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Sofitel Legend Metropole Hanoi

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15 Ngo Quyen Street, Trang Tien Ward, Hoan Kiem District, Hanoi 100000 Vietnam
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (5678)
Room & Suite (1068)
Dining (578)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 09/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Legend Metropole Hanoi
Updated 09/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#73 of 1,104 hotels in Hanoi
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
A prominent fixture in the heart of Hanoi since 1901, French colonial-style Sofitel Legend Metropole Hanoi – with its white façade, green shutters, wrought iron detail, and lush courtyard lawn – portrays an authentic sense of rich heritage, fascinating history and romance. The hotel boasts a long tradition as a popular rendezvous for discerning travelers, among them ambassadors, celebrities, and heads of state. Metropole Hanoi has been the recipient of numerous international awards for its excellent service. Celebrating the passion for great cuisine, the hotel houses a complement of distinctive bars and restaurants, including the bespoke cocktail bar, whisky lounge and restaurant angelina, Parisian café-inspired La Terrasse, haute cuisine Le Beaulieu, and traditional Vietnamese gastronomy Spices Garden.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Walking tours
Nightclub / DJ
Babysitting
Street parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Children's television networks
Strollers
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Telephone
VIP room facilities
Bottled water
Laptop safe
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
City View
Languages Spoken
English, French, Vietnamese
8,279Reviews66Q+A100Room tips
Traveler rating
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Popular mentions
EmSan001 wrote a review Oct 17
Ho Chi Minh City, Vietnam6 contributions2 helpful votes
Checking out from the Sofitel Metropole as I'm writing this. I had heard excellent reviews and recommendations for years and finally got about to try it out.. and it is just as describe, beautiful interior and architecture, delicious food, but most of all the staff commitment to excellent service is what marked me during this short stay. Bell boys and doormen accompanying each guest around the hotel grounds to make sure you don't get lost, servers tending to your every need at dinner, housekeepers happily greeting you in the hallway asking if you how your stay is going... An extra thank you to Ms. Hoa in Front Office team for her visit to the underground shelter and sharing about her experience working in this establishment for many years, sincerely asking for feedback about my stay to make sure they always improve. I highly recommend anyone to take the time when in Hanoi, to stay overnight at Sofitel Metropole and experiencing their true hospitality excellency.
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Date of stay: October 2020Trip type: Traveled solo
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 6 days ago
Dear EmSan001, We are most grateful that you took the time to publish this review about your recent stay at Sofitel Legend Metropole Hanoi and to read that you thoroughly enjoyed your experience. Thank you for your nice words about our architecture, our delicious food and our excellent service especially your compliment on the service of Hoa. Be assured that I will share your compliment with her and my team. Again, we thank you for your feedback and we certainly hope to have the pleasure to welcome you again in a near future. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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pierrebD4471FP wrote a review Oct 17
Makati, Philippines133 contributions9 helpful votes
+1
The service and accommodations are naturally of the highest order here, truly a gracious pleasure to visit. As a history nerd I knew I had to stay here and I was not disappointed. The review of artifacts and the bunker tour with Miss Zao was fantastic. I also enjoyed all the vintage photographs and the little hall of history. Having done a bit of research and chatting with a friend who once worked for Sofitel I learned a bit about the legend designation. There are just a handful of legend hotels around the world, with a remit that emphasizes preserving history along with Sofitel’s first class standards, and after experiencing this one I find myself wishing to visit them all. The staff were outstanding. I loved my room. I don’t usually look and say a silent goodbye to a hotel, but I did this time. Thank you Sofitel for the perfect ending to my visit to Hanoi.
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Date of stay: October 2020Trip type: Traveled solo
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 6 days ago
Dear pierrebD4471FP, We would like to thank you for taking your time to share the valuable feedback here. The magnifique experience you have is Sofitel Legend Metropole Hanoi’s aim for our guests to receive and it is always our hope to meet if not exceed the expectations of us. We appreciate your nice comment on our team particularly on the service of Ms. Giao. Be sure that this one has been immediately passed onto her. Thank you very much for your generous and ongoing supports. We look forward to welcome you back and being of service to you again in the near future. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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Darius6002 wrote a review Oct 14
Hanoi, Vietnam2 contributions
We had a most unfortunate experience at a different hotel leading us to move to the Metropol. The team, in particular Hien Anh, were absolutely superb. Nothing was too much effort and she went out of her way to recover the disappointment from the other hotel, which was no easy feat. Can only say thank you for the outstanding recovery. Would highly recommend this property for service excellence.
