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Sofitel Legend Metropole Hanoi

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15 Ngo Quyen Street, Trang Tien Ward, Hoan Kiem District, Hanoi 100000 Vietnam
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Traveler (5887)
Room & Suite (1382)
Dining (757)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Legend Metropole Hanoi
Updated 09/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#87 of 1,329 hotels in Hanoi
Location
4.8
Cleanliness
4.9
Service
4.7
Value
4.3
2022 Travelers' Choice Best of the Best
A prominent fixture in the heart of Hanoi since 1901, French colonial-style Sofitel Legend Metropole Hanoi – with its white façade, green shutters, wrought iron detail, and lush courtyard lawn – portrays an authentic sense of rich heritage, fascinating history and romance. The hotel boasts a long tradition as a popular rendezvous for discerning travelers, among them ambassadors, celebrities, and heads of state. Metropole Hanoi has been the recipient of numerous international awards for its excellent service. Celebrating the passion for great cuisine, the hotel houses a complement of distinctive bars and restaurants, including the bespoke cocktail bar, whisky lounge and restaurant angelina, Parisian café-inspired La Terrasse, haute cuisine Le Beaulieu, and traditional Vietnamese gastronomy Spices Garden.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Walking tours
Nightclub / DJ
Babysitting
Street parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Children's television networks
Strollers
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Bottled water
Laptop safe
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Green
Languages Spoken
English, French, Vietnamese
8393Reviews68Q+A100Room tips
Traveler rating
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Most Recent
Sebastian wrote a review Sep 2022
Sydney, Australia1 contribution
Went to the Metropole Hotel as part of a family holiday, the rooms and service was excellent as well as the food. As well as that there was an array of facilities such as a pool, spa and gym which were all excellent. The rooms were nice and overall I had a very pleasant stay. The massages at the spa were also excellent, my masseur was Chi and she was excellent and I would highly recommend her to anyone getting a massage. Overall the Metropole Hotel is excellent and I would certainly recommend it.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sara5920 wrote a review Sep 2022
Minneapolis, Minnesota8 contributions2 helpful votes
Had the best massage with Nhung at the Metropole Sofitel Le Spa! Highly recommend the 90 minute Asian heritage massage. She was awesome and it was a wonderful addition to my Vietnam trip. Felt great after the long flight! I came early and did the steam room and sauna which were also very nice.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 1 week ago
Dear Sara5920, Thank you for choosing our Le Spa during your stay at Sofitel Legend Metropole Hanoi. We are delighted to hear that you enjoyed your Spa experience. We highly appreciate your compliment on the service of Nhung, the Spa therapist. Your nice words will be shared with Nhung as it will be a great motivation for her to strive for greater service excellence. We look forward to another opportunity to host you at our Sofitel Legend Metropole Hanoi, and once again, thank you for your kind recommendation. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Khai Shah wrote a review Sep 2022
Singapore, Singapore673 contributions138 helpful votes
+1
The hotel is well located in the heart of the Old Quarter. Service at the hotel is excellent and most of the staff are very attentive. Room is nicely decorated and neat. We had meals lunch & breakfast at the restaurants & bar and the food taste ok. Overall it was worth it.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 1 week ago
Dear Khairulshah, Thank you very much for sharing your marvelous comments. We are flattered to read know that you had a " pleasant " stay". We are humbled by your kind words on our attentive service, our nice room and our delicious food. Please rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence. Thank you for your ongoing supports and we are looking forward to be at your service again on your next Magnifique journey Kind regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jan251Foodie wrote a review Sep 2022
Ba Ria-Vung Tau Province, Vietnam8 contributions1 helpful vote
+1
I was very impressed with historical hotel The name “Legend “ is show itself journey of 121 years . Thank you GM Mr William to arrange greet welcome Amenity to relaxing here 1 night I am very appreciated the support :Mr Phong from FO, Mr Hang -F&B manager,Ms Linh Chi -VIP service manager , And Mr Quan -From club lounge Everyone was supper helpful and friendly Especially, Thanks to F&B director Mr Louis Cancel. We enjoyed excellent breakfast and lovely kitchen tour It’s stunning service from every single detail from bell man to waitress. Highly recommended every one come to Hanoi should come here
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 1 week ago
Dear Jan251Foodie, Thank you very much for taking your valuable time to write us a great review on TripAdvisor about Sofitel Legend Metropole Hanoi. We highly appreciate your nice compliments on the support of Phong, Hang, Chi, Quan and Louis . It is so great that we were able to make your stay a memorable success. At the Metropole, guest experience & personalized services are always our top priorities, and each of our ambassador across different departments was able to deliver that. We will certainly share your wonderful feedback with our Ambassadors who will be very motivated. Thank you for your recommendation and we look forward to welcoming you back before long. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
boccolucd wrote a review Sep 2022
Springfield, Virginia1 contribution
The Metropole Hotel is one of the best hotels in the world, The service is above reproach, The amenities and superior. And the staff across all areas are wonderful. I highly recommend this hotel to anyone visiting Hanoi. This was my 28th time staying in the Metropole Hotel
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Review collected in partnership with Accorhotels.com
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 2 weeks ago
Dear boccolucd, Greetings from Sofitel Legend Metropole Hanoi and thank you on your encouraging and supportive review! It is great and heart-warming to read that we are able to delight you every time. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We thank you for your ongoing support of our hotel and look forward to welcoming you back in the near future. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
