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Hotel Du Parc Hanoi

Traveler (511)
360
Panoramas (35)
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About
Location
Cleanliness
Service
Value
Conveniently located in downtown Hanoi, Hotel Nikko Hanoi is close to prominent office locations, historic sites and popular shopping areas. Set amongst parks and lakes the hotel is a quiet retreat of serenity and comfort from the city’s vibrant streets.From the moment you are welcomed into the Hotel’s spacious Lobby, you will be surrounded by Vietnamese charm and traditional Japanese hospitality.The hotel features 257 generously sized and beautifully decorated guest rooms and suites with Hanoi City or Thong Nhat Park views.Whether your travel plans include meetings, conventions or leisure, the hotel can accommodate you in style and comfort - while offering a variety of amenities to make your stay a most rewarding one.
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Property amenities
Pool
Room Service
Fitness Center with Gym / Workout Room
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair access
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Park View
Great View
HOTEL CLASS
Reviews & more
950Reviews
826Photos
11Q+A
38Room tips
Traveler rating
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Popular mentions
I have stayed at Nikko Hotel many times in the past and every stay was an extremely pleasant experience. The hotel is next to one of the many lakes of Hanoi, and it takes only 20 minutes to walk to Hoan Kiem lake, the "Heart of Hanoi". The rooms are spacious and the food at the
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+6
I was not impressed at all with Nikki hotel at Hanoi. Very mediocre decoration in the rooms. Rooms spacious but very cold. I asked for setting my ac to warm but nobody did anything. I was really cold. Very expensive for what it provides. Still I am expecting my deposit money.
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Response from Nikko H, Guest Relations Manager at Hotel Du Parc Hanoi
Responded 3 weeks ago
Dear Mr/Ms. Manolisk325, Thank you very much for taking your precious time to give us a very detail feedback about your staying with us. We are very sorry to hear of the incident you have been through. Please allow us to express our sincerest apologies that our hotel did not meet your expectation. We always strive to provide the best service to our valuable guests hoping they will find it is worth the value. Once again, thank you for letting us know your comment and we will definitely review with the team to continue our improvement. We sincerely hope we will have the opportunity to welcome you back in the future when we will strive to make your stay more seamless and enjoyable. Best regards,
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Staff is friendly and effective. Hotel is however old without any kind of charm. Curtains are yellow because they’re old. No iron board and when they bring it to you it standing up thank to some scotch laid around it. Far from the center need a taxi or a grab. VERY noisy. Asked
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Response from Nikko H, Guest Relations Manager at Hotel Du Parc Hanoi
Responded Dec 2, 2018
Dear Mr/Ms Dante_673, Thank you very much for taking your precious time to give us a very detail feedback about your staying with us. We’re delighted to hear that you have enjoyed our service as well as the breakfast. We will surely pass on your generous words of recognition to our team who will be very inspired to keep on providing high standard of services to all of our guests. We sincerely regret to learn about the some inconvenience that you had during your stay with us. Please accept our truly apologies for any discomfort caused. At Nikko Hanoi we endeavor to provide the best experience for every guest, since your comments is really important to us as a key of improvement. Once again we truly appreciate your comments and we look forward to other opportunity to better serve you soon.
