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Hotel Nikko Hanoi

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#93 of 552 Hotels in Hanoi
Certificate of Excellence
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Hotel Nikko Hanoi
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566 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Hanoi, Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Ground floor bar at Hotel Nikko Hanoi is nice and cosy for a few select drinks, which might be ordered with some food. The service is attentive&fast&efficient. Recommendable for those who like to explore new enjoyable spots in Hanoi. They also have special promotions from time to time.

Helpful?
3 Thank ayhanakif2008
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear ayhanakif2008, Thank you for your feedback regarding your recent visit our Portrait Bar in Hotel Nikko Hanoi. We are happy to hear that you enjoyed our Services as well as Drink and would be glad to have you and your friends with us soon again in near furture! Best regards, More 

Athens
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for 3 nights at Nikko Hotel as part of my exploration trip to Vietnam. The hotel is located at the centre of Hanoi but you have to take a taxi to visit the old town. The breakfast was rich and the dinner buffet had variety of food and cuisines. The only problem was that one day we left... More 

Helpful?
1 Thank ady21
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear Mr. ady21, Thank you very much for choosing Hotel Nikko Hanoi for your recent stay in Vietnam. We are happy to hear that you enjoyed our Services and the buffet breakfast which most of our guest are preferred. We sincerely regret to hear about the problem with the Do not disturb light in your room. And 16th floor is... More 

Kyoto, Japan
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am satisfied with the hotel that provides better service than other hotels I've ever stayed in Hanoi. The prices are not too high and services can be like hotels in Japan. Since it is located in the center of the city, it is convenient to go around. I used the hotel for research trip, and will certainly recommend others,... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Kengo S
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear 308kgs Thank you very much for taking the time to share such a wonderful feedback with us and with the TripAdvisor travelers. It is our pleasure to learn that you have enjoyed your stay. It is also pleasing to know that you found the hotel location is perfect to discover the city and our hotel was one of your... More 

Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I displayed the 'do not disturb' sign over my room door. So if you happened to walk pass my room door at the corridor, a red light is lit-up indicating to housekeeping staff not to do any sort of cleaning. So I went down to hotel lobby for 15 minutes to pick up something and when I came up to... More 

Helpful?
Thank Leng N
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear Ms. Leng N, Thank you so much for taking the time to share your comment on the recent visit to Hotel Nikko Hanoi. We are very sorry to hear of the incident you have been through, please, allow us to express our sincerest apologies. At Nikko Hanoi, we take pride in ensuring our guests satisfaction, therefore, we have carried... More 

Biella
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

first trip in Vietnam for me and unfortunately only one night to spend in Hanoi. The room, although being a standard one (deluxe), was spacious as well as the bathroom. Breakfast rich and varied. Extremely gracious and attentive staff. I will surely stay again in the future

Review collected in partnership with this hotel

Helpful?
1 Thank paolofD5550BE
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear paolofD5550BE, Thank you very much for taking the time to share your experience on TripAdvisor following the recent visit to Hotel Nikko Hanoi. It is with our pleasure to learn that our location, our room with stunning bathroom, our breakfast, especially our service have been up to your expectation. Our team has been so happy to learn that their... More 

Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Room price is proper. And service is good .but only breakfast menu no more serveral .if can add more menu for breakfast .I think is more perfect such more Japanese food or chiness food or some menu Thaifood .thank you

Review collected in partnership with this hotel

Helpful?
1 Thank surasang2000
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear surasang2000, Thank you for taking the time to share with us your latest experience at Hotel Nikko Hanoi. It is with our great pleasure to learn that our room with comfortable bed, our facilities, especially our service have been up to your expectation. We however regret to hear about the unfortunate experiences regarding the Breakfast quality, please allow us... More 

Kuala Lumpur, Malaysia
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Location is not so close to the old town of Hanoi. View from the room is not facing the lake. The building seem old but well maintained. Food selection in the breakfast buffet is not that many as compared to Hotel Nikko Saigon. After all, the room is clean and the staffs are friendly and helpful.

Helpful?
1 Thank Vincy_TYY
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear Vincy_TYY, Thank you so much for your comments regarding the recent visit to Hotel Nikko Hanoi. We are delighted to learn that you have enjoyed our stunning room and the services we provided. On the other hand, I am sorry for the inconvenience caused you by the location of our hotel. Our Bellmen are more than happy to help... More 

Stavanger, Norway
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 18, 2016

The hotel and the rooms were lovely and the staff service overall excellent. I stayed at executive room in high floor with park view. I got a massage voucher and welcome drink for this booking. The room also has a cup of flower on the table, Japanese yukata and a sweet candy when I came back in night. The room... More 

Helpful?
2 Thank StreyMC
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear StreyMC, Thank you so much for your comments on TripAdvisor. We are delighted to hear that you have enjoyed many aspects of your stay with us from the room with stunning view, the massage, the room, to the service provided. Our team is always dedicated to provide the superior level of service for our guests, and we will not... More 

Doha, Qatar
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 18, 2016

Fabulous time at this most elegant professionally hotel. Staff went out of their way to make our stay enjoyable. Accommodation, restaurants both were all of such a high standard. Location of the hotel is good: close to the local neighboour that you can walk and learn more about the local style. If you want to go shopping, it just take... More 

Helpful?
2 Thank AdelaLetang
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear AdelaLetang, Thank you so much for your feedback on TripAdvisor. We are delighted to learn that you have had a thorough positive experience with us. Your lovely comments on our location, our room and facilities, our restaurant, especially our service definitely are great source of encouragement for all the staffs to uphold the commitment to deliver the best experience... More 

Insjon, Sweden
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2016

The hotel is around 15 minitues walking to the Old Quater - downtown of the city. The rooms are very clean and big with view face to the street and a park nearby. The staff is friendly and helpful. They really care about you and support you whereever they can. The breakfast in the hotel is excellent. various of choices... More 

Helpful?
1 Thank GaynellWanland
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Mrs. GaynellWanland, Thank you very much for taking your precious time to give us a feedback about your staying with us. We are please to known that our service meeting your expectation. We will surely pass on your generous words of recognition to our team who will be very inspired to keep on providing friendly and helpful services to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in downtown Hanoi, Hotel Nikko Hanoi is close to prominent office locations, historic sites and popular shopping areas. Set amongst parks and lakes the hotel is a quiet retreat of serenity and comfort from the city’s vibrant streets.From the moment you are welcomed into the Hotel’s spacious Lobby, you will be surrounded by Vietnamese charm and traditional Japanese hospitality.The hotel features 257 generously sized and beautifully decorated guest rooms and suites with Hanoi City or Thong Nhat Park views.Whether your travel plans include meetings, conventions or leisure, the hotel can accommodate you in style and comfort - while offering a variety of amenities to make your stay a most rewarding one. ... more   less 

Additional Information about Hotel Nikko Hanoi

Address: 84 Tran Nhan Tong Street | Hai Ba Trung District, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $90 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Nikko Hanoi 4.5*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Orange Marketing Services, Japan Co., Ltd., Agoda, Hotels.com, Expedia, Travelocity, Priceline, Booking.com, HotelTravel.com and Asiatravel.com Holdings so you can book your Hotel Nikko Hanoi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#24 Luxury Hotel in Hanoi
#34 Spa Hotel in Hanoi
#49 Business Hotel in Hanoi
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