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Essence Hanoi Hotel & Spa

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Essence Hanoi Hotel & Spa
Essence Hanoi Hotel & Spa
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2,600 Reviews from our TripAdvisor Community

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Showing 2,356: English reviews
Reviewed yesterday NEW

We are very satisfied with the service provided by Essence Hanoi Hotel & Spa. The staff are friendly and approachable as they patiently attended to all our needs. This is one of the best hotel I have stayed in with the great services provided by the staff. The hotel is located in Old Quarter, where all the highlights are. Also,...

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Helpful?
Thank Michelle L
Singapore
Reviewed 2 days ago NEW

I haven't been to Hanoi for years so decided to stay in the heart of the action Old Quarter. Essence Hanoi had some good reviews to tried it. Arrived late at night but the staff waited for me and hurried up to check me in but I found out that the breakfast is not included and it would cost US$10...

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2Thank Tristan_Anthony
Chicago, Illinois
Reviewed 2 days ago NEWvia mobile

We spent one night at this hotel located in the Old Quarters on our way to Halong Bay. Hotel was great, rooms and bathroom were spacious and very clean. The staff is very friendly. It is 5mins away from the lake and some other attractions. The reception/concierge was very helpful in organizing the letter for our visa and our airport...

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1Thank sashena h
Louisville, Colorado
Reviewed 3 days ago NEW

The Essence Hanoi Hotel and Spa has some of the best customer service I have ever had. The staff is very friendly and helped us with all our travel needs. We had to leave early one morning before the restaurant had opened and they packed us a breakfast bag to go so we wouldn't get hungry. We ended up coming...

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1Thank heatherrea22
Hong Kong, China
Reviewed 4 days ago NEW

We arrived there very late with my friend at the hotel and we realized that we havent the room we asked for. I should say that I was very tired so I got very angry and complain to the manager. The staff was amazing, they apologized, offer to us a refund and the breakfast and they cared so much about...

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Thank Maho2Wmb
New York City, New York
Reviewed 4 days ago NEW

My boyfriend and I stayed here for four nights during our first trip to Hanoi/Vietnam. Tucked away in the old quarter - the location couldn't have been more convenient. Quan - the concierge - welcomed us and must have sat down to explain the location, things to look out for, etc.. for a good half hour over fresh fruit juice...

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Thank annepnyc
Reviewed 1 week ago NEWvia mobile

We stayed two night at Essence Hanoi Hotel & Spa as we saw many good review on Tripadvisor. Now we know why many people recommend this hotel. Comfirtable and clean room, a bathtub in a bathroom, friendly and helpful staff. They kept a room for us in their sister hotel when they knew we had to go back to Hanoi...

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1Thank akiko s
Edinburgh
Reviewed 1 week ago

Hotel is located in the centre of the busy old quarter which is ideal for exploring and shopping. Very good restaurant with friendly and chatty staff. Front desk arranged water puppet tickets for us and very helpful and eager to please. Woken by local cockerels in the morning but this added to the atmosphere. Only issue was having to remind...

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3Thank Clairette
Reviewed 1 week ago via mobile

This hotel is a quiet oasis in the centre of the hustle and bustle of Hanoi. What stood out the most was the staff who provided an excellent service. They were incredibly helpful, genuinely polite and always willing to go above and beyond - I coughed once and they brought me a cup of ginger tea! I would highly recommend...

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1Thank Biraj B
Toronto, Canada
Reviewed 1 week ago

Booked online and received an amazing deal. Check in was seamless and the staff were amazing (I was meeting a group of friends for a birthday celebration, all of whom booked in the same hotel, one showed up to surprise everyone and the staff was so helpful in setting things up). The room was better than average (room 66). Included...

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2Thank Mark S
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more   less 

Additional Information about Essence Hanoi Hotel & Spa

Address: 22 Ta Hien Street, Hoan Kiem District | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Essence Hanoi Hotel)
Location: Vietnam > Hanoi
Price Range: $56 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Essence Hanoi Hotel & Spa 3.5*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Agoda, Priceline and Odigeo so you can book your Essence Hanoi Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Family Hotel in Hanoi
#2 Romantic Hotel in Hanoi
#4 Business Hotel in Hanoi
#9 Spa Hotel in Hanoi
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Questions & Answers

Here's what travelers have asked, with answers from Essence Hanoi Hotel & Spa staff and other travelers.
25 questions
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Toronto, Canada
over a year ago
Chester, United Kingdom
9 months ago
Melbourne, Australia
over a year ago

See all questions (25)

Questions? Get answers from Essence Hanoi Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a quiet room on a top floor (like the 8th floor).”
 of 5 bubbles Snarldo, 1 week ago | Read review
“If you can budget for a stay in the Essence Suite, it is really lovely”
 of 5 bubbles spopey15, 2 weeks ago | Read review
“The lower rooms are quieter and the higher rooms have a view.”
 of 5 bubbles MarlynneP, 2 weeks ago | Read review
“there are connecting rooms available”
 of 5 bubbles raullim7, 4 weeks ago | Read review
“Best views from higher floors - third and up.”
 of 5 bubbles gareth50, Oct 25, 2016 | Read review
5 of 5
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