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Hotel Nikko Hanoi

Expedia.com$91*
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#85 of 580 Hotels in Hanoi
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Hotel Nikko Hanoi
Hotel Nikko Hanoi
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704 Reviews from our TripAdvisor Community

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Showing 278: English reviews
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Reviewed 5 days ago NEW

Please ban smoking all day in the canteen! Expect that point, everything was excellent. The room was kept clean each day, bath room is clean and relaxing, efficient staff service, good taste breakfast. Everything was just fine. So, please cope with the international trend of smoke prohibition/segregation.

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Helpful?
Thank lastprelude
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review Dear Mr/Ms. Lastprelude, Thank you very much for choosing Hotel Nikko Hanoi for your recent stay in Vietnam. We are happy to hear that you loved your stay with us, especially the room, the breakfast and our services. At Hotel Nikko Hanoi we endeavor to provide the...

Reviewed 6 days ago NEWvia mobile

The hotel is a little dated, but offers all of the amenities. Location is normal. There is a railway track nearby and you can take many nice photos. Since the hotel's neighborhood is a common people's town, you may feel that it is a little noisy and/or inconvenient to walk around. The hotel staff was helpful and enjoyed the gym,...

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Helpful?
Thank Dylan L
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms. Dylan L, Thank you very much for choosing Hotel Nikko Hanoi for your recent stay in Vietnam. We are happy to hear that you loved your stay with us, especially the food, our services and the fitness center. At Hotel Nikko Hanoi we endeavor to provide the best experience for every guest and your comments is really important...

Madrid, Spain
Reviewed 1 week ago

It was a perfect days. Excelent food, incredible services and... a honey moon treatment very very good. I do not speak english very well but I suggest everyone taste this excellent hotel. Break fast was the best!

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Helpful?
Thank Alejandro de P
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms. Alejandro de P, Thank you very much for choosing Hotel Nikko Hanoi for your recent stay in Vietnam. We are happy to hear that you loved your stay with us, especially the food, our services and the honeymoon set up. At Hotel Nikko Hanoi we endeavor to provide the best experience for every guest and your comments is...

Reviewed 5 weeks ago via mobile

What a lovely hotel ! Good size and very clean room. Prices are not too high (we had good promotion price) and services can be like hotel in Japan. Staff is very service minded and extremely polite (as Japanese) . Well situated near the lake and shopping precinct with great views over street below. Taxi 's available 24/7 and it...

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Helpful?
Thank Micheal S
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms. Micheal S, Thank you very much for choosing Hotel Nikko Hanoi for your recent stay in Vietnam. We are happy to hear that you loved your stay with us, especially our style, our staff, our rooms and our services. At Hotel Nikko Hanoi we endeavor to provide the best experience for every guest and your comments is really...

Reviewed April 15, 2017 via mobile

It was my second stay at this hotel and came out as satisfied guest like my earlier experience. Food choices for breakfast were extensive and interesting. It was delish, both Vietnamese Pho and Japanese style breakfast. We were quite impressed with a staff name Ms. Tathy when she tried to care us even the breakfast was very crowded. I really...

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Helpful?
Thank Leland P
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/ Ms. Leland P, Thank you for your stay with us at Hotel Nikko Hanoi. We are pleased to note that you appreciated the room and the food, especially the breakfast of our hotel. We will surely pass on your generous words of recognition to our colleagues who will be very inspired to keep on providing high standard of...

Reviewed April 14, 2017 via mobile

The staff are friendly, especial the service is great and very professional. Peaceful beautiful location nearly the lake which is well needed after being in the busy center of Hanoi. The room, although being a standard one (deluxe), is spacious as well as the bathroom. This hotel is near downtown. They showed me a lot of hot spots to visit....

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Helpful?
Thank Guadalupe G
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms. Guadalupe G, Thank you for choosing Hotel Nikko Hanoi in your recent trip to Vietnam. We are so glad that you enjoyed your stay with us, especially about our staff, our room and location. We will transfer your encouraging comments to our colleagues. Definitely, this will motivate us a lot and help us to keep improving our quality...

