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Hanoi Golden Moment Hotel & Travel

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Traveler (182)
Room & Suite (109)
Dining (23)
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Overview
  • Excellent85%
  • Very good13%
  • Average1%
  • Poor1%
  • Terrible0%
Travelers talk about
“old quarter”(120 reviews)
“halong bay”(61 reviews)
“night market”(30 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
Offers from Hanoi Golden Moment Hotel & Travel
Special Offer: Book Direct @ Best Price
Hotel deals
Contact Info
Name/address in local language
Offers from Hanoi Golden Moment Hotel & Travel
Special Offer: Book Direct @ Best Price
Hotel deals
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Nearby Hotels
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Reviews (515)
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426 results
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362
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362
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Show reviews that mention
All reviewsold quarterhalong baynight marketrecommend this hotelthe hotel staffstaff are extremely friendlyhotel is locatedfamily suitebalcony roomairport transferevery morninglocal foodclean roomshoan kiem lakephonice bathrooma great stay
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1 - 5 of 426 reviews
Reviewed 2 weeks ago

The entire staff at Golden Moment Hotel were always very helpful and professional. They provided excellent customer service and made sure that the rooms and the tours they helped set up for us were also satisfactory. Ms. Flower and Ms. Rose always went out of...More

1  Thank 13LiveLife
Response from GM H, Manager at Hanoi Golden Moment Hotel & TravelResponded 2 weeks ago

Dear Mr. 13LiveLike, Warmest greetings from Hanoi Golden Moment Hotel! Thank you very much for your great support us with your stay and using our tour package service. We are really pleased to learn that you have had a wonderful time at our lovely hotel....More

Hotel's Favorite
Reviewed February 4, 2018 via mobile

We stayed here a few days before joining a tour group, and we can't praise this place enough. The staff were all fantastic and really helpful with anything we asked (even crossing the road at first! ). We were sorry to leave to another hotel...More

6  Thank Phillip T
Response from GM H, Manager at Hanoi Golden Moment Hotel & TravelResponded February 24, 2018

Dear Mr. Phillip T, Thank you very much for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are...More

Reviewed 2 weeks ago

We stayed here for 1 night last week before our transfer to Halong Bay. We booked our airport pick up through them for USD18 and the driver was waiting for us at the airport when we arrived. Our room was nice and clean and they...More

3  Thank llyrvak
Response from GM H, Manager at Hanoi Golden Moment Hotel & TravelResponded 2 weeks ago

Dear Ms. LLyrvak, Thank you very much for taking the time to share your experience during your stay at our lovely hotel. Your feedback is very much valued. We appreciate your comments regarding to our customer service and ongoing upgrades. Our staff was trained to...More

Reviewed 3 weeks ago via mobile

Room was adequate and fairly good. Mine has a tiny window with no view. The service of the staff make up whatever that is lacking, particularly Ms Rose. She was engaging and proactive. Offer lots of information and assistance. Escort us to our room and...More

2  Thank Steven L
Response from GM H, Manager at Hanoi Golden Moment Hotel & TravelResponded 2 weeks ago

Dear Mr. Steven L, Thank you very much for taking the time to review our property, your comments are very much valued. I am so sorry to our superior room have only small window with limited view. I advise you that if you want a...More

Reviewed 3 weeks ago

We stayed here for 4 days while in Hanoi. The Staff was helpful, friendly and very knowledgeable about the surrounding area for restaurants (& street food vendors), shopping and site seeing. I wish to personally thank Ms. Rose for her personality and focus in making...More

2  Thank ethom90148
Response from GM H, Manager at Hanoi Golden Moment Hotel & TravelResponded 2 weeks ago

Dear Mr. Ethom, Greeting from Hanoi Golden Moment Hotel! Thank you so much for taking the time to write kind words that show we have done everything excellent. This is the highest reward for us. Your feedback shows us that we are on the right...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
$30 - $98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Hanoi
#15 Family Hotel in Hanoi
#58 Best Value Hotel in Hanoi
#63 Business Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
$30 - $98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Hanoi
#15 Family Hotel in Hanoi
#58 Best Value Hotel in Hanoi
#63 Business Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
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Traveler (182)
Room & Suite (109)
Dining (23)
Pool & Beach (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
rhea00
April 15, 2018|
AnswerShow all 2 answers
Response from Tang s | Reviewed this property |
It is about 40 mins drive from the hotel assuming there is no traffic jam.
0
Votes
Sue V
December 14, 2017|
AnswerShow all 5 answers
Response from | Reviewed this property |
Normally at 12-1pm but if you request you can check in earlier. They can also arrange a car to pick you up and deliver you aswell. $18US which is put on your bill at the hotel!
1
Vote
ArujChoudhary
October 5, 2017|
AnswerShow all 9 answers
Response from Brenda T | Reviewed this property |
Our room didn't have window but no noise at all plus we weren't in room much
0
Votes
Room Tips
"Ask for #203 or #303 Queen size bed"
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"location is excellent"
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"comfortable stay"
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"junior suite on the 6 floor is the best to book"
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