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Golden Silk Boutique Hotel

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109-111 Hang Gai, Hanoi 100000 Vietnam
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (364)
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Panoramas (6)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Golden Silk Boutique Hotel
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#128 of 1,103 hotels in Hanoi
Location
Cleanliness
Service
Value
Travelers' Choice
Rising over the heart of Hanoi's central old quarter and famous Silk Road, with a 3-minute walk to HoanKiem Lake, Water Puppet Theatre, St Josephs Cathedral, Night Market, Hanoi Post Office, Trang Tien Plaza shopping center etc.. The luxury and impressive designed Golden Silk Boutique Hotel features stunning views and gracious style – a remarkable luxury experience, even by Western standards with graceful Asian style. Especially, the front view rooms of the hotel with balconies, captivating vistas of Hanoi’s old quarter.
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Room & Suite (376)376
Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Karaoke
Airport transportation
Conference facilities
Banquet room
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Snack bar
Wine / champagne
Rooftop bar
Taxi service
Fax / photocopying
Photo copier / fax In business center
Spa
Body wrap
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Bathrobes
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Vietnamese
1,205Reviews14Q+A100Room tips
Traveler rating
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Popular mentions
Jimmy Nguyen wrote a review Jul 2020
4 contributions
This is the worst hotel I've ever stayed in. We booked 2 rooms in advance, and when we arrived, the receptionist let us stay on the 6th floor even though there were just a few guests by the time. And when we get out the elevator, the corridor was completely dark, there was not even a light bulb, just like those in horror movies, and we had to find the breaker to switch the light on. When we got into our room, it was even more disappointing. The AC was broken, and the whole room was even hotter than outside because the rooms were extremely stuffy. We couldn't bear anymore so we went straight to the receptionist, and told him about the problem. He got angry with us, telling that the electricity had been turned on for the whole afternoon but we didn't turn up so he switched it off. Then, he told that if we do not want to stay, we can move to another better on and gave us back our money, fortunately. I highly recommend not staying in this hotel because the service was completely terrible.
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Date of stay: July 2020
Value
Location
Service
Helpful
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Response from Emily Chu, General Manager at Golden Silk Boutique Hotel
Responded Sep 6, 2020
Dear Jimmy2312, I am very sorry to hear your story & I wish if you could spend a litle bit patient to wait until the AC made the air cooller & the receptionist did more taking care of you then we both got a happy ending. By the way, for your kind information & hopefully you could understand that during the pandemic (the most dificulty time of hotel industry on over the world) with minimum need of accommodation we could not switch on the AC all the time & the same situation with the lighting system at the public area. We could just let them working when our customers arrived. Finally, I hope you are staying well & safety in the pandemic. We look forwad for another chance to serving you in the perfect way. Kind regards, Emily Chu General Manager
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Sandy L wrote a review Mar 2020
Blaine, Washington13 contributions
Hotel's Favorite
We stayed at the Golden Silk last year for a few days at the beginning of our trip and again at the end of our trip. We liked it so much that we knew we would stay here again this year. It’s in a perfect location, close to all the sights. Miss Lee and the staff are very helpful, accommodating and pleasant to deal with. We had lovely rooms at both the start and end of our trip again. We were even treated with a private patio on our return. The breakfast is great with a large variety of food to choose from, Vietnamese choices as well as regular breakfast fare. We would highly recommend this hotel. Bill and Sandy
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Helpful
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Response from Emily Chu, General Manager at Golden Silk Boutique Hotel
Responded Sep 6, 2020
Dear sandygail19, Thank you so much for sharing your satisfy experience about your recent stay with Golden Silk hotel. Hopefully you are staying well & safety in the pandemic. We look forwad to serving you again. Kind regards, Emily Chu General Manager
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TORN1 wrote a review Apr 2020
Toronto, Canada480 contributions109 helpful votes
+1
Great check in. Nice staff. Very clean. Gas mask in the room. Laundry pricey but they did hold my laundry for a few days as we went away for two nights and returned. Good breakfast. Quiet. Great for walking and exploring Hanoi. Def visit the train street as it really isn’t closed if you go for a drink at one of the pubs on the street. And def hav an egg coffee in Hanoi. Mmmm
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Date of stay: March 2020Trip type: Traveled with friends
Helpful
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Response from Emily Chu, General Manager at Golden Silk Boutique Hotel
Responded Sep 6, 2020
Dear TORN1, Thank you so much for sharing your experience about your recent stay with Golden Silk hotel. Hopefully you are staying well & safety in the pandemic. We look forwad to serving you again. Kind regards, Emily Chu General Manager
Read more
RostamAlim wrote a review Mar 2020
Singapore, Singapore50 contributions7 helpful votes
I love the location of this hotel very conveniently located near to everything. Booked in suite room but a little small n would be good to have shower stall n a covered toilet instead of see through. The breakfast was ok. Overall good hotel n service.
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Date of stay: March 2020Trip type: Traveled solo
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Response from Emily Chu, General Manager at Golden Silk Boutique Hotel
Responded Sep 6, 2020
Dear RostamAlim, Thank you so much for sharing your experience about your recent stay with Golden Silk hotel. We hope to serving you again very soon after the pandemic. Kind regards, Emily Chu General Manager
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Steve wrote a review Mar 2020
Edgemead, South Africa10 contributions2 helpful votes
If you are considering exploring this bustling city for a few days then this hotel comes highly recommended. For a start it is situated right in the heart of the old quarter, which in our opinion is the place you just have to be to experience this fascinating city. The hotel itself is small , has friendly English-speaking staff who were helpful to us first time travelers to Hanoi. We found the food good and there is a nice bar/lounge . Rooms were good for the price but do not expect windows in some of the rooms. All in all we made a good choice staying here.
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Date of stay: February 2020
Helpful
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Response from Emily Chu, General Manager at Golden Silk Boutique Hotel
Responded Sep 6, 2020
Dear SteveinEM, Thank you so much for sharing your experience about your recent stay with Golden Silk hotel. Hopefully you are staying well & safety in the pandemic. We look forwad to serving you again. Kind regards, Emily Chu General Manager
Read more
Previous
PRICE RANGE
$51 - $112 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
55
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Frequently Asked Questions about Golden Silk Boutique Hotel
Which popular attractions are close to Golden Silk Boutique Hotel?
Nearby attractions include Lake of the Restored Sword (Hoan Kiem Lake) (0.2 miles), Thang Long Water Puppet (0.2 miles), and Tired City Bao Khanh (0.06 miles).
What are some of the property amenities at Golden Silk Boutique Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Golden Silk Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Golden Silk Boutique Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Golden Silk Boutique Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Golden Silk Boutique Hotel?
Conveniently located restaurants include Essence Restaurant, Dream Beans Coffee, and Downtown Cafe & Restaurant.
Are there opportunities to exercise at Golden Silk Boutique Hotel?
Yes, guests have access to a sauna during their stay.
Does Golden Silk Boutique Hotel have an airport shuttle?
Yes, Golden Silk Boutique Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Golden Silk Boutique Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Hanoi.
Are any cleaning services offered at Golden Silk Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Golden Silk Boutique Hotel offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.