Reviewed April 10, 2017 via mobile

The hotel seems to surpass 3 stars and should be 4 stars but seems to be a bit too dim along the hall way and room for comfort. The service is good I admit. What left a strong impression is its strong Japanese influenced breakfast spread , soba , Katsu curry ???. My sleep was not uncomfortable for reasons I...

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Helpful?
Thank Tonyeyu
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms. Tonyeyu, Thank you for your stay with us at Hotel Nikko Hanoi. We will forward your detailed feedback to our colleagues in related departments. Your comments will help us to improve the quality of our services so that we can offer better experiences to the guests. We hope to have one more chance to welcome you back to...

Tokyo, Japan
Reviewed April 8, 2017

We stayed three days. As some other Japanese says here, it is like Japanese style hospitality. It was not same as Nikko hotel in Japan but it is enough as standard. We could enjoyed and relaxed. It is a quite far from centre of city which is located in front of amusment place. You can easily use Taxi to centre...

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Helpful?
Thank skyflowerhotsnow
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms skyflowerhotsnow, Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Hotel Nikko Hanoi. We’re delighted to hear that you have enjoyed your stay at our Hotel especially the breakfast, massage, Vietnamese food as well as our Japanese Traditional style,which is preferred by many of our guests. We will...

Birmingham, United Kingdom
Reviewed March 30, 2017

This is truly a great hotel. Well done to all public facing staff. Yes 5* for their: friendly staff, excellent food, customer engagement, cleanliness, room spaciousness and services available. For the more epicurean and discerning customer they may pick some fault that they may not tolerate or expect with 5* hotels in say: London, Paris or Vienna. Certainly in terms...

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Helpful?
Thank richardhenry58
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear richardhenry58, Thank you for taking your time to share your feedback regarding your experience at the Hotel Nikko Hanoi. It is most encouraging to learn that overall you enjoyed your stay with us and we are delighted to receive your positive remarks on many aspects. Furthermore, we very much appreciate your constructive comments about our facilities. May I assure...

San Francisco, California
Reviewed March 24, 2017

everything is highest quality at this hotel. the staff is very friendly. the breakfast is excellent; the room details are very fine including the high technology toilets; the location is not ideal as is a twenty minute walk to the center but this does not detract from the fineness of the hotel itself. thank you for such a fine stay

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Thank glenn h
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms glenn h, Thank you very much for taking your precious time to give us a very detail feedback about your staying with us recently. We’re very delighted to hear that you have enjoyed our breakfast as well as comforted with the high technology of the toilet in the room, and especially our associates' service. We will surely pass...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in downtown Hanoi, Hotel Nikko Hanoi is close to prominent office locations, historic sites and popular shopping areas. Set amongst parks and lakes the hotel is a quiet retreat of serenity and comfort from the city’s vibrant streets.From the moment you are welcomed into the Hotel’s spacious Lobby, you will be surrounded by Vietnamese charm and traditional Japanese hospitality.The hotel features 257 generously sized and beautifully decorated guest rooms and suites with Hanoi City or Thong Nhat Park views.Whether your travel plans include meetings, conventions or leisure, the hotel can accommodate you in style and comfort - while offering a variety of amenities to make your stay a most rewarding one. ... more   less 

Additional Information about Hotel Nikko Hanoi

Address: 84 Tran Nhan Tong Street | Hai Ba Trung District, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $95 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Nikko Hanoi 4.5*
Number of rooms: 257
Reservation Options:
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Hotel Style:
#24 Luxury Hotel in Hanoi
#33 Spa Hotel in Hanoi
#48 Business Hotel in Hanoi
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Nikko Hanoi staff and other travelers.
8 questions
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Questions? Get answers from Hotel Nikko Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Executive room is best but it depends on your budget.”
skyflowerhotsnow, Apr 8, 2017 | Read review
“Be prepared for noisey traffic and pack your ear plugs”
richardhenry58, Mar 30, 2017 | Read review
“Look in the old quarter. Better value and better location”
Catharmonic, Mar 24, 2017 | Read review
“main street view”
denny222, Mar 21, 2017 | Read review
“All rooms above 10/F are nice”
ELANHK, Feb 12, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$91* /night
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Travelocity$91
Asia Travel$91
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*Disclaimer
Prices are for 1 room, 2 adults
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