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Hanoi Hibiscus Hotel

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340 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Muar District, Malaysia
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Pros: 1. Friendly and helpful staff. They can help arrange airport transportation. 2. Breakfast was pretty good! Cons: 1. Hotel room didn't look clean, lots of cockroaches could be found. I think the experience may differ depending on which room you check in. 2. The hotel doesn't have lift. This might be a deal breaker for those travelling with elderly... More 

Helpful?
Thank powershotman
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 10, 2016 via mobile

The hotel manager Peter was super helpfull. He arrange for us the Halong Bay tour and the tickets for train. Good deal for the fair price! Keep up the good work Peter! I suspect that the bedding was not fresh when we came, and the guests next door was partying and screaming all night. Mayself I'm a party person, but... More 

Helpful?
1 Thank Mojca P
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 29, 2016 via mobile

Very good hotel and all the staff are very friendly! Good rooms, very good breakfast and the location is perfect. They helped us purchasing the tours and they were actually the best price we found around. We could exchange money here, and it was the best price we found around as well. They have fast laundry and good wifi. The... More 

Helpful?
2 Thank Isadora O
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 29, 2016 via mobile

Very Helpful Staff from beginning to end. Purchased all local tours at reception at a fair price and no "hidden secrets". All tours went perfect exactly the way we were explained at the day we arrived. I would recommend Hibiscus for its location, breakfast, friendly helpful front desk, good wi-fi reception thru out the hotel, wide range of services provided... More 

Helpful?
1 Thank Lawrence S
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 14, 2016

This hotel may have a good location, but everything else about this is absolutely not worth it. The rooms are dirty, worn out, old and does not look like the pictures! It's expensive compared to what you get, and I would not recommend this to anyone. Please see pictures attached for proof. Do not stay at this hotel. We payed... More 

Helpful?
3 Thank Tommy J
A TripAdvisor Member
5 of 5 stars Reviewed May 20, 2016 via mobile

Peter was the best , he sorted us out with a great room , He made sure we had everything we needed night and day , breakfast was always spot on and he even told us wer to go and gave us a map with directions! Peter deserves a medal 🏆 oh and the hotel was good , clean and... More 

Helpful?
Thank A TripAdvisor Member
Malaysia
1 review
5 of 5 stars Reviewed May 15, 2016

We arrived at Hanoi at 830am and hotel pre-arranged airport taxi has been waited for us (reduced all the hassle for transportation). Once we arrived at the hotel, welcome drinks were served and we were given details on Hanoi map that will guide up to move around. Peter and hotel staff were very friendly and helpful. During our stay, we... More 

Helpful?
Thank YongSP
Level Contributor
2 reviews
5 of 5 stars Reviewed May 9, 2016 via mobile

Great staffs and service! We arrived early on the first day in Hanoi and on the day from SAPA,Peter and staffs took care of us and prepared the room to be ready before noon.All tour and tickets have arranged by the Hotel. Nothing to worry about.

Helpful?
Thank Wararat E
Level Contributor
4 reviews
4 of 5 stars Reviewed April 18, 2016

There is a good location in old quarter area. Only few minutes (5 to 10 minutes) to night market in Hanoi. Moreover, staffs are very friendly and helpful. The room was clean. Bed is also good as well.

Helpful?
Thank Gaggag N
Grand Forks, Canada
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 15, 2016

We arrived at 6:30 AM in Hanoi off the night bus in the POURING rain. My partner was obviously ill with a high fever. Peter arranged to have a room ready for us by 8 AM with no extra fee for such an early check in and upgraded our room at no extra charge for that one night. He also... More 

Helpful?
1 Thank mazy43
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Opened in September 2011, this hotel in an addition to the Hanoi Hibiscus Hotel providing fine accommodation as part of our Hanoi Cozy Hotel chain. Conveniently situated in the heart of Hanoi, the Hanoi Hibiscus Hotel just 150 meters from the famous Hoan Kiem Lake and within walking distance of many tourist attractions such as the Ngoc Son Temple, the Hanoi Opera House, the Thang Long Water Puppet Theatre and the special atmosphere of Hanoi’s Old Quarter.Hanoi Hibiscus Hotel offers affordable, luxurious accommodation in an authentic Vietnamese neighbourhood. Rooms are furnished with wooden floor and state-of-the-art facilities. All rooms feature bathrooms and shower, hair dryer, and IDD telephone. Hotel services: currency exchange, laundry, and tour information.Just a few steps out of the Hanoi Hibiscus Hotel hotel you can explore the best of Hanoi's architectural gems and walk along to experience the wonderful flavour local food, night market, and shopping. ... more   less 

Additional Information about Hanoi Hibiscus Hotel

Address: 52 Ngo Huyen Str | Hoan Kiem Dist, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $15 - $36 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hanoi Hibiscus Hotel 2.5*
Number of rooms: 10
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Hotel Style:
#10 Best Value Hotel in Hanoi
#22 Romantic Hotel in Hanoi
#52 Family Hotel in Hanoi
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