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Moonshine Palace Hotel

Traveler (3)
Room & Suite (6)
Dining (1)

About

Location
Cleanliness
Service
Value
Located in 21A Bat Dan Street of Hanoi Old Quarter. Just a short stroll to the Hoan Kiem Lake, Water Puppet Theater and Dong Xuan Market, near many Vietnamese and Western Restaurants, beside the ANZ bank.
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Property amenities
Breakfast included
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Business Center with Internet Access
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Kitchenette
29Reviews
12Photos
0Q+A
4Room tips
Traveler rating
  • 9
  • 6
  • 7
  • 4
  • 3
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  • English
I booked this hotel on the Internet and I have to admit that the photos look better than the real thing. We flew into Hanoi and booked all of our excursions before we left the airport. I'm not sure if there was any advantage in doing that. We got a taxi to the hotel and it was a
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What this place had for us: dirty beddings, crushed pieces of floor no has dared to sweep up, hosed shower with no wall bar (you have to hold it while you wash - the whole time), roaches in the bathroom, smelly towels. I know it's a budget hotel but it could've been at least
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This hotel now operates under the name Lucky Queen Hotel, but has kept this name as well. We stayed here for three nights and found the hotel itself to be ok, but the service very lacklustre and dishonest. Good points: The room we had was a good size and had a balcony
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Stayed at the Moonshine Palace (also known as Lucky Queen Hotel) for a couple of nights. Staff were really helpful, letting us check in early after arriving very tired on a night train and helping us to book tours in and around the area. A lot of hotels will offer you trips and
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Overall all i give the place a 2/5 due to my experience with the service, i have no complaints about the room, the food and the location, here are my 2 cents : When sending out an email to the hotel, they take a while to respond now due to this...we waited for an hour at the
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Album Categories
All photosTravelerRoom & SuiteDining
Photo provided by managementMoonshine Palace Hotel
Triple room
Photo provided by managementMoonshine Palace Hotel
Twin room
Photo provided by managementMoonshine Palace Hotel
DBL room
Photo provided by managementMoonshine Palace Hotel
Family room
Photo provided by managementMoonshine Palace Hotel
Deluxe room
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12
"no lifts so better practice your cardio =p and ohh by the way, there are many food stalls across the hotel, ask one of the hotel receptionist his name is "Chillin" he'll tell you the best spots to eat."
"There is no lift so 2nd floor is best option"
"Take a look at bathroom before you accept the room"
"At the back of the building away from the road."
FORMERLY KNOWN AS
Hanoi Backpackers Palace Hotel
LOCATION
VietnamHanoi
NUMBER OF ROOMS
38
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