Grand Plaza Hanoi Hotel

Grand Plaza Hanoi Hotel

117 D Tran Duy Hung Street, Hanoi 100000 Vietnam
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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Avg. $67 /night, 3/29 - 3/30
$75
per night
$71
per night
$66
per night

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About

#392 of 979 hotels in Hanoi
Location
3.5
Rooms
3.9
Value
3.7
Cleanliness
4.1
Service
4.0
Sleep Quality
4.0

See why so many travelers make Grand Plaza Hanoi Hotel their hotel of choice when visiting Hanoi. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you.

Free wifi is offered to guests, and rooms at Grand Plaza Hanoi Hotel offer a minibar and air conditioning.

During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, a concierge, and room service. Guests of Grand Plaza Hanoi Hotel are also welcome to enjoy a pool and free breakfast, located on site. For travelers arriving by car, free parking is available.

Nearby landmarks such as Sky 72 Observatory (1.0 mi) and Keangnam Hanoi Landmark Tower (1.9 mi) make Grand Plaza Hanoi Hotel a great place to stay when visiting Hanoi.

While you’re here, be sure to check out some of the Italian restaurants, including 3 Spoons, Kone Cafe, and Paula’s Wines, all of which are a short distance from Grand Plaza Hanoi Hotel.

There is no shortage of things to do in the area: explore popular history museums such as Vietnam Museum of Ethnology, Ho Chi Minh Museum, and Vietnam National Museum of History.

We’re sure you’ll enjoy your stay at Grand Plaza Hanoi Hotel as you experience all of the things Hanoi has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Mini golf
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Sauna
Hot tub
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Room service
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Classic
Languages Spoken
English, Vietnamese

Location

117 D Tran Duy Hung Street, Hanoi 100000 Vietnam
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 64 out of 100
64
Noibai Airport
14.5 mi
See all flights
1 Attraction
within 0.3 miles
Traveler rating
  • 56
  • 72
  • 38
  • 8
  • 15
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
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Detailed Reviews
eleanorl232 wrote a review Jan 2025
Manila
4.0 of 5 bubbles
The hotel really had a grand lobby. Although we arrived late at night, the lone staff in the reception area was accommodating. It took awhile to check-in though since we were a group of 6 persons.
The room was comfortable with the basic amenities. We also enjoyed our breakfast as the food spread was good. I loved the fruits!
Since I was there for a meeting, the location was accessible to the Convention Center. We also had an easy time getting grab cars for tours around the city.
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Date of stay: November 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eko wrote a review May 2022
Ho Chi Minh City, Vietnam
3.0 of 5 bubbles
The hotel is located nearby Vincom mall, a shopping center, good access if you want to do a little shopping.
It has a big room, but the furniture style I feel a bit like Chinese style. Very comfy bed.

The breakfast is too little food selection to me, I expected at this hotel level it should have more variety of food for breakfast.

