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Sofitel Legend Metropole Hanoi

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15 Ngo Quyen Street, Trang Tien Ward, Hoan Kiem District, Hanoi 100000 Vietnam
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Priceline
$170
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Expedia.com
$170
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Free cancellation until 05/21/22
Trip.com
$164
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Booking.com$170
Hotels.com$170
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (5758)
Room & Suite (1267)
Dining (714)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Legend Metropole Hanoi
Updated 09/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#65 of 1,287 hotels in Hanoi
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
A prominent fixture in the heart of Hanoi since 1901, French colonial-style Sofitel Legend Metropole Hanoi – with its white façade, green shutters, wrought iron detail, and lush courtyard lawn – portrays an authentic sense of rich heritage, fascinating history and romance. The hotel boasts a long tradition as a popular rendezvous for discerning travelers, among them ambassadors, celebrities, and heads of state. Metropole Hanoi has been the recipient of numerous international awards for its excellent service. Celebrating the passion for great cuisine, the hotel houses a complement of distinctive bars and restaurants, including the bespoke cocktail bar, whisky lounge and restaurant angelina, Parisian café-inspired La Terrasse, haute cuisine Le Beaulieu, and traditional Vietnamese gastronomy Spices Garden.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Walking tours
Nightclub / DJ
Babysitting
Street parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Children's television networks
Strollers
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Bottled water
Laptop safe
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Vietnamese
8330Reviews66Q+A100Room tips
Traveler rating
  • 6,877
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Popular mentions
patricksimyk wrote a review Dec 2021
Singapore, Singapore4 contributions
Highly regarded and recommended by colleague, decided to book Metropole for my quarantine stay. Check-in was smooth and swift even it was closed midnight. Special thanks to Miss Hoa, your hospitality makes my stay hardly feels like being in quarantine. Will definitely looking for return stay to immense myself to appreciate the building and history of the hotel.
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Date of stay: December 2021Trip type: Traveled on business
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 3 weeks ago
Dear patricksimyk, Thank you for choosing Sofitel Legend Metropole Hanoi for your quarantine stay in Hanoi. We are delighted to read that you enjoyed your stay with us and that you have truly appreciated the warm welcome and excellent service offered by our Ambassadors especially by Hoa. Please rest assured that we will share your precious words to her and all the team. We look forward to another opportunity to host you at our property, and once again, thank you for your wonderful feedback. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi
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Q.N.N wrote a review Dec 2021
Ho Chi Minh City, Vietnam16 contributions33 helpful votes
Cảm Ơn all lovely and skillful Ambassadors who made the best stay for me in 2021. Genuine smiles from their eyes are the sweet keepsakes which I take along with when leaving. From my room window in the early morning, i see hardworking teams cleaning the glasses, planting new trees, sanitizing gym equipment, maintaining the corridor, sweeping the balconies, etc- the alive So Legend coming from diligent ambassadors. FO team is extremely accommodating and I just simply wish if all Accor FO teams were like this. FB team excellently demonstrated what a team work should be as you can obviously see a great harmony of their team even in their busiest days. HK is punctual and professional. It will be a challenge for them to do better than already best during my next stay, but I am sure they will try. Thank FO Team (anh Quan, chi Duong, Ha, Duy, Chi and Ms Linh Chi who immediately follow up with my feedback after stay). Thank chi Khanh and FB Team (Mr. Kien, Ms Hang, Mr. Thach, Van Anh, Tam, Minh nhi, Le Anh, Minh Dieu, Ms Ha, Be Ha, Cuong, Thao, Nga, Duy, Bao, Chef Huong). Thank FO team (Bich Hai, Minh Son, Bich Huyen, Thuy Chi, Phuc Diep, Thuy Hang, Lo Ninh). 10 days are definitely not enough. Stay safe and hope that I will see your full smiles soon.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 4 weeks ago
Dear QNgNg, I would like to thank you for sharing details of your stay here on TripAdvisor. We are truly humbled and could not be happier reading the wonderfully written review. We make every effort to maintain the high standards of quality service delivery we are renowned for and we are delighted that we have been successful in achieving this during your stay. We very much enjoyed reading your succinct review that so beautifully summed up all that is best about Sofitel Legend Metropole Hanoi. I have shared your warm words with the team. They are very happy to read that you have enjoyed the service, the "genuine smiles", the cleanliness, the gym and the food. I have personally thank the team members you have mentioned by name. Once again, thank you very much for taking the time in writing your feedback and recommending Sofitel Legend Metropole Hanoi to fellow TripAdvisor users. We can’t wait to welcome you back to your next stay. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi
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frombinh wrote a review Dec 2021
Hanoi, Vietnam1 contribution
