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Parkson Hotel Hanoi

Travelers' Choice award winner
7 Hang Mam | Hoan Kiem, Hanoi 10000, Vietnam
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1 room 1 adult
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Parkson Hotel Hanoi
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166 Reviews from our TripAdvisor Community

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Wilmington, North Carolina
2 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

Overall the hotel is nice but the manager completely screwed us over, we asked for a waterfall that we came to Vietnam to see and he swore it was in the town of Sa pa. We showed him pictures and on the map and he said no no it's here I promise. Payed 138 dollars each for the trip. Neither... More 

Helpful?
Thank Mmartabano960
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Reserved this place via Agoda because there was a huge discount, so this place would normally be out of my low and cheap budget. The first room that was arranged was the Family Room, but the toilet was broken, so I was moved to a Deluxe Room. Aside from the tiny ant problem and broken television, the hotel room is... More 

Helpful?
Thank Kykykylin
Hanoi, Vietnam
1 review
5 of 5 stars Reviewed 2 weeks ago

Perfect place! Everything was perfect! Room was nice and very clean, location is great. the best in this hotel is very helpfull and competent Staff especialy Anna who told me fun stories , showed me how to take a bus to Cat Ba island, helped me book the train ticket to Lao Cai. I could leave my bags in the... More 

Helpful?
Thank AlexT2209
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It's located in a good place of old quarter Room are very spacious, clean and comfortable Staff are kindly and helpful Free breakfast as well and good variety. Thanks to Ms Lily most especially for attending us nicely

Helpful?
1 Thank Louis118
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

jacky the best management. I was in a lot of hotels but this hotel is wonderful Parkson hotel  manager  Mr jacky always help me. Hanoi when I misplaced luggage he had contacted all domestic aviation enthusiastically help me find the luggage immediately in the next. Rooms here are clean, friendly staff, very good location situated in the old town center.

Helpful?
Thank Thuy T
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

위생도 괜찮고 무엇보다 서비스가 굉장히 좋다. 괜찮은 상점 추천해달라고 하면 직접 그곳에 전화하거나 같이 데리고가서 물건을 바가지씌우는지 안씌우는지 같이 계산해주는가하면 문제가 발생했을때 자기일처럼 적극적으로 도와준다. 물론 3성급 호텔이라 시설면에서는 많이 좋지 않지만 충분히 편안하고 시원하게 잘수있었다. Free wifi. Breakfast. Nice bed . Nice workers. Very kind. Good Clearance.

Helpful?
Thank Youngseo K
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We were group of 9 students visiting from South Korea and stayed in this hotel for 7 nights. To be honest we didnt expect it to be this satisfying. Each day we could rest comfortably at this hotel. The Parkson hotel was clean, had great services, best location and amazing staff members! Every time we had troble translating or finding... More 

Helpful?
Thank SionPark
Singapore, Singapore
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Rating is given more for exprience than the room. Booked this hotel for group of 4. Room: will give it 4 stars. Clean, decent hotel room though the size is a bit small (didnt expect it..but not an issue). The ensuite is clean and well-maintained but a warning that the shower space itself is really really small (again not an... More 

Helpful?
Thank Wannadaydream
Hanoi, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Everything was perfect. We were welcomed with a smile, a cup of hot tea and a map of the area with recommendations for shopping eating and everything else. The staff (especially Anna, Lily, Jacky, Thuy) made our stay comfortable. They were frienly and took care us every time. Breakfast was lovely- you can order off the menu and are encouraged... More 

Helpful?
1 Thank Spiderman92
London, United Kingdom
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We enjoyed our stay and found the staff to be incredibly friendly and helpful. The hotel is well situated in the old quarter of Hanoi. We had a bit of noise in the corridors until late at night but apart from that the hotel was quiet. The staff very kindly offered that we help ourselves to the breakfast buffet but... More 

Helpful?
Thank jlaardweg
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