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Sofitel Legend Metropole Hanoi

Travelers' Choice award winner
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Sofitel Legend Metropole Hanoi
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6,212 Reviews from our TripAdvisor Community

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Showing 5,060: English reviews
Glasgow, United Kingdom
Reviewed April 11, 2014

We enjoyed our two night stay here.Very good historic hotel in a convenient position in Hanoi, easy to walk to the old town. We stayed on the club floor, well worth the extra for the service from the staff there, plus good breakfast, afternoon tea, and excellent evening canapés and cocktails. Large room,quiet as it is on a high floor....

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Helpful?
Thank llewellynroger
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear IIewellynroger, Thank you for taking the time to leave your positive review on Tripadvisor about your stay at the Sofitel Legend. It is indeed through the smallest details that we strive to provide a high quality of service to all our guests. I will share your comments with the team: I am sure that feedback like yours will serve...

Hong Kong
Reviewed April 10, 2014

Review collected in partnership with Sofitel.com
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Helpful?
Thank David L
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Shanghai, China
Reviewed April 10, 2014

Sometimes you can afford a nice good hotel. You chose it, pay for it and when you go there is not in line with expectations... well, that is not the case for Sofitel Legend Metropole. Just consistent top class accommodation and service. Hotel is a piece of Asia history you can enjoy, rooms outstanding, service top tier, breakfast a diverse...

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1Thank Justatraveler2014
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Justatraveler2014, Thank you for recommending Sofitel Legend Metropole Hanoi. I am delighted that your stay in Hanoi was an enjoyable one and you made the most of our central location to visit this genuinely fascinating and historically interesting Hanoi city. We look forward to welcoming you back… Best regards, Ha Pham Quality Manager

Reviewed April 9, 2014

Very nice hotel. We paid a little more to stay in the old part which had a lot of charm. Nice room great bathroom. Great buffet breakfast in their very nice restaurant. Highly recommended. Goo location in Hanoi.

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Helpful?
Thank NCUSABob
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Ncusabob, Thank you for your positive feedback. Indeed every guest is important to us and we do our utmost to have him/her spend magnificent moments at Sofitel Legend Metropole Hanoi. We look forward to many other visits of yours. Ha Pham Quality Manager

Reviewed April 9, 2014 via mobile

I was just had afternoon tea here at le club bar. But sorry to say that this is not as legend as it should be at all..of course the building and interior architecture are fantastic but the service in this hotel should be more positive and professional. 1. No greeting at entrance. We found the table by ourselves and no...

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3Thank charlesyuen
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear CharlesYuen, Thank you for sharing your feeling following your recent visit to our establishment. We sincerely regret about your experience with our services at Club Bar and the greetings at the lobby. While those individuals do not reflect our philosophy or the way we train our staff, we are very concerned that you did not receive the exemplary service...

Reviewed April 8, 2014 via mobile

We thoroughly enjoyed our stay at the Sofitel metropole. It was everything you would hope a 5 star hotel would be. The staff were very friendly. The room was magnificent - Comfy bed, large spa bath and shower, turn down service with complimentary macaroons, free wifi... The pool and bar were hard to leave. We didn't make the tour unfortunately....

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Helpful?
Thank LittleSnuffy
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear LittleSnuffy, Thank you for taking the time to leave your positive review on Tripadvisor about your stay at the Sofitel Legend Metropole Hanoi. It is indeed through the smallest details that we strive to provide a high quality of service to all our guests. I will share your comments with the team: I am sure that feedback like yours...

Philadelphia, Pennsylvania
Reviewed April 8, 2014

We stayed just one night during our honeymoon, because I wanted to experience this hotel. We certainly weren't disappointed. It's a beautiful hotel, the staff is very kind and indeed it feels like a luxurious experience. But, it was over 2.5x the price of the other hotel we stayed in, which honestly offered a dozen more amenities and included an...

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Helpful?
Thank seejay514
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Seejay514, We were very delighted to welcoming you for your honeymoon. This is such a special occasion that we had to pamper both of you all the way! We were extremely proud to hear about our high level of services . I will pass on your kind words to my team as an encouragement to keep on providing such...

Aiken, South Carolina
Reviewed April 8, 2014

This hotel has everything - grandeur, elegance, great food and service, and a superb location. Our two nights there were not enough. Our room overlooked an interior courtyard, The room was spacious, quite attractive, had a very nice bathroom, and not a trace of tobacco smoke anywhere. We were in the Opera Wing, which is newer. We enjoyed the buffet...

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Helpful?
2Thank Aikenfans
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Aikenfans, I thank you very much for your generous feedback regarding our high standard of services. Our utmost reward is to read our guests satisfaction. The team and I are grateful to you for taking the time to drop some extremely positive words about your experience at Sofitel Legend Metropole Hanoi. We look forward to welcoming you back. Ha...

London, United Kingdom
Reviewed April 8, 2014

This is definitely worth the money for night or two in Hanoi. A really high quality hotel with character. This is hte second time we have stayed here on our two trips to Vietnam. We are not by any means slaves to five or even four star hotels and actually avoid the anodyne chains, comfortable and consistent though they are....

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Helpful?
Thank Peter B
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear PeterB, Thank you for choosing to stay at Sofitel Legend Metropole Hanoi. It is a great pleasure to read that you enjoyed your stay at our historical hotel and especially the comfort of the signature Sofitel MyBed. We do hope to have the pleasure of welcoming you back in the near future. Best regards, Ha Pham Quality Manager

Winchester, United Kingdom
Reviewed April 7, 2014

Am writing this whilst sat by the pool at this very special hotel. We are staying in a Grand Premium room in the newer Opera Wing on the 7th floor. The Club is nice-we had breakfast there yesterday but choice is a little limited compared to taking it in the restaurants (which have an amazing choice!). Afternoon tea and evening...

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Helpful?
Thank Peter L
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Peter L, Thank you for pointing out your very satisfactory stay at Sofitel Legend Metropole in your positive feedback. I hope to have the pleasure in welcoming you back. Ha PHam Quality Manager

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Primary photo: La Terrase ... more   less 

Additional Information about Sofitel Legend Metropole Hanoi

Address: 15 Ngo Quyen Street, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $220 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Legend Metropole Hanoi 5*
Number of rooms: 364
Reservation Options:
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Also Known As:
Sofitel Legend Metropole Hanoi Hotel Hanoi
Accor Metropole Hanoi
Sofitel Hanoi
Sofitel Metropole Hanoi
Hanoi Sofitel
Hotel Style:
#1 Business Hotel in Hanoi
#8 Luxury Hotel in Hanoi
#9 Family Hotel in Hanoi
#14 Spa Hotel in Hanoi
#15 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel Legend Metropole Hanoi staff and other travelers.
39 questions
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Questions? Get answers from Sofitel Legend Metropole Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upper floors - higher the better !”
Stephen-Fish-1, 4 days ago | Read review
“Rooms on the club floor are large with Hermes bathroom amenities. Well worth the extra money,”
borneo88, 5 days ago | Read review
“Upgrade, the extra cost will be covered by the hospitality you will enjoy”
Chrisliz40, 6 days ago | Read review
“For a quieter stay, request a room in the newer Opera wing on a higher floor (floors 5 or 6) and looking into the garden courtyard.”
HappySnappyGirls, 1 week ago | Read review
“Rooms facing the street are the best!”
pilgrim108, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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