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Hanoi Grand Hotel

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88 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Sydney, Australia
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 26, 2015

We have stayed at this Hotel in Hanoi twice now, and would not hesitate in coming back again. The Grand Hotel has changed its name to the Urban Alley Hotel, but that's all that has changed. The staff are super friendly and helpful and speak excellent English. The rooms have all been refurbished since our last visit two years ago.... More 

Helpful?
Thank Erich E
Denver, Colorado
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 12, 2015 via mobile

Stayed here for 5 days and really enjoyed it alot.The, staff were very friendly.And the breakfast was so good.Had multiple choices as to what to have.Room was very large and comfy.Quiet as it can be for Hanoi.Would def, recommend it on your choices to stay.The nieghbor hood us within walking distance to many places to eat and coffeee shops

Helpful?
Thank jmrepooc
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 12, 2015 via mobile

My partner and I started of our month travelling Vietnam at this hotel. We thought as it was our first place we would spend slightly more than usual just to settle in a little easier. Worth every bit we payed for, which wasn't even that much anyway. Had a nice Spacious room, good shower, plenty of cheap snacks and beverages... More 

Helpful?
Thank stercusFIT
Lyon, France
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed January 29, 2015 via mobile

We stay 2 weeks in this small hotel. The staff is very helpful and make their best to have a nice stay. Very well situated, 7 minutes from the lake, 5 minutes from the railway station, 5 minutes from the Vietnam airlines to take shuttle to the airport, 10 minutes from the art museum. The rooms are nice and large.... More 

Helpful?
1 Thank Stefetlolo
1 review
5 of 5 stars Reviewed January 24, 2015 via mobile

Our family returned Vietnam for couble weeks. We decided to stay Hanoi Grand Hotel.We are all happy as hotel'staff-they were so helpful and polite with us.Always greetings us with smile made us felt coming home.Our room were large and clean specially with a big window and a small balcony that we had fresh air .Overall,good to stay in this hotel.

Helpful?
Thank 271tuanh
Sydney, Australia
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 19, 2015

as i said value for your money fresh cooked breakfast to order hotel has lift quiet location near lake and old quarter good place to start your vacation from yes would return suitable for couples singles and the elderly

Helpful?
Thank siddalthomas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 17, 2014 via mobile

We stayed at this hotel 2ys ago and condition of this place has run down a fair bit. No water pressure to take a shower just a trickle not even enough to wash my hair had to wait to next hotel to do that. No window coverings in bathroom had to ask for some so the workmen couldn't look in.... More 

Helpful?
Thank Loulabells
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 4, 2014

Very pleasant stay in a lovely hotel. Convenient location. Bed very comfortable and free breakfast is very good with a varied choice. Staff were very helpful. Chinh recommended loads of places for me to go and ensured a great stay in Hanoi. Kept my bags safe when I went overnight to Sapa and gave me access to a room FOC... More 

Helpful?
4 Thank Neil D
durban
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed November 23, 2014

We had to spend our last night in Hanoi at the Hanoi Grand Hotel because of a booking issue with another hotel of this group (eclipse legend). The staff at the other hotel organized a room in this hotel, at the same rate, which is nice. however, they gave us a big spacious room (the one on the picture of... More 

Helpful?
Thank tibsDurban
Salt Lake City, Utah
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 14, 2014

The Hanoi Grand Hotel in Hanoi old quarter rocks! You will not find a friendlier, more helpful and accommodating staff any where in Vietnam. The free breakfast served every morning with your stay is outstanding! Location was great as well, short walk or cyclo-ride to many sightseeing places. Thank you Grand Hotel for a great stay.

Helpful?
Thank noel c
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hanoi Grand Hotel is situated in the heart of Vietnam's Capital City, Hanoi, in Hanoi's most popular tourist destination, The Old Quarter.Hanoi Grand Hotel have cheaper price than other hotels with same service. The Old Quarter is the base for experiencing the intriguingly crazy beautiful culture, with not to be missed breathtaking destinations such as Ha Long Bay, and Sapa close by. ... more   less 

Additional Information about Hanoi Grand Hotel

Address: No. 26 Hoi Vu Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $23 - $40 (Based on Average Rates for a Standard Room)
Number of rooms: 32
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