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Hilton Hanoi Opera

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#91 of 556 Hotels in Hanoi
Certificate of Excellence
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Hilton Hanoi Opera
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1,739 Reviews from our TripAdvisor Community

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Showing 1,314: English reviews
Australia
Level Contributor
187 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is in a quiet yet handy location. We caught the Jetstar shuttle bus to the last stop (much cheaper than a taxi) and it was only a short walk from there (or taxis were available at the bus stop also). Most attractions are within walking distance and there are some nice eateries down the alleyway facing the hotel... More 

Helpful?
1 Thank NW28
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear NW28 Great feedback, thank you. I will pass on your feedback to Giang, much appreciated Kind regards Andrew More 

Kent
Level Contributor
82 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a one night business stay in this centrally located hotel. The hotel building is a grand design, with excellent service to match the atmosphere. Efficient check in and as a diamond member of the Hilton hhonors program, it was great to receive a complimentary upgrade to an executive room. The room was very large, with a separate bath... More 

Helpful?
1 Thank KentHonestTraveller
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear KentHonestTraveller Great review and recommendation, thank you. Please let me know when you are returning, I would like to say thank you. Kind regards Andrew More 

Guangzhou, China
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We came for a long weekend break and wanted a place with a pool large enough to swim in and within walking distance of good bars and restaurants. This place gives you that. 5 minutes walk to Hoan Kiem Lake, a little further to the Old Quarter - we walked it but there are taxis, motos and cycles all waiting... More 

Helpful?
1 Thank rothesayUK
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear rothesayUK Wonderful review and great information for future travelers to Hanoi, thank you Kind regards Andrew More 

Newton Abbot, United Kingdom
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Ideal location, within walking distance of a lot of interesting sights. Staff helpful and friendly. Hotel corridors tired, main reception spotless, bedrooms good. All you can eat breakfast superb. Signage would be advisable in Jacuzzi and other areas where marble steps and floor get slippery.

Helpful?
Thank johnwales1950
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear johnwales1950 Great review, thank you. I have arranged for signage around the Jacuzzi area to ensure all are safe. Kind regards Andrew More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed as a group at this hotel for two nights. We were welcomed warmly by all the staff and the lobby area is spacious and a nice area to meet up with people or just relax and have a drink while waiting. The high-quality breakfast buffet was everything you would expect from a Hilton. Overall a very pleasant stay... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Joga B
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear Joga B What a fantastic review, thank you. Kind regards Andrew More 

Melbourne, Australia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good hotel, definitely not 5 star, maybe at most 3.5-4 star at the most. Breakfast was outstanding, definitely 5 star, swimming pool was average. The location was a bit out from the main centre and hub, but overall nice hotel.

Helpful?
1 Thank Billi-Jo S
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear Billi-Jo S Thank you for your review. Great to read you enjoyed your breakfast Kind regards Andrew More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Super bad service 1st stay : room service nobody answer, when answered, cannot take order and said call me back. Hello! When I call room service means I'm hungry , why am I made to wait.? When check out, asked for credit card slip receipt. Stuff accused me of keeping it . I said no. Refused to go get it... More 

Helpful?
1 Thank Jason Y
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear Jason Y Thank you for your feedback and please accept my sincere apologies for the issues you had during your stay. I must say, I was a little disappointed that you felt we did nothing to compensate you or say sorry when in fact Gagan, Director of Operations, had apologised and compensated you within a few hours of your... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good hotel, with a nice reception area and good service. It also has a tour agent, which always comes handy. Location is very decent, but not excellent. Prices are over the top for Vietnam standards and the pool area lacks service. Rooms are spacious and comfortable, but not 5 star rooms by any stretch of the imagination.

Helpful?
1 Thank Alejandro B
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear Alejandro B Thank you for your review. I will discuss your comments, relating to the pool service, with the team. We have a dedicated pool service team that should be delivering great service at all times. Kind regards Andrew More 

Berkeley, California
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent our first 3 nights at the Hanoi Hilton. Would definitely recommend getting the Executive Lounge, where I had a great breakfast each morning, and a homemade Latte and Pho(Chicken Soup). Got upgraded to a 2 room suite, so had a huge amount of space. Staff were great here also! There is a large Gym and outdoor pool, and the... More 

Helpful?
Thank John A
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear John A Great review and some good information / advice for future travelers, thank you. Kind regards Andrew More 

Sydney, Australia
Level Contributor
90 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great hotel to commence our Vietnam adventure, this place is an absolute oasis amongst the hustle and bustle of the nations capital. We spend 3 days in Hanoi and the Hilton was perfect in location, service and comfort. Great pool area to cool off after long days/nights exploring this fascinating city. Highly Recommend.

Helpful?
Thank irve2016
Andrew N, General Manager at Hilton Hanoi Opera, responded to this review

Dear irve2016 Wonderful review, thank you. Also, thank you for choosing to stay with us for you short trip to Hanoi Kind regards Andrew More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Ba Mien
Ba Mien
Cuisines: Asian, Vietnamese, International
Hilton Hanoi Opera's Lobby Lounge
Hilton Hanoi Opera's Lobby Lounge
Cuisines: Asian, Vietnamese
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Centrally located in Hanoi's elegant French Quarter, the Hilton Hanoi Opera hotel is a short walk from the famous Old Quarter and the city's bustling business district. Recently awarded 'Best Business Hotel in Hanoi 2010' and voted 'Vietnam's Leading Hotel for five consecutive years at the prestigious World Travel Awards, the Hilton Hanoi Opera hotel is a landmark in the city. ... more   less 

Additional Information about Hilton Hanoi Opera

Address: 1 Le Thanh Tong St., | Hoan Kiem Dist.,, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $93 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Hanoi Opera 4.5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Hilton Hanoi Opera Hotel Hanoi
Hanoi Hilton
Hotel Style:
#28 Luxury Hotel in Hanoi
#33 Spa Hotel in Hanoi
#34 Business Hotel in Hanoi
#43 Family Hotel in Hanoi
#51 Romantic Hotel in Hanoi
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