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Hanoi Alibaba Hotel

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1 room 2 adults 0 children
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98 Reviews from our TripAdvisor Community

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Showing 68: English reviews
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Detroit
Reviewed 2 weeks ago via mobile

I was really disappointed in the lack of organization & seemingly overpriced tours offered by alibaba. I didn't stay in the hotel (I stayed next door at Classic Street), but I utilized their travel resources for Halong Bay & Sapa. Several times I was left waiting for 1hr of more & had to call the agency to have them locate...

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Helpful?
Thank Casheta
County Laois, Ireland
Reviewed 2 weeks ago

We did not stay at the hotel but we did 2 tours with them and they were very good. The first was to Sapa, 2 days and one night in a homestay. It was misty out but we enjoyed the trek and our stay with our host Mao. The only issue was that we arrived back to Hanoi at 3:30am...

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Thank patrick3663
Ho Chi Minh City, Vietnam
Reviewed December 13, 2016 via mobile

Not recommend this hotel. I just came and took a look at their 2 rooms. The hotel is really old and has bad maintaining. Especially the restroom wasn't clean at all and had bad smell. Should check before you check-in.

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Thank Khi3mVo
Aix-en-Provence, France
Reviewed November 26, 2016 via mobile

We stopped at this shop because we saw among services laundry service. We paid for wash and iron 50k a kilo. But as we came back at our hotel and unpacked the bag, it hasn't been ironed. Check your laundry before you leave!

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Thank poupou62
Reviewed November 18, 2016 via mobile

... otherwise you're likely to get the plague. We were another group that checked in, looked at the room and then promptly checked out. The bed consisted of one thin foam mattress on top of a soiled spring mattress. We were on the top floor. The windows did not close and there was a large open water tank outside one...

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Thank DrewSzabo
Reviewed July 30, 2016 via mobile

The hotel itself is in a great location right in the midst of the old city, not to mention one of the cheapest around. We stayed in a fan room at first but it was so hot we had to take showers in the middle of the night to cool down. Upgrade to an air con room and all your...

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Thank Jessie V
Hoi An, Vietnam
Reviewed May 19, 2016

This is one to miss. The room was a tiny unbarably hot box with no window, shared bathroom down the hall hadn't been cleaned and the guy on reception didn't care at all. Its cheap and we had only one night there but I wouldn't bother!

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1Thank TMO8816
Jersey, United Kingdom
Reviewed May 2, 2016

The room I had looked like walking into a derelict house. Badly lit, grimy, no window but a two door effort (which didn't close properly) which opened onto a tiny scruffy balcony, "bathroom" not enough room to swing a cat (cleanish, but rundown) ... TV didn't work properly, air-con knackered, people could look into the room, etc. Saw one room...

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1Thank CARL G
Hanoi, Ha Noi, Vietnam
Reviewed April 28, 2016

I travel to Hanoi and had booked one room at Alibaba Hotel. A simple hotel, but very convenient and comfortable. The hotel is easily accessible from the famous attractions of Hanoi, such as: Hoan Kiem Lake, the night market, and some famous eating places in the Hanoi Old Quarter Hotel rooms are clean, staff are friendly and helpful.

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Thank Duy D
Motherwell, United Kingdom
Reviewed April 27, 2016 via mobile

Unfortunately in this case you get what you pay for! Location was the best thing about this hotel as the rest of it is really ran down one of our least favourite places we have stayed in SE Asia! Staff were pleasant enough and helped us arrange a fantastic and reasonably priced trip to Halong bay! Hotel needs a lot...

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Helpful?
Thank Paulaaaam
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
HA NOI ALIBABA HOTEL is located right in the center of Old Quarter in Hang Be Street. It takes only 2 minutes by step from hotel to Hoan Kiem Lake and the Thang Long Water Puppet Theatre Show. HA NOI ALIBABA HOTEL are within 5 minutes by walk to discover Hanoi Old Quarter and visit the Night markets in Hang Ngang, Hang Dao Street. Surrounded by many hotels, local restaurants, tour agent, banks. ... more   less 

Additional Information about Hanoi Alibaba Hotel

Address: 39 Hang Be Street - Hoan Kiem Dist, Hanoi 10000, Vietnam (Formerly Homey Hotel Hanoi)
Location: Vietnam > Hanoi
Price Range: $10 - $18 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Alibaba Hotel 2*
Number of rooms: 25
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Questions & Answers

Here's what travelers have asked, with answers from Hanoi Alibaba Hotel staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms with balcony good street view”
 of 5 bubbles 192duyd, Apr 28, 2016 | Read review
“Top floor with view of the street”
 of 5 bubbles simonwX8071BS, Mar 11, 2016 | Read review
“ever room with bathroom”
 of 5 bubbles 199nhungn, Dec 11, 2015 | Read review
“Make sure you get a room with airconditioning, because it is pretty hot in Hanoi during the summer.”
 of 5 bubbles Joost_Carola, Aug 20, 2014 | Read review
“Choose deluxe or superior room with better balcony city view.”
 of 5 bubbles Fiona613, Jun 28, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question