Golden Silk Boutique Hotel
109-111 Hang Gai Street, Hanoi 10000 Vietnam
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Avg. $68 /night, 12/2 - 12/3
$146
per night
$94
per night
$41
per night
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About
4.5
#4 of 16 boutique hotels in HanoiLocation
4.7
Rooms
4.2
Value
4.3
Cleanliness
4.5
Service
4.5
Sleep Quality
4.4
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Rising over the heart of Hanoi's central old quarter and famous Silk Road, with a 3-minute walk to HoanKiem Lake, Water Puppet Theatre, St Josephs Cathedral, Night Market, Hanoi Post Office, Trang Tien Plaza shopping center etc.. The luxury and impressive designed Golden Silk Boutique Hotel features stunning views and gracious style – a remarkable luxury experience, even by Western standards with graceful Asian style. Especially, the front view rooms of the hotel with balconies, captivating vistas of Hanoi’s old quarter.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Conference facilities
Banquet room
Spa
Rooftop terrace
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Snack bar
Wine / champagne
Rooftop bar
Taxi service
Photo copier / fax In business center
Body wrap
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Bathrobes
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, Vietnamese
Location
109-111 Hang Gai Street, Hanoi 10000 Vietnam
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Noibai Airport
13.2 mi•
See all flights
Rental Cars
801 Restaurants
within 0.3 miles
Reviews
4.5
1,304 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in Hanoi's Old Quarter, Golden Silk Boutique Hotel is celebrated for blending value with comfort, offering clean and cozy rooms at reasonable prices. While some guests find the rooms to be on the smaller side, the hotel's elegant atmosphere and friendly staff consistently impress.
The location is a highlight, with attractions, shopping, and entertainment just a stone's throw away. Despite some remarks about aging amenities, the hotel's cleanliness and the array of services, including a praised breakfast and attentive daily housekeeping, receive high marks from many travelers.
Location
Central
Atmosphere
Elegant
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Helpful
Amenities
Satisfactory
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1,304Reviews14Q+A100Room tips
Traveler rating
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Detailed Reviews
Pretty nice hotel, overall great service with avg rooftop bar. Rooms were quite good had a minor issue with bathroom cleanliness, manager was sent to sort our concern which could not be fixed unfortunately. Other than that location is perfect, good food / buffet breakfast and customer service.
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Date of stay: December 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emily C, General Manager at Golden Silk Boutique Hotel
Responded Jan 16, 2020
Dear Reviewed by MVP_0111, Thank you for spending time to review us on TRIPADVISOR. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is located in a fabulous area of Hanoi. The hotel breakfast has a nice variety of different foods including omelets made to order. The coffee needs attention. The rooms are very clean and comfortable. The staff went out of their way to be helpful. I would stay here again and would recommend this hotel to everyone.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emily C, General Manager at Golden Silk Boutique Hotel
Responded Jan 15, 2020
Dear HowardS1432, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Great location but most economy rooms are windowless, check before you book. Most rooms have showers inside the bathtub so if you’re going with elderly relatives, make sure you ask for a walk in shower room. Strong AC, okay breakfast. Right in the heart of Hanoi’s Old City and a short walk to the lake.