saccuch wrote a review Sep 2022
Tampa, Florida163 contributions294 helpful votes
This was our second stop in Vietnam. We were splurging and stayed at fabulous places everywhere. This hotel was recommended by the travel agent and certainly didn't disappoint! Breakfast, room, bed and staff were excellent. Say hello to manager Vietnam! Take the bunker tour!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 2 weeks ago
Dear saccuch, We are most grateful that you took the time to share with us your wonderful feedback about your recent stay at Sofitel Legend Metropole Hanoi We are flattered to read know that you had an overall great experience from the breakfast, the room and the bed. Your compliment on our service is highly appreciated. Rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence. Thank you for your recommendation and we look forward to welcoming you back before long. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ascAustralia wrote a review Sep 2022
australia155 contributions107 helpful votes
One of the best hotels we have ever stayed at. Our suite was large and beautifully decorated. The staff were a stand out. They all knew our name. The club lounge was especially good. We had access via our diamond Accor status. The restaurants were exceptionally good. We enjoyed the hotels history tour and visiting the bomb shelter.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 3 weeks ago
Dear ascAustralia, I would like to thank you very much for your loyalty and for your kind supports. It is such a joy to know how we have delighted you on your trip which is our aim for every guest to experience. We thank you for recognizing the beautiful Suite, the restaurant, the Club level and the impeccable service. Rest assured that your kind words and compliments will be shared with the rest of the team as this will definitely be an encouragement to continue on providing excellent service. We thank you for your kind recommendation of our hotel and look forward to welcoming you back in the near future for another wonderful stay. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MarcoTS66 wrote a review Sep 2022
Trieste, Italy13 contributions26 helpful votes
On the end of our Vietnam trip we stopped for a couple of nights in Hanoi before heading to Halon Bay. The hotel is in a fantastic position right in the heart of Hanoi. Walking distance from most amenities (old town, opera and luxury shopping malls). On the way back we passed by to grab the luggage we left in deposit and as we had plenty of hours to kill before heading to the airport, the personal at the lobby offered us complimentary a courtesy room where we had a rest and a shower. Fantastic experience, this will be for sure my hotel the next time I will go to Hanoi.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 3 weeks ago
Dear Marco TS66, We are most grateful that you took the time to publish this review about your recent stay at Sofitel Legend Metropole Hanoi. We are very pleased to read that our service delighted you. Meeting the needs of our guests and knowing they have enjoyed their stays are our greatest rewards. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to thank you again for your feedback and we look forward to welcome you and your family to Sofitel Legend Metropole Hanoi on your next trip to Vietnam. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tae Wanderer wrote a review Sep 2022
Bangkok, Thailand167 contributions102 helpful votes
Been to Hanoi twice and it was my first time staying at Sofitel Legend Metropole Hanoi, I have to say this hotel is definitely gorgeous both interior and exterior. The room we stayed was very well-decorated and the bed quality was excellent. The hotel location is convenient to visit all Hanoi's landmarks. Plus the hotel staff were so friendly and very helpful. I was very impressed with overall quality of this hotel!
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 3 weeks ago
Dear taewandere, Thank you for your review and nice words about our Sofitel Legend Metropole Hanoi. We are glad to learn that you enjoyed your experience with the convenient location, the comfortable and "well decorated " room. How wonderful to know that the excellent service met your expectation. Your nice word on the friendly staff is highly appreciated. We appreciate your kind recommendation and we look forward welcome you to Sofitel Legend Metropole Hanoi for another exquisite stay. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RCA wrote a review Sep 2022
6 contributions
No parking facilities. Extra payment needed on a 4 million dong room. You can buy a new motorbike for that money. Not worth the prices in any respect. Certainly not 5 star standard. Pure money grabbing. Don't bring a car or motorbike.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$261 - $316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel legend metropole hanoi hotel hanoi, accor metropole hanoi, sofitel hanoi, sofitel metropole hanoi, hanoi sofitel
LOCATION
VietnamHanoi
NUMBER OF ROOMS
364
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Frequently Asked Questions about Sofitel Legend Metropole Hanoi
Which popular attractions are close to Sofitel Legend Metropole Hanoi?
Nearby attractions include Four Palaces Show (0.10 miles), Thuy Design House (0.1 miles), and Hanoi Opera House (0.2 miles).
What are some of the property amenities at Sofitel Legend Metropole Hanoi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Legend Metropole Hanoi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Legend Metropole Hanoi?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Legend Metropole Hanoi?
Yes, paid private parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Sofitel Legend Metropole Hanoi?
Conveniently located restaurants include Poke Hanoi, S'Patisserie, and Pizza 4P's Trang Tien.
Are there opportunities to exercise at Sofitel Legend Metropole Hanoi?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sofitel Legend Metropole Hanoi have airport transportation?
Yes, Sofitel Legend Metropole Hanoi offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sofitel Legend Metropole Hanoi located near the city center?
Yes, it is 0.7 miles away from the center of Hanoi.
Are any cleaning services offered at Sofitel Legend Metropole Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Legend Metropole Hanoi offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.