

Additional Information about Hotel Nikko Hanoi

Address: 84 Tran Nhan Tong Street | Hai Ba Trung District, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $94 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Nikko Hanoi 4.5*
Number of rooms: 257
Reservation Options:
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Hotel Style:
#22 Luxury Hotel in Hanoi
#29 Spa Hotel in Hanoi
#48 Business Hotel in Hanoi
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