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Date of stay: April 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Ask for room with a window and walk in shower
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not a nice property. The rooms look nothing like the photos on the website. (The rooms in the photo must be in the very highest category of suite). We were booked here as part of a group tour which advertised “upgraded” accommodations. The first room we got was the lowest-category standard room. It had no window to the outside, only a window looking out on a public interior stairwell that you had to keep closed so nobody could see in. It was extremely dark. The furniture was old and worn. There was very little space for suitcases or clothing, so we did not unpack. Wifi was not very good. The whole vibe was Soviet-era. The bathroom was nice, with a big clean, nice shower and tub. Oddly, the breakfast was in an absolutely beautiful, modern, luxuriously decorated room with a view of the city. (The hotel rooms should look like this, but they don’t.). The food was decent. The second night, we upgraded at our own expense (it was not much more) to the next room category called “luxury high floor with window.” This was the exact same room, with the same window to the same interior stairwell, but on a higher floor. The only difference was that there was an additional very small side window overlooking a sliver of city rooftops. Slightly nicer bed. Same bathroom. Better wifi. (Perhaps we should’ve upgraded one more category). The neighborhood is crowded and dirty, with countless small stores selling mountains of cheap plastic trinkets and people hawking questionable street food. It felt scary to walk around. There are much nicer, modern, luxury hotels, cafes, and stores in other nearby areas of the city, such as the old French Quarter near the Opera House. I would advise tour companies not to book this property as part of any “upgraded” or “luxury” tour. Do not stay here unless you are a student or backpacker on a limited budget. If you are booked here on a package tour, request an upgrade of at least two categories if you can afford it.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: You must book at least the second-highest room category in order to get a room that is up to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emily Chu, General Manager at Golden Silk Boutique Hotel
Responded Aug 3, 2023
Dear B9526FUrachelc, Thank you for your details comment & feedback about your recent stay with Golden Silk Hotel. As a hotel manager I do appreciate both positive & negative feedbacks from the clients, it's really effective tool for us to improve our service. I am very sorry to hear that you did not satisfy with the room type which was chosen by the travel agent neither the room you requested to change. I admit that totally was a big mistake of our staff, they were lack of customer care service technique, they could give more reasonable consultant for the need of client with a much more better room type. Thank you again for your helpful feedback. Kind regard, Emily Chu Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival we took a look at the Deluxe room and it was poor. There was no window in the room and there was mould around the bath. I complained and for an additional $10 per night we were moved to a Luxury with a view. The room type had been the selection of our tour company but never the less a room with mould is unacceptable.
The stafff were very helpful and friendly
The stafff were very helpful and friendly
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip: Do not choose a Deluxe Room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emily Chu, General Manager at Golden Silk Boutique Hotel
Responded Sep 6, 2020
Dear John F, Thank you for sharing your experience about your recent stay with Golden Silk Hotel. I am sorry for the inconvenience of room cleaning problem & for sure it must be immediately improved. By the way, I hop you are staying well & safety in the pandemic. We look forwad to serving you again in the perfect way. Kind regards, Emily Chu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is situated in the old quarter and perfect for exploring Hanoi on foot. We stayed in a Deluxe room which didn't have an external window, just one covered by a blind looking down onto a small inner yard. This may not suit all so would recommend paying extra for a room with a window if this would be an issue.
Not a huge choice for breakfast but perfectly adequate. The staff were friendly and the central location was a real plus.
Not a huge choice for breakfast but perfectly adequate. The staff were friendly and the central location was a real plus.
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Pay extra for a room with an external window
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emily Chu, General Manager at Golden Silk Boutique Hotel
Responded Apr 7, 2023
Dear F7108FCclairem, thank you for your feedback. Please understand that due to the small area in the old quarter, we do not have windows for our cheapest type of rooms. However, for the more expensive rooms, there are windows with a city view. We hope to welcome you back to our hotel soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Golden Silk last year for a few days at the beginning of our trip and again at the end of our trip. We liked it so much that we knew we would stay here again this year. It’s in a perfect location, close to all the sights. Miss Lee and the staff are very helpful, accommodating and pleasant to deal with. We had lovely rooms at both the start and end of our trip again. We were even treated with a private patio on our return. The breakfast is great with a large variety of food to choose from, Vietnamese choices as well as regular breakfast fare. We would highly recommend this hotel.
Bill and Sandy
Bill and Sandy
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Date of stay: February 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emily Chu, General Manager at Golden Silk Boutique Hotel
Responded Sep 6, 2020
Dear sandygail19, Thank you so much for sharing your satisfy experience about your recent stay with Golden Silk hotel. Hopefully you are staying well & safety in the pandemic. We look forwad to serving you again. Kind regards, Emily Chu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a small, cozy hotel located in the heart of Hanoi’s bustling Old Quarter, an area that serves as a magnet for foreign tourists. The hotel’s location makes it possible to easily explore the entire Old Quarter, including its famous lake.
