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Hanoi Meracus Hotel 1

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1,012 Reviews from our TripAdvisor Community

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Showing 793: English reviews
El Cerrito, California
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Comfortable and clean, attractive and cheerful room. Modest but great value for the money. Very nice breakfast. The staff were so friendly and always ready to help out. Email communication before arrival was easy & responsive. The staff did a great job setting up a Halong Bay tour for us (La Vela Cruise - excellent). BTW, location is excellent too!

Helpful?
Thank Thomas0417
MeracusHotels, Customer Service Manager at Hanoi Meracus Hotel 1, responded to this review

Dear Our Valued Guests, We sincerely thank you for choosing Meracus Hotel 1 for your recent stay in Hanoi, and we are so happy to hear that you are satisfied with your stay at our Hotel. It is very nice of you to pay attention to all different parts of our Hotel's comfort such as room, location, breakfast, travel desk... More 

Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

首先 這間飯店,又乾淨、又舒服、交通位置好、離湖也很近。 雖然小小的,餐廳也小小的,但就是很精緻,很棒。 但這些其他飯店也可以做到, 其他飯店做不到的,就是這間Meracus的貼心度。 我們是在我們越南行程的最後一天回到河內住這間Meracus Hotel的,那時候我們從Sapa回來,好像吃壞肚子,或是得了腸胃型感冒。我一下巴士就開始吐。一到飯店,工作人員一聽到我不舒服,馬上就說他們可以幫我們打電話給藥局,或是有任何事情都可以找他們幫忙。 晚上差不多十一點多的時候,我們打電話到櫃檯問說有沒有白土司,他們回答:「我們會幫你去廚房找找看,如果廚房沒有的話,我們會想辦法幫你去外面買。」但那時候真的幾乎所有的店家都關門了,要找到吐司大概不太容易。大概20分鐘之後他們打電話來說「真的找不到吐司,但要不要我們煎顆蛋或是煮顆蛋給你呢?」 到了隔天早上,我還是很不舒服,我父母下去樓下吃早餐的時候,飯店的人還問我們說需不需要幫我煮什麼。他們後來特地為了我煮了一碗白稀飯,以及一個歐姆蛋。我覺得真的很感動。 最感動的是,因為我們的飛機是下午6:40的,照理來說11:00或11:30就要check-out了。但他們卻跟我們說,沒關係,因為身體不舒服,你們可以待在你們的房間一直到你們走,沒有關係。 我真的是感動得不知道該如何是好,請大家一定要去住這間飯店。你們一定會被他們的貼心服務感動到。 So, to begin with, this hotel is clean, cute, neat and really comfortable. It's quite a small hotel (just like any other hotel in Hanoi), but you can really relax and feel comfortable here. The location is pretty good, close to the lake. In addition to that, although being... More 

Helpful?
3 Thank Jouci
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I come to hanoi for business,stay at meracus hotel for over tree months. The service of staff of the hotel is carefully, they will remember what you like and do it for you individul.And the environment is very clean, the breafast is very tasty.I get the best respect from the service.

Helpful?
1 Thank 志雄 王
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Perfect location with 2 min walk to the centre where you can find all the main shops and market. The service was absolutely brilliant, all the staff were so friendly and at hand ready to help with everything. The welcome drinks were a lovely touch. The rooms were beautiful with the detailed material on the wall and the lanterns which... More 

Helpful?
1 Thank Ana R
Singapore, Singapore
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 17, 2016

We liked this hotel a lot. It was comfortable, clean, well-located, and the staff were very helpful. They all spoke English well and nothing was too much trouble for them. Breakfast was good, with an egg station and some a la carte options (pho etc).

Helpful?
Thank wildflowered
Hoi An, Vietnam
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 26, 2016

Me and my wife have stayed here approx 20 times now and also stayed at their sister hotel Meracus 2 a few times. As i stay in Hanoi a lot this is our number one place we always go. The food is great in the morning with buffet and a la carte options for Asian and Western customers. The rooms... More 

Helpful?
1 Thank Lewis B
1 review
5 of 5 stars Reviewed June 15, 2016 via mobile

The staff were very friendly and they provided the best service above the price you paid for. only thing the room is a little small but renovated and beautiful. The breakfast was very good and they greeted us with a welcome drink. Good location in the heart of Hanoi.

Helpful?
Thank 625sct
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2016 via mobile

We didnt book a room but we arrived very early in hanoi. Our hotel wasnt ready, so we went looking for a peaceful breakfast place. Thats why we end up at the hotel. We just want to say that the breakfast and staff was very nice. Fresh fruit, fresh juice, good tea, good french toast and english breakfast and they... More 

Helpful?
Thank Mieke G
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 28, 2016

I loved the Meracus! The staff are wonderful, the location is great, and the rooms are clean and comfortable. I have only good things to say about my stay here. The breakfast room is comfortable, and they have a buffet and a la carte items. Staff helped me with booking several tours and accommodated any last minute requests I had!... More 

Helpful?
1 Thank Jenny S
New York City, New York
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 23, 2016

This hotel is fantastic. The location is great - steps from the Water Puppet Theater and Old quarter. The rooms are super nice, great decor and very clean. Friendly, helpful staff and yummy free breakfast! Def recommend this hotel.

Helpful?
1 Thank Rehtravel
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Located in Hang Dau (Hang Dau) street – the famous shoe-shopping street of Old Quarter Hanoi, Meracus Hotel is at convenient place where you just step out and feel the true life of the over-1000-year-old beautiful city. With graceful design of lobby, lounge, restaurant and rooms, Meracus Hotel is the most right place for your relax after hours of working or traveling. ... more   less 

Additional Information about Hanoi Meracus Hotel 1

Address: 11 Hang Dzau, Hoan Kiem Lake | Old Quarter, Hoan Kiem Dist., Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $37 - $58 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Meracus Hotel 1 3*
Number of rooms: 22
Reservation Options:
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Hotel Style:
#13 Romantic Hotel in Hanoi
#14 Spa Hotel in Hanoi
#14 Business Hotel in Hanoi
#18 Family Hotel in Hanoi
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