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This is the worst hotel. Security men are very rude to female guests by stopping and demanding guest to provide room number without any explanation. You must feel like you are a crminal This experience answers why the hotel operation is a failure here
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Response from Nikko H, Guest Relations Manager at Hotel Du Parc Hanoi
Responded Nov 18, 2018
Dear Valued Guest, Thank you so much for taking the time to share your comment on the recent visit to Hotel Nikko Hanoi. We are very sorry to hear of the incident you have been through. Please allow us to express our sincerest apologies. At Nikko Hanoi, we take pride in ensuring our guests satisfaction. Therefore, we have carried out an investigation to find out how we fell short this time. We have been in touch with you to address the issue that occurred. Please contact us when your travel plans bring you back to Hanoi and we will ensure that your next experience is flawless. Again, our sincere apologies for failing to provide you with an impeccable visit. We certainly look forward to the opportunity in welcoming you back and serving you again in the refined ambiance and service excellence for which we are known and that you as our valued guest have come to expect from residing at our hotel. Best Regards,
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I spent two nights here and I have to say that the stay was a nice one. The hotel is clean and comfortable, There was some renovations going on during my stay but the low level noises were mainly hear if you are at the lobby
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Response from Nikko H, Guest Relations Manager at Hotel Du Parc Hanoi
Responded Nov 18, 2018
Dear Mr/Ms. Pharmaherb, Thank you for sharing your experience during your recent stay at Hotel Nikko Hanoi. We are proud to know that we were able to make your stay enjoyable and that our hospitality reached your expectations. Our principal aim is to give you our best service and make your stay unforgettable. It is positive feedback such as yours that encourage our staff to continue striving to exceed our guests’ expectations. Wishing you all the best and looking forward to your return to Hanoi. Warm regards,
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All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHotel Du Parc Hanoi
The Presidential Suite at the Hotel Nikko Hanoi
Professional photo exclusively commissioned by TripAdvisorHotel Du Parc Hanoi
The Park View Deluxe Room at the Hotel Nikko Hanoi
Professional photo exclusively commissioned by TripAdvisorHotel Du Parc Hanoi
The Park View Deluxe Room at the Hotel Nikko Hanoi
Professional photo exclusively commissioned by TripAdvisorHotel Du Parc Hanoi
The Executive Suite at the Hotel Nikko Hanoi
Professional photo exclusively commissioned by TripAdvisorHotel Du Parc Hanoi
The Executive Suite at the Hotel Nikko Hanoi
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Dear Mr/Ms pannee2016, Warmest Greeting from Hotel Nikko Hanoi, Thank you very much for your concern about our Hotel. In respond to your question, our Hotel is located just 5-10 minutes walking from the main market which is called Hom Market on Pho Hue street. In addition,to go the other places such as tourist spots Hoan Kiem lake and the old quarter, it takes about 15-25 mins walking or 5-10 mins by taxi. Should you need any further request or assistance, please do not hesitate to contact us. We are looking forward to welcoming you soon. Best Regards,
0 votes
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We experienced problem to get a smoking room. I think that they adapt according to the daily demand.
1 vote
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omo-chan様 この度はお問い合わせを戴きまして、誠にありがとうございます。 お車の手配は可能でございます。 空港からホテルまで、1,386,000ドン(約65USドル)となります。 ご予約が必要な場合はお手数ですが、フライト情報、ご利用される方のフルネーム、ハノイ市内でしようできる携帯電話番号を合わせて下記までお知らせくださいませ。
0 votes
お問い合わせありがとうございます。 大変恐縮ながら、ホテルの送迎バスはご用意がございません。 空港からホテルまでは、タクシーまたは、ホテル手配のプライベート車がございます。 人数・お荷物状況により、車種・料金が異なりますので、プライベート車のご予約をご希望の場合は、お手数ですが ホテルWEBサイトよりお問い合わせくださいませ。 何卒よろしくお願い申し上げます。 ゲストリレーションズ
0 votes
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綾子 佐 様 ホテルニッコーハノイでございます。 チェックアウト後のお荷物はベルストアにてお預かりをさせて頂きます。ご利用の際に、`キープ`とスタッフにお申し付け下さいませ。 レイトチェックアウトにつきましては、お客様のご予約内容により異なりますので、お手数ですがホテルウェブサイトより直接ホテルへご連絡頂けます様お願い申し上げます。 ゲストリレーションズ
0 votes
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123
"higher floor, good for city view"
"To me every room appeared good!"
"Excellent for business traveller"
"Best service"
"The best views are at the higher floors"
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PRICE RANGE
$84 - $150 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Nikko Hanoi
LOCATION
VietnamHanoi
NUMBER OF ROOMS
257
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