The hotel may be aging but the staff are more than willing to address any deficiency. For example, Loan (Tracy), the very efficient front office manager, promptly had the shower head replaced in my room when I complained about a leaky shower.
The receptionists are first rate, including Danielle and Quynh. Quynh went out of her way to help me out, including fixing my local cellular connection and stitching up a button on my jacket that was about to fall out! For any assistance, I could count on Quynh, who is just 22 years old and looks even younger than that!
The breakfast at the hotel is decent.
The hotel may be aging but the staff are more than willing to address any deficiency. For example, Loan (Tracy), the very efficient front office manager, promptly had the shower head replaced in my room when I complained about a leaky shower.
The receptionists are first rate, including Danielle and Quynh. Quynh went out of her way to help me out, including fixing my local cellular connection and stitching up a button on my jacket that was about to fall out! For any assistance, I could count on Quynh, who is just 22 years old and looks even younger than that!
The breakfast at the hotel is decent.
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Date of stay: March 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
I found the room quality to be good, clean, neat, and fragrant. The utensils are eye-catching, pretty, cute and modern. Room attendant Dang Phuong is beautiful, thoughtful, professional, speaks softly, and is easy to listen to. Overall, I am very satisfied with everything and the service from room attendant Dang Phuong😘😘😘
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Date of stay: December 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Tầng 10 rất đẹp để check in, view nhìn ra hồ Gươm rất Ok
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed 4 days in this hotel. Location is excellent but rooms are small and bathroom is tiny small without shower area. We were 3 person and in small room they put one extra bed and room is no extra space to move. our luggages kept on bed and in night time on the floor. Bathroom has blurred glass and very awkward situation during our 3 night stay. Breakfast was good all staff including front desk Ms.Queen and Restaurant staff very kind polite and helpful. Aniruddha Kshire India
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Date of stay: May 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Do not book room with extra person
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Thi0801,
Thanks you for choosing to stay with Golden Silk hotel & nice review.
We look forward to welcoming you back.
Kind regards,
Emily Chu
General Manager
6.30am to 10.00am. The breakfast is decent but you may get bored eating the same dishes every other day.
Hi Helen
You are from Whitstable like me!!
I think rooms vary hence reviews.
We had balcony suite at front on 7 th floor. It was not noisy?
I think rooms at the back have no windows? Location is great just walk everywhere. Good luck and enjoy
Anita
We stayed there recently, and I doubt very much that the restaurant is "closed to the public". At worst, they might just ask to charge it to the room if you joined your friends.
They are very nice and accomodating.
"The breakfast buffet is open from 6.30 - 10 am. The bar and ability to order other meals goes through to 9.30pm."Read full review
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PRICE RANGE
$49 - $91 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
55
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingGOLDEN SILK BOUTIQUE HOTEL - Updated 2024
Frequently Asked Questions about Golden Silk Boutique Hotel
Which popular attractions are close to Golden Silk Boutique Hotel?
Nearby attractions include Old Quarter (0.3 miles), Lake of the Restored Sword (Hoan Kiem Lake) (0.2 miles), and Thang Long Water Puppet (0.2 miles).
What are some of the property amenities at Golden Silk Boutique Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Golden Silk Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Golden Silk Boutique Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Golden Silk Boutique Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Golden Silk Boutique Hotel?
Conveniently located restaurants include Ding Doong Restaurant, L'essence De Cuisine, and Diamond Sky Bar.
Does Golden Silk Boutique Hotel have airport transportation?
Yes, Golden Silk Boutique Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Golden Silk Boutique Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Hanoi.
Are any cleaning services offered at Golden Silk Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Golden Silk Boutique Hotel offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.
Which languages are spoken by the staff at Golden Silk Boutique Hotel?
The staff speaks multiple languages, including English and Vietnamese.