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Diamond Westlake Suites

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#132 of 556 Hotels in Hanoi
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62 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

I booked here because my friends and I wanted a comfortable and quiet place where we could rest and adjust to the 14 hour time zone difference and we got exactly that. The only reason I didn't rate 5 stars is because there was no bar at the hotel. The restaurant serves beer and wine and the on-site mini mart... More 

Helpful?
Thank Nathan G
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 19, 2016 via mobile

I was staying in a three bedroom/two bathroom apartment where I felt home at once. Practical kitchen, classy traditional furniture and a nice view from the living room on lilly fields and the West Lake. Breakfast good, with western and asian options. Great professional spa and a big clean pool to have a relaxing swim. It's a little far out... More 

Helpful?
1 Thank Ursina H
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 31, 2016 via mobile

Sedona Suites has a great staff! They are very customer oriented and any request was dealt with very fast and accurate. They really are the heart of this accomodation. The appartments are nice and big and please select the one with a view on the pool. Restaurant has good food (especially the Japanese food) although l breakfast is more 4... More 

Helpful?
Thank michiel g
Cairns
Level Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 22, 2016 via mobile

We stayed at Sedona for 2 months (while looking for a house) and absolutely loved it. It is totally family friendly with excellent indoor and outdoor play areas, an awesome pool, very good gym, an excellent breakfast menu, mini mart. It's got tennis courts, a couple squash courts and a pool table. The service was 10/10 every day. Really, if... More 

Helpful?
Thank Paul1978
Brussels, Belgium
Level Contributor
76 reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed July 18, 2016

First of all, this hotel has a very friendly, helpful and smiling staff. They do their job, but always with the smile which is not always the case. I appreciated it a lot and said it a couple of times to the managment people. The staff is also flexible. For instance, we arrived at 10:55 on a Saturday morning and... More 

Helpful?
Thank berver65
Portland, Oregon
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 30, 2016

The resort, the service, the food were excellent! The value for all of this was outstanding. We wanted to stay for a month. The location and views and perfect. The quality of food and service was extraordinary. We will stay here again with our next trip.

Helpful?
Thank Paul W
KLHM_Sedona, General Manager at Diamond Westlake Suites, responded to this review

Dear Paul W, thank you for your feedback. We are certainly looking forward to your next visit! More 

Royston, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 29, 2016 via mobile

This is more of a medium term apartment rental place than a hotel. As a result the rooms are more like flats, and spacious. It is positioned on the shore of the west lake and the room we had overlooked the pool area and the lake. It is a great place to stay with the family a little away from... More 

Helpful?
Thank MarkGilligan1
KLHM_Sedona, General Manager at Diamond Westlake Suites, responded to this review

Dear MarkGilligan1, thank you for your review. We hope you had a restful time at our apartments, and had managed to explore the charming city of Hanoi. We look forward to your next visit soon. More 

Hong Kong, China
2 reviews
5 of 5 stars Reviewed June 6, 2016

we were there in EASTER! love the place and perfect for families with younger kids.The brunch was great too!! Its quiet yet happening as they had special activities for children during easter. LOVE TO COMEBACK AGAIN!!

Helpful?
Thank Arya2010
KLHM_Sedona, General Manager at Diamond Westlake Suites, responded to this review

Dear Arya2010, thank you for your review. Shall we book you a stay for next Easter? :) More 

Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 25, 2016

We were there in early April. There were very few people in the "hotel". It was actually more a serviced apartment/compound than a hotel. I was attracted by the playground from the travelers photos but in person, they were old and some were damaged. My kid still had fun though. =) There were food options within walking distance outside the... More 

Helpful?
Thank sswl747
KLHM_Sedona, General Manager at Diamond Westlake Suites, responded to this review

Dear sswl747, we apologise for the inconveniences caused during your stay and appreciate you highlighting the issues for our attention. Please be assured that continuous improvement is in place for the comfort of all our guests and we hope you will give us the opportunity to impress you again on your next visit to Hanoi. More 

London, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed April 20, 2016

We had a 2-bed apartment - felt like home. Great service. Fab breakfast. Gorgeous Pool. Quick and easy access to Town including free shuttle. Also lovely local restaurants short walk away. Quiet and away from crazy, noisy polluted city but still easy access

Helpful?
Thank JonMikeShine
KLHM_Sedona, General Manager at Diamond Westlake Suites, responded to this review

Dear JonMikeShine, thank you for your feedback. We hope to welcome you back 'home' on your next visit soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the exclusive Quang Ba area on the north-eastern fringe of Hanoi's scenic Ho Tay Lake, Sedona Suites Hanoi offers the best of both nature and modern living. A mere 15 minutes drive away from the city, the executive residence is easily accessible to banks, shops, entertainment areas and restaurants. ... more   less 

Additional Information about Diamond Westlake Suites

Address: 96 To Ngoc Van Street | Quang Ba, Tay Ho District, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $86 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Diamond Westlake Suites 4.5*
Number of rooms: 175
Reservation Options:
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Hotel Style:
#38 Luxury Hotel in Hanoi
#48 Spa Hotel in Hanoi
#63 Romantic Hotel in Hanoi
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