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Gondola Hotel

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#89 of 577 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Gondola Hotel
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525 Reviews from our TripAdvisor Community

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Showing 384: English reviews
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Oregon
Reviewed 1 week ago

The hotel is very comfortable and location is very central (just some steps to Hoan Kiem lake). Hotel’s staff was very friendly with great care of customers. Breakfast was great with many type of local food. I really love Pho and tried it all days when I was here. I do not hesitate to recommend Gondola. You surely will enjoy...

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Thank Mikayla A
Reviewed 1 week ago via mobile

Great little hotel in Hanoi's Old Quarter. Centrally located and a 5 minute walk from the lake. Quiet room and good service - staff were always happy to help. Breakfasts were good with quite a variety to choose from.

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Thank Jamie C
Cape Town - S.A
Reviewed 3 weeks ago

The hotel is centrally located in the city and is a close walk to nearby sights like the Hoan Kiem lake and the theatre for the "water puppet show" which about 2 blocks away. We stayed here for 3 nights in total and used the hotel as a central point for our tours outside the city (to Halong bay). Good...

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Thank IndianJane
Amsterdam, The Netherlands
Reviewed 3 weeks ago

OK hotel on a good location. Hotel looks like it could use a good update. We got a room without windows. Normally not my choice, but we decided to go with it, since we stayed only for one night. The room was small and we could not walk around the bed without bumping into furniture or our bags. The bathroom...

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1Thank Yuur
Berkeley, California
Reviewed 4 weeks ago

We used the Gondola Hotel as our staging area for trips to Sapa, Hoi an, and Halong Bay. On 4 stays we had 4 different rooms on 4 different floors. In general, the hotel is clean and comfortable. The staff are friendly and helpful. The location, a block from lake Ho Hoahn Kiem is excellent. Wifi in the rooms was...

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Thank paullitsky
Ipswich, Australia
Reviewed 5 weeks ago

I stayed in the Gondola on 3 separate occasions recently. The staff were lovely - very helpful and thoughtful. The rooms I stayed in were different each time and 2 of the 3 of them were very high quality. The other was good, but older.

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Thank TRAVELLINGALONE068
Kamloops
Reviewed January 17, 2017

Recently stayed at the Gondola, Front Desk staff, excellent... friendly welcome, efficiently checked in.... offered an up grade... took it and it was great ! Bathroom clean and up to date, bedroom good size and in good condition. B'fast adequate... centrally located, easy to walk everywhere once you've learned to handle Hanoi traffic ! Loads of good coffee shops and...

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Thank Forres47
Ostrava, Czech Republic
Reviewed January 16, 2017

Hotel is in quiet part of old town near lake. Hotel staff is almost not speaking english. We have been there two nights in exclusive room (window to lake). When we came to roome there was a rat (at 2 am morning) and they changed the room to lower level (without window). We expected some discount but we get apology...

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Thank asalomon24
Sydney, Australia
Reviewed January 13, 2017

Stayed at Gondola Hotel in the old quarter very close to the lake. Small stalls mini marts pubs and entertainment in abundance. The people are generally friendly help full and honest and all ways looking for some one to practice their English language skills on... The Hotel itself is small but very nice staff all ways willing to help service...

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Thank Anndrew B
Honolulu, Hawaii
Reviewed January 12, 2017

Stayed 4 nights around New Year's Day. A bloc from the Lake and two blocs from the water puppet theater. My husband and and I both in the mid 70s could easily walk to the French Quarters as well as enjoy the Old Quarter. The reception and the support staff were very helpful and always with smiles. The hotel room...

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Thank takechan2014
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Gondola Hotel in Hanoi is exquisite merging between Italian spirit and Hanoi culture. Right in the heart of Hanoi Ancient Quarters, steps away from Hoan Kiem Lake and all other major sights of the city, this romantic boutique hotel is perfect for leisure and business guests. At Gondola Hotel we provide 40 glamour & elegant rooms where you can retreat into the peace and relaxation from the hustle and bustle of Hanoi. Full fill your enjoyment by dining on delicious Vietnamese and European cuisine at our Gondola Restaurant or relaxing in the stylist roof-top bar while admiring the picturesque panorama of Hanoi. Welcome to Gondola Hotel and allow us serve you with all of our professionalism and enthusiasm. ... more   less 

Additional Information about Gondola Hotel

Address: 31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
Location: Vietnam > Hanoi
Price Range: $38 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gondola Hotel 3.5*
Number of rooms: 40
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Hotel Style:
#46 Romantic Hotel in Hanoi
#53 Family Hotel in Hanoi
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Questions & Answers

Here's what travelers have asked, with answers from Gondola Hotel staff and other travelers.
3 questions
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4 months ago
over a year ago
Singapore, Singapore
over a year ago

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Questions? Get answers from Gondola Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be prepared to get a room without a window.”
 of 5 bubbles Yuur, 3 weeks ago | Read review
“Make sure the shower doesn't leak”
 of 5 bubbles paullitsky, 4 weeks ago | Read review
“The 8th floor is close to an upstairs area where it's possible to have a drink and look out over Hanoi while not hearing the traffic.”
 of 5 bubbles TRAVELLINGALONE068, 5 weeks ago | Read review
“All areas seemed quiet considering it was down town”
 of 5 bubbles Forres47, Jan 17, 2017 | Read review
“Rm 501 had good WiFi, 701 was nonexistent/erratic. All street side, but well sealed windows and glass doors, no noise to bother our sleep.”
 of 5 bubbles takechan2014, Jan 12, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question