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B&B Hanoi Hotel

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Traveler (123)
Room & Suite (62)
Dining (13)
Overview
  • Excellent78%
  • Very good17%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“halong bay”(103 reviews)
“old quarter”(104 reviews)
“amazing staff”(21 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Concierge
3 Star Hotel
All hotel details
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Reviews (687)
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528 results
Traveler rating
412
92
17
4
3
Traveler type
Time of year
LanguageEnglish
More languages
412
92
17
4
3
Show reviews that mention
All reviewshalong bayold quarteramazing staffsales managerhoan kiem laketea and coffeeday tourfresh fruitairport pickdefinitely stay here againexceptional servicevietnam tripnight trainstayed here for nightsfree breakfastrooms are cleancentral location
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1 - 5 of 528 reviews
Reviewed 2 weeks ago via mobile

Everything is perfect here. Thank you so much for arrange my trips memoriable Room is good. Nothing to complain. Big room and comfortable bed. Good breakfast and friendly staffs. Hotel is in the center of Old quarter and near the lake. But it is quiet...More

Thank Pascalberchoux N
Reviewed 4 weeks ago

really enjoyed our stay at this hotel which was very comfortable and in the middle of the city.Sue the hotel customer services lady was extremly helpful arranging airport pick up and drop off as well as our trips out.Would stay here again if visiting hanoiMore

Thank RichardR6
Response from Su T, Người quản lý at B&B Hanoi HotelResponded 4 weeks ago

Dear Richard, Thank you so much for such nice comment about our services. Thanks so much for coming to B & B hanoi hotel, enjoyed staying with us . And We will be very happy to see you next time if you have chance to...More

Reviewed 4 weeks ago via mobile

Such nice place to stay. Its very well located in hanoi old quarter. The staff is very friendly and Su she's the best women ever you seen ! She cares about you and provide you everything you need. A real human being ! Rooms are...More

Thank Julien B
Response from Su T, Người quản lý at B&B Hanoi HotelResponded 4 weeks ago

Dear Julien, It is really nice to hear from you . It will be wonderful bike trip for your group to discover Vietnam, and I hope that you will enjoy your trip with us here. We will have another chance to see you soon after...More

Reviewed 4 weeks ago

I booked a tour with this hotel, fully customized. You tell them your points of interest and they give you a plan, anytime if you are not happy with the plan just inform the sales manager and they will modify accordingly to suit your need...More

Thank skylim10
Response from Su T, Người quản lý at B&B Hanoi HotelResponded 4 weeks ago

Dear Lim Hai Foon, It is wonderful to receive your excellent comment here. It encourages our staffs to try more and more to improve our quality to serve our guests in the future. Thanks so much again for choosing our service and enjoyed it. We...More

Reviewed March 13, 2018

We booked this hotel with a recommendation from a friend. The staff from the moment we arrived to the moment we left they were delightful people. Our room was clean and spacious with an on suite shower and toilet, air conditioned and tea and coffee...More

Thank MAKANMAKAN
Response from Su T, Người quản lý at B&B Hanoi HotelResponded 4 weeks ago

Dear Makanmakan, Thank you for recommending our hotel to the other guests. Thanks so much for coming, enjoyed and recommend us . Our staffs always try the best to make our services become perfect.and give you all happy moments. Our hotel room is clean and...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
$25 - $103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$25 - $103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (123)
Room & Suite (62)
Dining (13)
Pool & Beach (5)
Business Center & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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ladysport59
November 14, 2017|
AnswerShow all 6 answers
Response from Adeline C | Reviewed this property |
The hotel arranges pick up for you if you ask them to. The fare is reasonable. However, if you want to use the Uber service there, you’d need to ensure you get your internet up and running before you can use your account... More
0
Votes
Salim K
February 9, 2016|
AnswerShow all 3 answers
Response from Rorkor | Reviewed this property |
The staff spoke good English and were very courteous and helpful. If you contact them they'd be able to arrange something for you, they did that for our return to the airport. I don't remember cost but it wasn't much plus... More
0
Votes
Room Tips
"Back of the house"
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"book in advance. Our room is on the 6th floor and very quiet and big for a standard room"
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"rooms on 5th FL can open the window!"
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"Rooms above the street are obviously noisier but that's half the fun,watching the life outside"
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