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Sofitel Legend Metropole Hanoi

Traveler (5202)
Room & Suite (1068)
Video (2)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Primary photo: La Terrase
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Property amenities
Restaurant
Room service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Historic Hotel
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Price:Living, Breathing Vietnam
7,784Reviews
5,420Photos
63Q+A
100Room tips
Traveler rating
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  • 249
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Popular mentions
The bed that I slept on was not even, every time when turn my body, I felt like i’m roll off my bed, the bathroom without shower cubicle, hv to climb into a bathtub n the water outlet was clogged with soapy water, even after repair. Each time my feet soaked with around 3 inches
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Review collected in partnership with Accorhotels.com
Hotel's Favorite
We have been here at least 4 or 5 times. We have never been disappointed. The place exudes an air of charm and chic of a bygone era. The staff is marvellous and the service is outstanding. The concierge, the doorman, the lounge servers, the club floor receptionists and
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Response from SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi
Responded 3 weeks ago
Dear Shopin, I would like to thank you for taking the time to write a nice review about our Sofitel Legend Metropole Hanoi. We are pleased to hear that you enjoyed the stay with the Club level. Your nice compliment on our service by different departments will be shared with all the team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you for your sharing. I am grateful that you choose to stay with us in Hanoi and we look forward to welcome you again. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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+1
We stayed two nights in this beautiful historical hotel and it’s something that we’ll always cherish. During its long history, it has welcomed kings, presidents, prime ministers,famous actors and singers from all over the world and now us! The bar at the Angelina restaurant is
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We had a lovely stay at this hotel and cannot fault it in any way. The staff went out of their way to ensure we had everything we needed and made us feel so welcome. Well done Metropole a lovely introduction to your beautiful country.
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Should I say something wrong with this hotel is the room AC. Extremely noisy and the air goes directly on the bed. In the morning I woke up with a very bad sore throat.....the rest of the hotel is perfect!
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Response from SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi
Responded yesterday
Dear DanieleP478, Thank you for raising this to our attention. Sofitel strive constantly for one more step towards making our guest's stay truly Magnifique. We feel sorry that you are disappointed with the aircondition issue. Please accept our apologies for this. Could you provide us the room number to be able to avoid recurrence of this matter via our email h1555-gm3@sofitel.com. Thank you again for sharing your constructive feedback and we are looking forward to welcome you back in the near future. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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123456214
Is there a smoking area anywhere at the hotel
Sorry I do let know but garden and pool are probably a vets place. Also there is a big terrace above the bamboo bar where hardly anyone goes, maybe that’s your secret smoking retreat!
0 votes
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is the gym open 24 hours?
Dear luvholiday9, For your information, our fitness center is opened from 5am to 10pm, and please contact our receptionist if you would like to use the gym out of that time. Sincerely, Linh Chi NGO (Ms.) Director of Quality and Guest Experience Sofitel Legend Metropole Hanoi
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If needed you will get adapter there.
0 votes
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I'm sure that they will fill your water bottles. They really make an effort to please.
0 votes
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At a Sofitel property, you've got nothing to worry about. I've had food poisoning in Western countries so the country is irrelevant. If you're worried about lettuce not being washed, don't order leafy salads. There's plenty of fresh fruit and choices here.
2 votes
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12345613
"Our preference are the rooms on the historical wing"
"Choosing a room with club benefits is worth it."
"Soundproofing is good. Courtyard or street rooms should be fine. The AC was nice and cold, even in very hot weather."
"Corner Room 743 (Opera Wing)"
"Rooms are larger and more spacious in the back part of the hotel."
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12345620
PRICE RANGE
$223 - $396 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel legend metropole hanoi hotel hanoiaccor metropole hanoisofitel hanoisofitel metropole hanoihanoi sofitel
LOCATION
VietnamHanoi
NUMBER OF ROOMS
364
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