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Date of stay: October 2020
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Location
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 6 days ago
Dear darius6002, Thank you very much for taking your valuable time to write us a great review on tripadvisor about Sofitel Legend Metropole Hanoi. Such great comments are a delight to read . We are glad to learn that you have enjoyed your stays with us and you were delighted by legendary service. I appreciate your special mentions of Hien Anh, our Duty Manager who enjoys very much engaging with our guests and providing efficient and personalized service! Rest assured that your kind words and compliments will be shared with her and the rest of the team. Thank you again for your feedback and we look forward to welcoming you back to Sofitel Legend Metropole Hanoi in the nearest future. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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ChrisSurb wrote a review Oct 10
Ho Chi Minh City, Vietnam329 contributions51 helpful votes
Alfred Cunningham, a British visitor in 1901, was one of Metropole's first ever guests and as a fellow Britisher I have been one of the most recent visitors to the hotel.Our experiences "bookend" the history of this fabulous hotel. Alfred wrote, "The most important hotel in Hanoi is the Hotel Metropole. It is a splendid building, elegantly furnished and the general accommodation leaves nothing to be desired". All of Alfred's observations from almost 120 years ago ring true today. The welcome was first class and we really felt the warm of hospitality throughout our stay. The food and beverage was first class, the hotel was really comfortable with all of the necessary modern amenities while retaining the authenticity and heritage for which it is so highly regarded. Well worth a visit .....
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Date of stay: October 2020
Location
Service
Trip type: Traveled on business
Room Tip: The rooms in the new wing may feel more modern if that is what the guest desires.
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 1 week ago
Dear ChrisSurb, Thank you very much for sharing your marvelous comments, we are flattered to read know that you had you had an overall great experience. We are humbled by your kind words on the food and beverage, the warm hospitality and the comfortable amenities, rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence. We are looking forward to be at your service again on your next Magnifique journey. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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eldorado87 wrote a review Oct 4
Ho Chi Minh City, Vietnam39 contributions1 helpful vote
This hotel is full of charm, but also comfortable and classy. Colonial building with all you would expect from a 5-6 stars hotel. Service is over the top and outstanding, they think of evrything to make you feel like home. Would never go elsewhere in Hanoi. Good job team!
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Date of stay: September 2020Trip type: Traveled on business
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PRICE RANGE
$181 - $404 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel legend metropole hanoi hotel hanoi, accor metropole hanoi, sofitel hanoi, sofitel metropole hanoi, hanoi sofitel
LOCATION
VietnamHanoi
NUMBER OF ROOMS
364
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Frequently Asked Questions about Sofitel Legend Metropole Hanoi
Which popular attractions are close to Sofitel Legend Metropole Hanoi?
Nearby attractions include Thuy Design House (0.1 miles), Four Palaces Show (0.10 miles), and Binh Minh’s Jazz Club (0.2 miles).
What are some of the property amenities at Sofitel Legend Metropole Hanoi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Legend Metropole Hanoi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Legend Metropole Hanoi?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Legend Metropole Hanoi?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Sofitel Legend Metropole Hanoi?
Conveniently located restaurants include Poke Hanoi, S'Patisserie, and Pizza 4P's Trang Tien.
Are there opportunities to exercise at Sofitel Legend Metropole Hanoi?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sofitel Legend Metropole Hanoi have an airport shuttle?
Yes, Sofitel Legend Metropole Hanoi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sofitel Legend Metropole Hanoi located near the city center?
Yes, it is 0.7 miles away from the center of Hanoi.
Are any cleaning services offered at Sofitel Legend Metropole Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Legend Metropole Hanoi offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.