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Hotel de l'Opera Hanoi

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29 Trang Tien Street Hoan Kiem District, Hanoi 10000 Vietnam
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1189)
Room & Suite (442)
Dining (99)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel de l'Opera Hanoi
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#157 of 1,144 hotels in Hanoi
Location
Cleanliness
Service
Value
Travelers' Choice
Operatic Glamour in the Heart of Hanoi: Hotel de l'Opera Hanoi - MGallery by Sofitel offers travellers a sophisticated break near the iconic Hanoi Opera House. As soon as you arrive, you can't fail to be won over by the magic of the setting and the theatrical interior, filled with rich shades, silk drapes and flamboyantly coloured furniture. The same decadence runs through the 107 rooms and suites that combine 21st Century comfort with French sophistication and grand decor. Just as impressive are La Fee Verte Bar renown for its signature Absinthe, and the hotel's restaurants Cafe Lautrec for Mediterranean inspired cuisine and Satine for Vietnamese cuisine.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary welcome drink
Kid-friendly buffet
Special diet menus
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Minibar
Cable / satellite TV
Bidet
Safe
Separate living room
VIP room facilities
Bottled water
Flatscreen TV
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
Vietnamese
1,982Reviews25Q+A100Room tips
Traveler rating
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Popular mentions
Romeo Ng.Ng. wrote a review Nov 4
13 contributions16 helpful votes
Generous upgrade to 610 with perfect welcome amenities ( Cam on Trang for listening and hope to see you in person). Chien and his FO team (My, Linh) did alot of effort to satisfy their returning guest. F&B staff (Duy, Phuc) attentively took care of my dining. Halloween vibe should be made to start the festive season. ill return soon.
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Date of stay: October 2020
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Q.N.N wrote a review Oct 2020
Ho Chi Minh City, Vietnam9 contributions7 helpful votes
The upgrade was generous. Cuong and Viet at FO did a proper job with genuine attitude during my checkin& checkout. Rest of the stay didnt meet my expectation for MGallery Brand. This was the first stay in 2020 that i didnt receive any communication from customer relationship. Restaurant staff should be trained to host loyal customers
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Review collected in partnership with Accorhotels.com
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Hotel de lOpera Hanoi, General Manager at Hotel de l'Opera Hanoi
Responded 4 weeks ago
Dear Ngoc N, Thank you for writing to us here at Hotel De l'Opera Hanoi, MGallery. Even though we were happy to hear that you appreciated the complimentary upgrade and that our Front Office team took care of your arrival and departure in a genuine manner, still we were very sorry to learn that you did not receive any communication from customer relationship. In fact, our managers on duty very much enjoy engaging guests every day, unfortunately they have missed the opportunity to communicate with you during your stay with us. I have also shared your feedback with the restaurant team and will address this point in particular during forthcoming trainings to make sure that our loyal customers to be well taken care of. Ngoc N, your constructive feedback is really appreciated, and we hope that the above shortcomings would not stop you from coming back with MGallery Hanoi. Please allow us to have another opportunity to sever you better when the occasion permits. Sincerely, Luu Nha Trang Quality Improvement Manager
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alexandre wrote a review Sep 2020
Paris, France6 contributions9 helpful votes
To be honest I’m a bit disappointed by the service of Mgallery in Hanoi. Maybe the reason is covid with reduction of staff and reduction of budget. Being Accor Plus member does not provide much in this hotel, the welcome pack is a joke.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Hotel de lOpera Hanoi, General Manager at Hotel de l'Opera Hanoi
Responded Sep 17, 2020
Dear Adnrelax, Thank you for letting us know about your experience at Hotel De l'Opera Hanoi. We really appreciate your understanding for the hotel industry during this challenging time, yet we feel sorry that we did not meet your expectations and did not live up to our own high standards. Your feedback has been passed along to our F&B team to find an improvement for our service. At MGallery Hanoi, we strive to maintain high quality standards for our customers, hence, your feedback is very important to us. Thank you again for sharing your experience, and we hope you will give us the chance to welcome you back at the MGallery Hanoi. Sincerely, Luu Nha Trang Quality Improvement Manaager
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DG55 wrote a review May 2020
London, United Kingdom254 contributions100 helpful votes
This hotel was great for a luxury stay in the centre of Hanoi for a few nights. Location is good in the luxury French Quarter area, walking distance to the centre and main sights. General feel of the hotel and rooms is a very good luxury standard, the welcome was fantastic at check-in and service impeccable. The room itself was very large - even the cheapest options, the only negative is that the cheapest rooms are internal facing overlooking the courtyard. Recommended.
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Date of stay: January 2020
Value
Rooms
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1 Helpful vote
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Response from HoteldelOpera, Giám đốc quan hệ công chúng at Hotel de l'Opera Hanoi
Responded Jun 23, 2020
Dear DG55 We very much appreciate your comments regarding your stay at Mgallery Hotel de l’opera Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that your feedback will serve as an encouragement to all of our staff as we are striving to continuously improve the quality of our services.Regarding to the courtyard room, next time if you wish to stay in other brighter view, please inform our reservation team so that we can arrange you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Le Thu Ha, Marketing and Communication Manager
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Karen L wrote a review Mar 2020
Singapore, Singapore37 contributions6 helpful votes
My expectation for this hotel was high. Staff were friendly and buffet breakfast was amazing. Location was a bit of a walk away from Old Quarter but it was alright. Pleasent stay but facilities need to be upgraded. Toilet door couldn't close properly. The water was either too hot or too cold. Air con was not cold enough. Check out lack efficiency, the reception didn't even have cash for change and I had to wait for the money to be returned. Plenty of room for improvement.
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Date of stay: March 2020Trip type: Traveled solo
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Response from HoteldelOpera, Public Relations Manager at Hotel de l'Opera Hanoi
Responded Mar 17, 2020
Dear Klim605, Thank you for taking your time giving us your comment, we are very appreciated, especially for our staff and breakfast buffet. I will share your compliment to them, it would be the motivation for us to try harder. Regarding the room, we are in the progress of innovation, we hope that next time you will have better experience. Best regards, Le Thu Ha, Marketing and Communication Manager.
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PRICE RANGE
$88 - $184 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
107
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Frequently Asked Questions about Hotel de l'Opera Hanoi
Which popular attractions are close to Hotel de l'Opera Hanoi?
Nearby attractions include Thuy Design House (0.07 miles), Four Palaces Show (0.07 miles), and Vietnamese Women's Museum (0.3 miles).
What are some of the property amenities at Hotel de l'Opera Hanoi?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel de l'Opera Hanoi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel de l'Opera Hanoi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel de l'Opera Hanoi?
Yes, parking is available to guests.
What are some restaurants close to Hotel de l'Opera Hanoi?
Conveniently located restaurants include Poke Hanoi, S'Patisserie, and Pizza 4P's Trang Tien.
Are there opportunities to exercise at Hotel de l'Opera Hanoi?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Hotel de l'Opera Hanoi located near the city center?
Yes, it is 0.7 miles away from the center of Hanoi.
Are any cleaning services offered at Hotel de l'Opera Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel de l'Opera Hanoi offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel de l'Opera Hanoi?
Many travelers enjoy visiting Temple of Literature & National University (1.4 miles), Hoa Lo Prison (0.6 miles), and Presidential Palace Historical Site (1.7 miles).