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Hanoi Alibaba Hotel

39 Hang Be Street - Hoan Kiem Dist, Hanoi 10000, Vietnam (Formerly Homey Hotel Hanoi)
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87 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Hoi An, Vietnam
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 19, 2016

This is one to miss. The room was a tiny unbarably hot box with no window, shared bathroom down the hall hadn't been cleaned and the guy on reception didn't care at all. Its cheap and we had only one night there but I wouldn't bother!

Helpful?
Thank TMO8816
Jersey, United Kingdom
2 reviews
1 of 5 stars Reviewed May 2, 2016

The room I had looked like walking into a derelict house. Badly lit, grimy, no window but a two door effort (which didn't close properly) which opened onto a tiny scruffy balcony, "bathroom" not enough room to swing a cat (cleanish, but rundown) ... TV didn't work properly, air-con knackered, people could look into the room, etc. Saw one room... More 

Helpful?
Thank CARL G

Travelers are raving about these Hanoi hotels

Hanoi, Ha Noi, Vietnam
1 review
5 of 5 stars Reviewed April 28, 2016

I travel to Hanoi and had booked one room at Alibaba Hotel. A simple hotel, but very convenient and comfortable. The hotel is easily accessible from the famous attractions of Hanoi, such as: Hoan Kiem Lake, the night market, and some famous eating places in the Hanoi Old Quarter Hotel rooms are clean, staff are friendly and helpful.

Helpful?
Thank Duy D
Motherwell, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 27, 2016 via mobile

Unfortunately in this case you get what you pay for! Location was the best thing about this hotel as the rest of it is really ran down one of our least favourite places we have stayed in SE Asia! Staff were pleasant enough and helped us arrange a fantastic and reasonably priced trip to Halong bay! Hotel needs a lot... More 

Helpful?
Thank Paulaaaam
Italy
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 24, 2016 via mobile

The service was terrible,the owner of the hotel was rude and dishonest with prices.the room don't look same as the pictures, dirty place(the bed wasn't clean and the tower provided too, no hot shower and the wifi didn't work.I had the worst experience ever here in Asia.!!! Spend $2 more and go next door.

Helpful?
2 Thank vanessaseveri1993
Copenhagen Region, Denmark
Level Contributor
96 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 11, 2016

Staying this hotel at the top floor for four night. Amazing view and a quite charming room. Was a bit cold, but nothing a blanket couldn't handle. The hot water in shower had small interruptions. The staff was really helpful and made me feel very welcome. I had a really good stay. All in all very good value for the... More 

Helpful?
Thank Simon W
Hoi An, Vietnam
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 11, 2016

I have booked two nights at this hotel via booking.com on the day of my travel to Hanoi. After a long bus journey from Sapa, I turned up at the hotel and just to be told that they were fully booked and I had a go and find somewhere else to stay at 10.30 pm. The receptionist were so rude.... More 

Helpful?
Thank hoasonghy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 24, 2016 via mobile

Lights and sink wasn't working. When we arrived at the hotel bed cover wasn't changed!.. There were some dead cockroaches on the floor! We went to look for another hotel, Even though we didnt stay at the hotel booking.com still took the money from my credit card unfairly!... We complaint to booking.com and we still havent received any reply!..

Helpful?
Thank Özge Ç
Monroe, Louisiana
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed February 23, 2016

I made a reservation for Alibaba Hotel through tripadvisor's link to booking.com. When I arrived at the hotel they told me they were out of rooms. I told them I had a reservation, and they shrugged. I had even noted on my reservation what time I was going to arrive, and I was right on time. I would encourage you... More 

Helpful?
1 Thank Walt S
Hanoi, Vietnam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 4, 2016

It was amazing, for price you pay. We stayed for 1 night and then we went on the golden bay cruise round halong bay, hotel arranged at a great price. We booked an overnight trip to halong bay with them and te hotel even rang up the boat to check how we were getting on. They helped us with any... More 

Helpful?
1 Thank MAX14788
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
HA NOI ALIBABA HOTEL is located right in the center of Old Quarter in Hang Be Street. It takes only 2 minutes by step from hotel to Hoan Kiem Lake and the Thang Long Water Puppet Theatre Show. HA NOI ALIBABA HOTEL are within 5 minutes by walk to discover Hanoi Old Quarter and visit the Night markets in Hang Ngang, Hang Dao Street. Surrounded by many hotels, local restaurants, tour agent, banks. ... more   less 

Additional Information about Hanoi Alibaba Hotel

Address: 39 Hang Be Street - Hoan Kiem Dist, Hanoi 10000, Vietnam (Formerly Homey Hotel Hanoi)
Location: Vietnam > Hanoi
Price Range: $10 - $18 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Alibaba Hotel 2*
Number of rooms: 25
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