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Sofitel Plaza Hanoi

#90 of 549 Hotels in Hanoi
Certificate of Excellence
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Sofitel Plaza Hanoi
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1,435 Reviews from our TripAdvisor Community

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Showing 1,064: English reviews
Ho Chi Minh City, Vietnam
1 review
5 of 5 stars Reviewed yesterday NEW

Staffs are friendly, warmly, good foods, large view for ho tay, convenience for coming city down town. Easy access to hotel from airport, nice bathroom,. Need some Bluetooth speaker for entertainment,

Review collected in partnership with Accorhotels.com

Helpful?
Thank Ngoqb
Auckland, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visited Vietnam for 2-3 weeks in February this year, and after arriving in Hanoi, our first hotel for a few nights was at the Sofitel Plaza. We found this to be wonderful accommodation, our room was well appointed and reasonably spacious, the bed very comfortable, no problems with wifi and plenty of power points etc. The bathroom was very... More 

Helpful?
Thank L0uise66
Singapore, Singapore
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I like it's location, near Westlake & Truc Bach Lake. And though I would not recommend, I walked form the hotel to Dong Xuan Night Market & to Hoan Kiem Lake and back within 4 hours. Doable but tiring. The breakfast is ok, selection of local & international and some Japanese. Ranges from Pastries, to Bread Pudding, Pho (beef or... More 

Helpful?
Thank kcslchin
Australia
Level Contributor
1,107 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 1,109 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Comfortable two nights' stay although room was a little small. Relaxing bar; very good breakfast. Arranged limo transit from airport and provided good after-stay service in response to complaint regarding mistake at checkout. Best feature - fragrant "Notes of Lanvin" bathroom toiletries. I would return to this hotel for a future stay.

Helpful?
Thank Belgo96
SPHHanoi, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Belgo96, Bonjour, Thank you so much for taking your time to share your comments regarding the recent visit on Tripadvisor. I am delighted to learn that you have enjoyed many aspects of your stay with us from the location, the stunning view to the culinary taste. Despite a little hiccup during your check-out, I was grateful that the issue... More 

Bangkok, Thailand
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Sofitel Hanoi has a great location. Easy access from town area. It has a good line of breakfast, lots of coffee choices for me to choose from (French press, filter, espresso etc...) The Chinese restaurant was also nice. I stayed in a standard room, the room was clean and I had a bit of the bay view, which was refreshing... More 

Helpful?
1 Thank Noonjes
SPHHanoi, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Noonjes, Bonjour, Thank you so much for taking the time to share your experience regarding your recent visit to Sofitel Plaza Hanoi. It is with our pleasure to learn that you thoroughly enjoyed your stay with us and we are delighted to receive your positive remarks on our location, our breakfast, our room with stunning lake view. Rest assured... More 

Singapore, Singapore
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The location for this hotel actually not really good as it not in the town area. However, is just a walking distance to the river nearby. The room is very comfortable and there is a bathtub in the room as well. Hotel staff is friendly and the breakfast they serve is delicious. The only things are the restaurant for breakfast... More 

Helpful?
1 Thank Shin0613
SPHHanoi, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Shin0613, Bonjour, Thank you so much for taking the time to share your comments on tripadvisor. It is our pleasure to learn that you have enjoyed our room, our sky bar, our breakfast quality and variety, especially our service. Your kind words will be circulated among the team to encourage them to keep up their good work. On the... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Staff were rude and unprofessional at check in, I know what my last name is for the wifi.. No need to yell it out with my room number for everyone else to know! Asked for a room near elevator and got one at the end of the corridor. Room was dirty and basin was leaking.. Tried to call the operator,... More 

Helpful?
Thank eve t
SPHHanoi, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear eve t, Bonjour, Thank you for taking the time to share your comment on your recent visit to Sofitel Plaza Hanoi. At Sofitel, we always strive to provide superior service to every guest, therefore, when their expectations are not met, we have failed in our primary endeavor to ensure both you and future guests receive the service expected of... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is located perfectly. Within walking distance to lots of attractions in Hanoi. We bought a package deal and the value for money was excellent. Our room had the most beautiful view over the lake/city scape. The rooftop bar was a must for cocktails in the evening with magnificent sunsets. All staff were professional and friendly. The food was... More 

Helpful?
Thank Helen M
SPHHanoi, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Helen M, Bonjour, Thank you very much for taking the time to share your experience on Trip Advisor following the recent visit to Sofitel Plaza Hanoi. It is with our pleasure to learn that our location, our room with stunning view, our rooftop bar, especially our service have been up to your expectation. Our team has been so happy... More 

Hanoi, Vietnam
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, good location with amazing coffee and tea on the first floor. You can sometime enjoy and relax with beautiful piano and violin live performance. Cakes and tea make it very nice feeling This hotel is famous with Ming Restaurant, if you stay here, don't forget to try dim sum at Ming Restaurant on the second floor. The room... More 

Helpful?
1 Thank TIRAMESU
SPHHanoi, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear TIRAMESU, Bonjour, Thank you so much for your sharing your review with us. We are delighted to learn that you have enjoyed many aspects of your stay from our location, our lobby bar, our room to our signature Dim Sum at Ming restaurant. Your kind words will be circulated to the entire staff to encourage them to keep up... More 

Jakarta, Indonesia
Level Contributor
140 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Why? - great bed, guaranteed good night sleep - impeccable service, taking care of all your needs - superb breakfast, anything you could want is there, fresh and available, including imported croissants from France - best rooftop bar in Hanoi, great views over the lake, lovely champagne and able to go directly to your room after - probably anything you... More 

Helpful?
Thank Goetzed
SPHHanoi, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Goetzed, Bonjour, Thank you so much for sharing your comments regarding the recent visit to Sofitel Plaza Hanoi. We are very pleased to learn how much you enjoyed your stay with us and that you found the hotel facilities to be good, breakfast impeccable, rooftop bar with great view, and service attentive. Our team is always dedicated to provide... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
Food & drink at the hotel
Summit Lounge
Summit Lounge
Cuisines: Bar, European, Wine Bar
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Situated in between two lakes & the Red river, the 273 luxury rooms hotel is located within walking distance to all of the city cultural attractions & only 5 minutes away from the Old Quarter. Offering the comfort of Sofitel MyBed, the luxurious French bathroom amenity, complimentary WiFi, two fine dining restaurants, two chic bars, all-weather swimming pool & conference facilities up to 500 persons, Sofitel Plaza Hanoi has always been among the top choices for luxury hotels in Hanoi. ... more   less 

Additional Information about Sofitel Plaza Hanoi

Address: 1 Thanh Nien Road, Ba Dinh District | Ba Dinh District, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $93 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Plaza Hanoi 5*
Number of rooms: 273
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Hotels.com, Expedia, Hotwire, Agoda, Orbitz, HotelTravel.com, Travelocity, Odigeo, Priceline and Jetsetter so you can book your Sofitel Plaza Hanoi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Plaza Hanoi Hotel Hanoi
Accor Plaza Hanoi
Sofitel Hanoi
Hanoi Sofitel
Hotel Style:
#9 Business Hotel in Hanoi
#19 Luxury Hotel in Hanoi
#27 Family Hotel in Hanoi
#31 Spa Hotel in Hanoi
#39 Romantic Hotel in Hanoi
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