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Hanoi Holiday Diamond Hotel

Travelers' Choice award winner
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Hanoi Holiday Diamond Hotel
Hanoi Holiday Diamond Hotel
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1,891 Reviews from our TripAdvisor Community

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Showing 1,560: English reviews
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Sydney, Australia
Reviewed 3 days ago NEWvia mobile

Was quite disappointed for a 3 star hotel especially after reading other reviews! I will say though the reception staff were lovely but the rooms were so outdated and mouldy smell. Huge stains in the carpet in the hall really noisy at night - breakfast was just horrible - the whole experience was a let down for me!

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Helpful?
Thank neetie25
Vancouver
Reviewed 5 days ago NEW

With all the good reviews and the TA award, we had high expectations for this hotel and were slightly disappointed. It was a little darker and dingier than expected, and our room was quite small. It might have just been due to the room we had been assigned, as the window is a small rectangle near the ceiling. There is...

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Thank theyansus
Brisbane, Australia
Reviewed 2 weeks ago via mobile

Location is perfect just 1 or 2 streets away from the backpacker/beer and nightlife district but not right in it. There are cafes and eateries right outside the door if you need. We were in room 505 and never heard a peep of noise from outside, even though we had a big window for fresh air and natural light (average...

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1Thank OZmelia
Munich, Germany
Reviewed 2 weeks ago

I had a great time in Hanoi. The Hanoi Holiday Diamond Hotel with the most friendly and helpful employees provided information about every question I had. They made my stay comfortable with a pleasant atmosphere. I felt very welcome. The location within the old quarter is perfect to reach nearby bars, restaurants and the Hoan Kiem Lake.

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Thank jessica-lindlau
Reviewed 2 weeks ago via mobile

Staff were extremely nice and helpful, and clear on what time we should leave the hotel for our tours. We stayed 1 night before going to ha long bay, then returned for another night. We were going to move to another hotel for the next night, and the staff offered to transfer our luggages to the next hotel at no...

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Thank Crystal S
Sofia, Bulgaria
Reviewed 3 weeks ago

It very pleasure place to stay in Hanoi. This was our second stay in the hotel. They upgraded us with big family room. But the best in the hotel is staff. The girls and the boys are very kind and help a lot with everything. If you need information they give you, if you need to leave some luggage there...

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Thank Mili-lia
Norfolk, United Kingdom
Reviewed 3 weeks ago

We stayed here for three nights in an executive double room. We received a warm welcome and the staff were friendly and helpful throughout our stay. There isn't a lift, but I'm sure the staff would help to take cases upstairs, if necessary. Our room had a window to the back and was spotlessly clean. There was a good selection...

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1Thank 226Jacqueline
Adelaide Hills, Australia
Reviewed 3 weeks ago

The hotel was comfortable and clean with a great bathroom compared to some. The concierge spoke very good English and was able to suggest a number of restaurants and activities to fill our day or two in Hanoi. Only bad factor was that there was no lift. We were on the 3rd floor and strong enough to lug a 20kg...

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1Thank pbalestrin
Gold Coast, Australia
Reviewed 3 weeks ago

Great location in the old city, near the old city gate. Lots of restaurants in the area and good spot to start for your exploration of the old city. A warm welcome and a beautiful room - I believe we may have been upgraded to a nicer/larger room. A shame we were only staying one night.

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Thank paula-from-nz
Singapore, Singapore
Reviewed 4 weeks ago

Stayed for a total of 3 nights and what makes the difference is the service given by their staff especially Alice.The other two staff , My and Thieu are also good. I enjoyed my stay very much and hope to be back next year.

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Helpful?
Thank peter109simei
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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
A boutique hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a 3 star hotel. A renovation has been done in 2014 by redecorating all the funitures in all of our rooms . The old design was replaced by a very modern and charming style one .You will live in a fresh and comfortable space with new beds ,wardrobes ,floor... Arrangement.Offering fantastic value of money, our hotel is located right in Hanoi Old Quarter, approximately about 5 minutes walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. ... more   less 

Additional Information about Hanoi Holiday Diamond Hotel

Address: 5 Nguyen Sieu Street | Hoan Kiem, Hanoi, Vietnam
Location: Vietnam > Hanoi
Price Range: $23 - $41 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Holiday Diamond Hotel 3*
Number of rooms: 19
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Booking.com, Travelocity, Priceline, Expedia, Hotwire, Hotels.com, Evoline ltd, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hanoi Holiday Diamond Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#11 Family Hotel in Hanoi
#13 Best Value Hotel in Hanoi
#14 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travelers have asked, with answers from Hanoi Holiday Diamond Hotel staff and other travelers.
13 questions
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Questions? Get answers from Hanoi Holiday Diamond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask Alice if you have any problems you won't be disappointed”
nathan241087, Apr 21, 2017 | Read review
“Would not recommend you request a room at the front!”
farawaynut, Mar 22, 2017 | Read review
“Rooms 401, 501, 601 have the best position.”
Ward50Thailand, Mar 14, 2017 | Read review
“Need a window”
, Mar 12, 2017 | Read review
“The internal twin room we stayed in was quite small.”
bryanhH6921PS, Feb 23, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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*Disclaimer
Prices are for 1 room, 2 adults
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