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Hanoi Rainbow Hotel

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Hanoi Rainbow Hotel
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27 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Paris, France
1 review
1 of 5 stars Reviewed November 18, 2014

We stayed just one night. Nobody told us that you cannot get the "included breakfast" after 8h45 (It was 9am) in a very rude way. Shower doesn't work either so I tried to explain that I didn't want to pay the entire price for the room et the staff suddently became aggressive and intimidating. The guy from the reception was... More 

Helpful?
Thank Clement P
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2014 via mobile

Great location to get around the city, staff were fab we watched the football with them and they even gave us a free beer, sorted out a bus and boat to cat ba and didn't try to sell us a tour, also helped my friend get his bag back when it didn't turn up at the airport, organised us taxis... More 

Helpful?
Thank Ronan H
Berlin, Germany
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed February 22, 2014

We planned to stay for two nights in Hanoi and took a room at Rainbow Hotel. The hotel is located right in the centre of the old town. The stay was a great disappointment. The room was small, mouldy and the only window was to the staircase. The bathroom had no window either. Considering that the AC was not working... More 

Helpful?
1 Thank JV_Travelling

Travelers are raving about these Hanoi hotels

Hanoi, Ha Noi, Vietnam
2 reviews
3 of 5 stars Reviewed August 20, 2013

I have stayed at this hotel a couple of times with my wife who is Vietnamese. We found the hotel staff to be both friendly and helpful contributing to the good atmosphere in the hotel. The hotel is in a good central location right near Hoan Kiem lake and other attractions. The rooms are basic but clean and neat and... More 

Helpful?
Thank Daniel H
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 21, 2012

This poor excuse for a hotel is a disgrace! The place is unhygienic, beds were filthy and the shower did not work. The staff were extremely rude, particularly the guy that supposedly owned the place. We turned up 5 minutes late for breakfast and they refused to serve us. We also desperately needed to print of a plane ticket and... More 

Helpful?
1 Thank kate M
Toronto
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 29, 2012

I’m not sure if we stayed at a Rainbow Hotel that was ripping off another by the same name (a frequent practice in Vietnam) or if this place was once actually a good place to stay. Because my boyfriend and I booked here after reading great reviews and were thoroughly disgusted. Our room smelled incredibly musty and damp. There was... More 

Helpful?
1 Thank JaclynMichele
London
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 24, 2012

This hotel has a foundation of good reviews here and on other sites (especially hostelbookers which we booked through) which it seems to be using to support its new-found lack of effort. We found the reception staff to be (with the exception of one girl) completely disinterested in any of the guests: we were given wrong directions to the bus... More 

Helpful?
Thank Chris H
Hanoi, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 13, 2012

upon arrival the staff were very unhelpful and rude, we were led to a room with a strong smell of damp and mould which they had covered up with pictures. we asked for another room. the staff offered no apology for the state of the first room and gave us a key for a different room, in which the air... More 

Helpful?
Thank jon l
Northwich, United Kingdom
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed June 19, 2012

lovely receptionists and great travel desk - we booked our halong bay trip through the hotel and they were helpful and we got the best deal out of everyone on our trip. The beds were rock solid in both rooms that we stayed in. Breakfast was great with a massive bread roll and fresh fruit. Would recommend this hotel, great... More 

Helpful?
1 Thank Amanda P
Manchester, England, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 12, 2012

We stayed here initially for 2 nights and later extended our stay - we were impressed with the location, its in the heart of the Old Quarter and everything is quite literally at the hotels doorstep. The hotel is basic but clean and a good value budget hotel. What makes this place different to everywhere else is the fantastic reception,... More 

Helpful?
Thank Little_Pong
Questions? Get answers from hotel staff and past guests. Ask a question

3 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free Internet
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
If you are looking for comfortable accommodation and good service (24-hour availability), this 3-star hotel is the right choice. The hotel's 35 rooms benefit from air conditioning, as well as cable television, a telephone and a minibar. The hotel is situated near to the city centre (approx. 0.1 km). The hotel has non-smoking rooms, which can also accommodate your four-legged friends. Please indicate your requirements when booking. Safes are available at reception and in your room to hold your valuables. The hotel provides Internet access in your room or via a wireless connection in public areas. Feel free to enjoy room service or the wake-up facility when staying at the hotel. The friendly team at reception will provide you with more information on the hotel's own car rental offer. All bathrooms are naturally equipped with a hairdryer. Go on a voyage of discovery on one of the hotel's own rental bicycles. Treat yourself to a meal in the hotel restaurant, pausing for refreshment from the bar. ... more   less 

Additional Information about Hanoi Rainbow Hotel

Address: 20 Hang Can str | Hoan Kiem, Hanoi 844, Vietnam
Location: Vietnam > Hanoi
Price Range: $10 - $13 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Rainbow Hotel 2*
Number of rooms: 35
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