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Golden Silk Boutique Hotel

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#105 of 552 Hotels in Hanoi
Certificate of Excellence
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Golden Silk Boutique Hotel
Golden Silk Boutique Hotel
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692 Reviews from our TripAdvisor Community

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Showing 601: English reviews
Naples, Italy
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in Old Town of Hanoi from five minutes from the lake. Then, the staff is very available and professional. The rooms are big and have all the comforts. In this hotel is possible to book excursions. Good for a holiday in Hanoi!

Helpful?
1 Thank RZNapoli
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear RZNapoli, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. Please do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & We look forward to welcoming you back. Kind regard, Emily Chu General... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at Golden Silk for 9 days during my business trip in Hanoi. I think it's a good hotel with good location, just 5 minute walk to Hoan Kiem lake and there are many amazing shops nearby, especially in silk products, these are very typical products of Vietnam. Breakfast at Golden Silk is great, they change menu everyday and... More 

Helpful?
1 Thank AnnNguyen7
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Annnguyen7, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. With my best regard, Emily Chu General Manager More 

Auckland, New Zealand
Level Contributor
61 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Confused about all the positive reviews... The only positives we could see was the location and friendly staff. The rooms are tiny with no windows and smell bad. One bed had 2 long black hairs in it. The food wasn't good. The roof top bar was hideous with stains on the carpets and walls. This place is in desperate need... More 

Helpful?
Thank K B
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear K B, Thank you for taking time to write a review of your stay at Golden Silk Boutique Hotel. Your feedback is extremely important as it enables us to continually improve both service & facilities. The full details of your feedback was shared with our Executive Team and actions have been taken immediately. K B, you are right to... More 

Brisbane, Australia
Level Contributor
95 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a very good hotel in the Old Quarter, only a couple of blocks from the Hoan Kiem Lake. The staff are excellent and the rooms a good size in European style. Breakfast has Asian and western options with plenty of variety including fresh fruit. There's also a rooftop bar. The hotel is on Hang Gai street with many... More 

Helpful?
1 Thank Sharon M
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Sharon M, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk hotel. It was our pleasure to serving you & we look forward to serving you again. With my best regards, Emily Chu General Manager More 

Levice, Slovakia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It is a good hotel near centre of the city. Hotel is clean, well kept, with modern furniture. Bar at lobby serves light meal with plenty of drinks available. We use this hotel everytime visiting Hanoi.

Helpful?
1 Thank pkostend
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Pkostend, Thank you for sharing satisfy experience about your recent stay with Golden Silk Hotel. Please do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us for every time visiting Hanoi. We look forward to seeing you again soon. Kind regard,... More 

Greater Perth, Australia
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were pleasantly surprised to find very friendly and efficient staff who spoke perfect English and who did everything to make our stay in comfortable large rooms with an en suite bathroom a very pleasant experience. Centrally located this boutique hotel felt like home away from home and their food was delicious. We could not fault a thing and have... More 

Helpful?
1 Thank Wufang
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Wufang, Thank you for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to welcoming you back "home". Kind regards, Emily Chu General Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at Golden Silk before and after our Ha Long Bay cruise. The hotel was organised through Paradise Cruises. We arrived late in the afternoon/evening on both nights so it really was just a place to sleep and it was great for this. Given its location it was pretty quiet. The breakfast was good and the staff were helpful... More 

Helpful?
1 Thank Nicola T
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Nicola T, Thank you for sharing experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we hope to serving you again with longer time that will make you feel more interesting with our service. Kind regards, Emily Chu General Manager More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at Golden Silk Boutique Hotel in February 2016. Staff was really friendly and helpful. They were always smiling. Rooms were quite small as we had an extra bed in our room. Breakfast was nice combination of western and Asian food. At the Rooftop bar was lovely place to end your day and watch the city.

Helpful?
Thank Hilla_mo
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Hilla_mo Thank you for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. With my best regards, Emily Chu General Manager More 

Ireland
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent three nights here as part of a two week holiday in Vietnam in April. The tour was all pre-arranged so this was my first place to stay. After a very long journey to Hanoi from Dublin I was met with a crazy road to cross. Looking rather nervous a bell boy came over and helped me with my... More 

Helpful?
3 Thank MariTIreland
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear MariTIreland, Thank you for sharing details of satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. with my best regard, Emily Chu General Manager More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Our first night in Vietnam and we arrived 3 1/2 hours late at 1.30am. Rooms were comfortable, nice, cool and very clean while breakfast that was provided, had a varied and yummy selection. Our bags were kept while we did a overnight stay to Halong Bay and we received a new room which was bigger and not on the internal... More 

Helpful?
Thank Kell N
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Kell N, Thank you for sharing satisfy experience about the room, food & service. We are sorry for the disappointing experience about water fee. Anyway, we just do charge for beverage in minibar in the room only & Not for daily 02 bottles mineral water on the table! Must been a misunderstood & my apologies for this. Thank you... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 

Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Location: Vietnam > Hanoi
Price Range: $56 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Priceline, Expedia, Odigeo, Hotwire, Agoda and Asiatravel.com Holdings so you can book your Golden Silk Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#28 Luxury Hotel in Hanoi
#40 Family Hotel in Hanoi
#42 Romantic Hotel in Hanoi
#58 Business Hotel in Hanoi
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