Most of staff have good English and good hospitality.
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
R. K. V. wrote a review Jan 2024
Bogota, Colombia
4.0 of 5 bubbles
While its not the best in Hanoi by a long way, I was actually pleasantly surprised compared to the reviews i had read. I found the service helpful and responsive, the building and rooms in good shape and overall experience positive. So overall good- though importantly not near any of the tourist areas
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mae wrote a review Nov 2024
5.0 of 5 bubbles
The Grand Plaza Hanoi Hotel offers a luxurious stay in the heart of Hanoi, Vietnam. With elegant decor, spacious rooms, and attentive service, it’s ideal for travelers seeking comfort and convenience. The hotel’s location makes it easy to explore nearby attractions, while its amenities—such as an indoor pool, fitness center, and multiple dining options—provide plenty of ways to relax after a day out. The breakfast buffet is diverse and delicious, and the staff is friendly and helpful. A great choice for both leisure and business travelers.
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Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
avinesh09 wrote a review Dec 2024
Jaipur, India
1.0 of 5 bubbles
Worst ever service I had experienced. I stayed at GRAND PLAZA HANOI and unfortunately had a very disappointing experience at their breakfast service. the staff’s behavior and service were a huge letdown. All the staff members appeared disengaged, with some even being outright rude. They seemed uninterested in helping or answering questions , and at one point, we had to wait for more than 15 minutes to ask for a coffee refill. I came with my family we were 22 people.
Lack of Professionalism: The overall atmosphere felt unwelcoming, with staff members chatting among themselves and neglecting their duties. It made the entire breakfast experience unpleasant. Ver very upset.
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Date of stay: December 2024Trip type: Traveled with family
Room Tip: I suggest never book this hotel very very bad staff behaviour.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mrs D wrote a review May 2024
Australia
+1
2.0 of 5 bubbles
We booked this hotel through Luxury Escapes. We walked into our room, it stunk of mold. The door did not lock, the air con was stuck on 25.5 degrees. We went upstairs to have a massage and use the spa and sauna and were absolutely shocked. There was visible mold everywhere, hundreds of dead cockroaches in the gym lockers. We checked out early and were refunded.
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Date of stay: May 2024Trip type: Traveled with friends
Room Tip: Don’t stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandra Collins wrote a review Jan 2021
5.0 of 5 bubbles
Check in staff and chambermaids are all very polite and ever ready to provide assistance. Room amenities is average and cleanliness is very good, could be improved for better guest satisfaction. Breakfast choice is limited, but good enough .
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Avinesh G wrote a review Dec 2024
1.0 of 5 bubbles
Worst staff and service never experienced before . Very very bad staff behaviour . They don’t know what’s the hospitality means. All the staff behave like they are dumb . What ever we asked they knowingly don’t listen in restaurant when we taking breakfast.
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Date of stay: December 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LondonWolfeee wrote a review Jun 2022
London, United Kingdom
2.0 of 5 bubbles
Front office have problems in waking up guests.

The breakfast buffet has a poor choice, waiters do not speak English.

The Lobby looks like a train station entrance with little decor.

The Korean restaurant food is not really up to taste.
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Date of stay: June 2022
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gabriel Ellis wrote a review Dec 2022
3.0 of 5 bubbles
For the price, you can get better service at smaller, more centric hotel. The facilities were there, but they don't have enough personals to make it work smoothly. Breakfast was average and it took a decent amount of time to check in. Our room is spacious though.
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Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
avinesh09 wrote a tip Dec 2024
Jaipur, India1 contribution
1.0 of 5 bubbles
"I suggest never book this hotel very very bad staff behaviour."
Read full review
Mrs D wrote a tip May 2024
Australia52 contributions2 helpful votes
2.0 of 5 bubbles
"Don’t stay here"
Read full review
ratneshwartekale wrote a tip Jul 2019
5 contributions10 helpful votes
4.0 of 5 bubbles
"Choose higher floor rooms for a nice city view."
Read full review
ANILANAND1960 wrote a tip Jun 2019
New Delhi, India100 contributions55 helpful votes
4.0 of 5 bubbles
"Take a room overlooking city"
Read full review
Angenlina S wrote a tip Jun 2018
1 contribution
5.0 of 5 bubbles
"best view of Hanoi"
Read full review
Not the right property for you?
There are more places to choose from in the Hanoi area.
PRICE RANGE
$71 - $92 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
14
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND PLAZA HANOI HOTEL - Updated 2025

Frequently Asked Questions about Grand Plaza Hanoi Hotel
Which popular attractions are close to Grand Plaza Hanoi Hotel?
Nearby attractions include BigC Thang Long (0.2 miles).
What are some of the property amenities at Grand Plaza Hanoi Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Grand Plaza Hanoi Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Plaza Hanoi Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Plaza Hanoi Hotel?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Grand Plaza Hanoi Hotel?
Conveniently located restaurants include Trau Ngon Quan, Sadhu - Hoang Dao Thuy, and Bún Chả Sinh Từ.
Are there opportunities to exercise at Grand Plaza Hanoi Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Grand Plaza Hanoi Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Plaza Hanoi Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Plaza Hanoi Hotel?
The staff speaks multiple languages, including English and Vietnamese.
Are there any historical sites close to Grand Plaza Hanoi Hotel?
Many travelers enjoy visiting Temple of Literature & National University (2.9 miles), Hoa Lo Prison (3.4 miles), and Vietnam Unique Travels (3.7 miles).
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