The service is almost perfect - staffs are attentive, friendly kindly, warm but still respect guests' privacy. They almost automatically upgraded our room when more spacious and beautiful rooms are available, extended checkout time, provided the best advice on selecting food even though that takes a lot of their time, kindly fixed my mom's shoes even before we noticed the problem, initiated any free-of- charge service we might need, the phone receptionist is a wonderful guy. The architecture and atmosphere are elegant and cozy, the french food is good, cake is superb, the bubble bath smells so nice and is full of rose and orchid petals for my mother's birthday. Thank every one indeed, but especially impressed by my Ms Ha who took us around to choose among rooms and share her own experience of working for Metropole. I don't remember her current position, but her previous role in the hotel was to welcome guests in the airport. Love her ardent help, her voice and sharing.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded Dec 7, 2021
Dear frombinh, We are glad reading on your comments and how you define your experience at Sofitel Legend Metropole Hanoi. Thank you for recognizing our French colonial architecture and the "attentive, friendly" service rendered by our gracious and helpful Ambassadors. It is with pride and joy that we are able to provide you a pleasant stay from the arrival to the departure with the beautiful room, the delicious French food, the " superb cake" and the bath ritual. We will live with our values of offering our guests the excellent service you well-deserve. Thank you for highlighting the fantastic service of Ha, our Guest Relation Officer. Meeting the needs of our guests and knowing they have enjoyed their stays are our greatest rewards. Rest assured that we will certainly share your generous words of praise with Ha and the Metropole team. We thank you for your continuous support and it is our hope that we create more memories with you. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi
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takeshi wrote a review Nov 2021
Hanoi, Vietnam4 contributions
Sofitel metropole hotel is the most famous classic hotel in Hanoi. Once we entered this hotel, we could feel a century ago. On the other hand, our room has been renovated already , so we were comfortable to stay there even if the historical architecture.
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Date of stay: April 2021Trip type: Traveled with family
Room Tip: Pay attention to the Hotel address, there are 02 entrances.
See more room tips
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded Nov 23, 2021
Dear Fearless42850880082, Thank you for your nice feedback after your recent stay at Sofitel Legend Metropole Hanoi! We are delighted to read that you love our "elegant and classic" hotel. It is pleasing to know that you had a comfortable time here and enjoyed our room. Thank you once again for sharing with us and we do hope that you will give us the opportunity to welcome you back. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi
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Cuong_Duc_Pham wrote a review Nov 2021
Vietnam191 contributions95 helpful votes
Metropole is still keeping their facilities and services up to high standard when many other hotels have been closed or downsizing. After Hanoi lifted its long lockdown, we had a great time coming back here for a visit. The room is cozy, I hope the TV has Netflix and Youtube though :) I had stomach problem during my trip and the hotel staff bought medicine for me despite the rain. Thank you!
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Date of stay: November 2021
Location
Cleanliness
Service
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded Nov 14, 2021
Dear Cuong_Duc_Pham, We are glad reading on your comments and how you define your experience at Sofitel Legend Metropole Hanoi. Thank you for recognizing our cozy room and the service rendered by our gracious and helpful Ambassadors. We will live with our values of offering our guests the excellent service you well-deserve. Further, your comment on the Netflix and Youtube has been noted for our future investment. We thank you for your wonderful feedback and we look forward to welcoming you back soon. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi
Read more
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PRICE RANGE
$181 - $404 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel legend metropole hanoi hotel hanoi, accor metropole hanoi, sofitel hanoi, sofitel metropole hanoi, hanoi sofitel
LOCATION
VietnamHanoi
NUMBER OF ROOMS
364
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Frequently Asked Questions about Sofitel Legend Metropole Hanoi
Which popular attractions are close to Sofitel Legend Metropole Hanoi?
Nearby attractions include Thuy Design House (0.1 miles), Four Palaces Show (0.10 miles), and Hanoi Opera House (0.2 miles).
What are some of the property amenities at Sofitel Legend Metropole Hanoi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Legend Metropole Hanoi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Legend Metropole Hanoi?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Legend Metropole Hanoi?
Yes, paid private parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Sofitel Legend Metropole Hanoi?
Conveniently located restaurants include Poke Hanoi, S'Patisserie, and Pizza 4P's Trang Tien.
Are there opportunities to exercise at Sofitel Legend Metropole Hanoi?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sofitel Legend Metropole Hanoi have airport transportation?
Yes, Sofitel Legend Metropole Hanoi offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sofitel Legend Metropole Hanoi located near the city center?
Yes, it is 0.7 miles away from the center of Hanoi.
Are any cleaning services offered at Sofitel Legend Metropole Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Legend Metropole Hanoi offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.