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Hanoi Golden Moment Hotel

#35 of 548 Hotels in Hanoi
Certificate of Excellence
Hotel website
Name/address in local language
15 Hang Can Street | Hoan Kiem Dist, Hanoi, Vietnam (Formerly Hanoi Moment Hotel)
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Hanoi Golden Moment Hotel
Hanoi Golden Moment Hotel
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272 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed 1 night on this hotel after our Halong Bay trip. The good part is that the location is good, right smack in the heart of old quarter. Now on to the parts I don't like: 1.) I know they have really good intentions but the check in process is too long with staff asking a lot of questions. When... More 

Helpful?
Thank Makii K
Auckland, New Zealand
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was a great place to stay for all my requirements. The staff were very perficant and accommodating, nothing was too much trouble, room was much better than I would expect for the price. I would highly recommend for both family and business who require to stay in this area. The breakfast was as you can get ln Vietnam.

Helpful?
2 Thank icerks
Surabaya, Indonesia
Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was clean, all amenities working as expected, and staffs were friendly. Of particular note is the giving of a very helpful 1 page guide for tourist...and the delightful breakfast. Well done! A potential for improvement: you could perhaps print the map from the hotel to the culinary places you mentioned in your guide so we won't be lost.

Helpful?
Thank World_of_JT
GM H, Customer Service Department at Hanoi Golden Moment Hotel, responded to this review

Dear Sir/Maddam Worl_ Of _ JT, Thank you so much for your recommendation. That is glad to hear that you had great time in Hanoi and Luckily we have chance to take care you and your accompanion durring your vocation here. More over by all your review here we aware that we are not perfect enough. Nonetheless we appriciate your... More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

The room was very clean, beautifully laid out and the hotel itself is very nice. The breakfast was impeccable (so many options) and the bed quite comfy. The shower was somewhat leaky (leaving water on the floor) but the shower itself was so nice. The breakfast was phenomenal as you're given so many options to choose from (all, if you... More 

Helpful?
Thank Chelsea C
GM H, Người quản lý at Hanoi Golden Moment Hotel, responded to this review

Dear Chealse C, I am Albert, The Manager of Hanoi Golden Moment Hotel. Onbehalf of our hotel staffs and Management Board, I am deeply gratefull for these encouraging comment. Your strong words of support us here is our valued giff which not only motivate us but also our service would be improved by your review throughfully. I would love to... More 

Berlin, Germany
Level Contributor
74 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed there for business and leisure the same time which was the reason to choose the hotel. Well located in the old quarter it serves you value for money. The rooms a quite modern despite being small. They are clean and well prepared. The only disadvantage is surely the hot water supply if you stay during the cold season... More 

Helpful?
2 Thank the_gh0strider
A TripAdvisor Member
5 of 5 stars Reviewed June 16, 2016 via mobile

After we could not prolong our stay in the Bella Rosa Hotel (it was fully booked ) Lisa recommended their partner hotel "Golden moment hotel", which we chose. The rooms are clean and nice. For breakfast you can choose from a menu as much as you want. The hotel is located in the centre of the old quarter of Hanoi.... More 

Helpful?
1 Thank A TripAdvisor Member
GM H, Giám đốc quan hệ khách hàng at Hanoi Golden Moment Hotel, responded to this review

Dear Tripadvisor member, Warmest greeting from Hanoi Golden Moment hotel! Firstly, Hanoi Golden Moment hotel' staff want to say thank you so much for your lovely review. Our team will do all of our best to have perfect service. The room will be clean everyday, the staff are willing to help guest anytime with big smile. Secondly, Hanoi Golden Moment... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 14, 2016

Got recommended to this hotel by a friend via email who visited earlier in Feb'16 and thats where it began. I was asked for my flight details, activities that I was interested in, etc within hours. On arrival, the land transfer from airport to hotel was seamless (25-40 mins), and so was the entire stay. Rooms were clean and modern... More 

Helpful?
2 Thank Han Wee A
GM H, Giám đốc quan hệ khách hàng at Hanoi Golden Moment Hotel, responded to this review

Dear Mr Han Wee A, Thank you so much for your taking the time to show your truly emotional review of which we had chance to serve you with our properties. We are so happy when we know that you were fully enjoyed during your time with us. So we hope to see you here in soonest time with our... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 13, 2016 via mobile

This by far is the best hotel service I have ever experienced. The staff at the hotel always do their best to make your stay enjoyable as possible. As soon as they found out it as our honeymoon they gave us a wonderful surprise of decorating our bed with flowers and balloons. They also offer travel advice/service. We shopped around... More 

Helpful?
3 Thank Protheroe_Travel
GM H, Giám đốc quan hệ khách hàng at Hanoi Golden Moment Hotel, responded to this review

Dear Protheroe_Travel, Thank you so much for your spending your time to give us those beautyfull words. We are so pleasure hearing that you was fully satified during the time stay in Hanoi. Luckily, we have chance to take care you and your relative in special occassion, we hope you still remember your Golden Moment with our Hotel team as... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 13, 2016

on my vacation i booked in this hotel, im lucky to find especially all of staff is kindly,friendly,like a family thank you for giving me great memories when i visit in hanoi, i will stay here again, just book,book

Helpful?
3 Thank 훈식 조
Lhanbryde, United Kingdom
Level Contributor
96 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed June 12, 2016

This is a very nice , clean hotel with very friendly staff right in the heart of the old town. The breakfast was tasty not a large menu but enough choice. The staff go out of their way to be helpful and sort people out with money exchange and tours if required. I would recommend it for a few nights... More 

Helpful?
3 Thank activeoutdoors
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Hanoi Golden Moment Hotel (Formerly Hanoi Golden Sun Moment) is located in the heart of Hanoi's old quarter, just a stone's throw away from the famous Hoan Kiem Lake. All of our rooms are tastefully furnished to the highest standard with a stylish décor of dark wooden furniture contrasting with white and hints of bright red giving these rooms a trendy modern feel. This cosy hotel is run by a small team of professional, highly trained and enthusiastic staff who will do everything in their power to make your stay in Hanoi an unforgettable one. At the Hanoi Golden Moment you will experience many special moments such as: A moment of peace, a moment of romance, a moment of fun and so on. Here are some questions for you: *How long is a moment? *What is a moment? *What kind of moment are you looking for in Hanoi? These will certainly be our answers: *A moment of great time * A moment of peace * A moment of great friendship * A moment of good food * A moment of romance * A moment of colour * An effortless moment * Or simply be .... -------- A moment of Hanoi ------- ... more   less 

Additional Information about Hanoi Golden Moment Hotel

Address: 15 Hang Can Street | Hoan Kiem Dist, Hanoi, Vietnam (Formerly Hanoi Moment Hotel)
Location: Vietnam > Hanoi
Price Range: $34 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Golden Moment Hotel 3*
Number of rooms: 9
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, Orbitz, Odigeo, Agoda and Priceline so you can book your Hanoi Golden Moment Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#12 Romantic Hotel in Hanoi
#17 Family Hotel in Hanoi
#65 Business Hotel in Hanoi
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