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Nova Hotel

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441 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We checked in and the lovliest member of staff gave us a free passion fruit juice and sat with us chatting about our plans. They helped us book travel to Halong Bay and to Phong Nha Ke Bang and were generally incredibly helpful and just really really nice.The rooms were very pretty, clean and well maintained, and plenty of food... More 

Helpful?
1 Thank Grace B
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This was, by far, my best ever hotel experience in Vietnam! The room was clean, comfortable and quiet! The breakfast was tasty! Above all though we're the staff! They were so friendly and helpful (without being overbearing). They helped organise a fantastic trip to Ha Long bay, at a great price! I will definitely stay here again, next time I... More 

Helpful?
1 Thank Rich W
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel were amazing from the start to the end, making sure we were taken care of not only during our stay at the hotel but for the duration of our trip. They helped us organise our holiday and ensured we got to do everything we had planned, from an overnight stay with an ethnic minority family... More 

Helpful?
Thank Robbie P
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Nova for 4 nights and can't say enough good things about Ryan and his staff there. The staff treated us and our 2 year old girl like gold, they exceeded all my expectations with their level of service. The hotel is located right in the Old Quarter, very central to many attractions. The lake is 10... More 

Helpful?
1 Thank Patrick B
Mississauga
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Staff were amazing here, the best service I have had at a hotel! The rooms are average, a bit small, and it is located in a very busy area, view is of a fast food place so nothing special. Breakfast was ok, not many options or buffet, you order one thing, but pho was very good.

Helpful?
1 Thank ChristinaB459
East Grinstead, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Myself and 4 friends recently stayed at the Nova hotel. We were welcomed with fruit juice on arrival and our bags taken care of. We were given some information about the local areas as well as usual opening times for the main attractions. The room was clean and had everything you needed. The only down side was that if you... More 

Helpful?
Thank msamuel7
Amsterdam
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent rooms, service, location and breakfast for a good price. We had a deluxe room for ourselves and superior for kids on the same floor which worked out perfectly. The superior room had no window and is small but fine for kids. Only minus is little electricity sockets. Deluxe room was perfect! Good view, size, ac easy to regulate. Very... More 

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Thank dariemus
Sydney
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Very friendly, knowledgeable staff, always willing to help. The rooms are comfortable and clean and well appointed. Good choices for breakfast. We organised all our tour from the hotel and were satisfied with the service and quality of the tours.

Helpful?
Thank SydneyVietman
Barcelona, Spain
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My second time at this hotel. Good location in the old quarter. Better if you choose the rooms with balcony. The staff is friendly and they want to help you all the time; but take care, sometimes if they arrange for you traint or bus tickets it’s always more expensive than if you do by yourself. I was travelling with... More 

Helpful?
Thank Lola B
Liverpool, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff are excellent, this place has great customer service and everyone is so happy, friendly and helpful at all times. Ryan(Phi) the hotel manager is very knowledgeable about the area and is extremely helpful. Our flight was delayed by 3 hours but the pickup driver waited for us and when we arrived we were met by Hien who works... More 

Helpful?
Thank llogostevo
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Opened in June 2011, Nova Hotel ( formerly Vega hotel which is recommended by Lonely planet guide book with the same people, hotel logo, slogan and address ) is located in the area of 36 old streets in the center of Hanoi Capital - Vietnam. Our Hotel is near such major tourist attractions as Ho Guom (Hoan Kiem Lake) just 3 minutes walking only, Dong Xuan Market, Thang Long Water Puppet Show, Van Mieu Quoc Tu Giam (Temple of Literature), Chua Mot Cot (One-Pillar Pagoda), Vietnam’s History Museum, The Museum of Vietnamese Art, Ho Chi Minh Mausoleum and more. The brand new eco-friendly Nova Hotel is once again perfectly positioned to be your hotel of choice in Hanoi. Boasting 23 beautifully designed rooms, they are an excellent choice for a leisure and business travelers alike when looking for accommodation in Hanoi. While simple, the bedrooms are elegant and luxurious, featuring extras like LCD TV screen and good-quality taps in the bathrooms. Come and enjoy your stay in comfort at Nova hotel where our professional and genuinely dedicated team is waiting to welcome you and guarantee you have a memorable visit to Hanoi and Vietnam. More than a hotel, Nova Hotel offer guests a fantastic special unique abstract paintings from temporary famous Artist Tran Hong Duc. His paintings have gain many exhibition awards, both in Vietnam and abroad. ... more   less 

Additional Information about Nova Hotel

Address: 75 Hang Dieu Street | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Vega Hotel)
Location: Vietnam > Hanoi
Price Range: $20 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Nova Hotel 3*
Number of rooms: 21
Reservation Options:
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Hotel Style:
#19 Best Value Hotel in Hanoi
#20 Spa Hotel in Hanoi
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