We stay in here for 3 night, and 1 night we go to ha long bay. Everything we arrange with Lisa.and all is excellent. Breakfast is really good with many choice.staff is friendly and helpful.we will be back next time
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The significant landmark in french quarter - St. Joseph's Cathedral is just located across the street from the hotel. Hoan Kiem Lake is not more than 10 mins walking distance and you will pass by souvenir shops, cafe, restaurant along the way. The staffs were...More
Great service from when we walked in the door! Bit of miscommunication over an issue with our room (our room had no hot water), but they first offered to upgrade as to a more expensive hotel in their chain, then to an identical room in...More
Amazing accommodation, facilities and a convenient location. Their service was really great! Lisa at reception is particularly helpful and accommodating. I would highly recommend staying here when in Hanoi as the staff really do go above and beyond to make sure you enjoy your stay.
Excellent service, clean and tidy. Go out of their way to please Customers, good choice for breakfast .staff very friendly ,warm and polite .around hotel have many bars and Restaurants. They also have pick up from airport to hotel even we arrived at 2 am.