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    Crowne Plaza West Hanoi

    36 Le Duc Tho Street, My Dinh Commune | Tu Liem District, Hanoi 10000, Vietnam
    Hotel website
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    Best prices for your stay
    8/6/2017 8/7/2017
    $110
    $110
    $110
    Traveler (138)
    Room & Suite (76)
    Dining (31)
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    Overview
    • Excellent56%
    • Very good37%
    • Average5%
    • Poor1%
    • Terrible1%
    Travelers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    5.0 Star Hotel
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (435)
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    1 - 5 of 338 reviews

    Reviewed 4 days ago

    Awesome hotel with good quality and service. Staffs are very polite, gentle and helpful. Wifi service, breakfast, quality also tremendous. Value for the money and another important things that the room security was very much safe and secure.More

    Review collected in partnership with this hotel
    Thank shimuleee63
    Response from Trang D, E-Commerce Executive at Crowne Plaza West HanoiResponded 3 days ago

    Dear "shimuleee63", We appreciate your sharing of your experience with Crowne Plaza West Hanoi and we are glad that it was a positive one. I will make sure to pass your compliments down to our staff as it sure serves as an inspiration for them...More

    Hotel's Favorite
    Reviewed March 23, 2017

    We stayed in the hotel for 3 nights in a club room. The club benefits are great , very good breakfast , afternoon tea and a cocktail hour from 1730 until 2000 h. The staff from trainee to everybody else were very nice and helpfull.For...More

    Thank scubadave1
    Response from Trang D, E-Commerce Executive at Crowne Plaza West HanoiResponded March 27, 2017

    Dear 'scubadave1', Great to learn you enjoyed your experience with us recently at Crowne Plaza West Hanoi! Thanks for sharing your gracious comments and recommendations and I trust that we will also see you back again in the not too distant future; please let me...More

    Reviewed 1 week ago

    Recently ran corporate event in this hotel- staff were fantastic. Everything was really efficient. Special thanks to to Quan for his awesome AV support, all ladies in dining area were wonderful and so friendly, thanks to Do Thu and Tran Duong.More

    Review collected in partnership with this hotel
    Thank ViaggiatriceFinland
    Response from Trang D, E-Commerce Executive at Crowne Plaza West HanoiResponded 1 week ago

    Dear 'ViaggiatriceFindland', Thank you for staying with us at the Crowne Plaza West Hanoi. We would also like to thank you for taking valuable time to review us. We are pleased to hear your positive comments about our staff, services and the guest room. It...More

    Reviewed 2 weeks ago

    Nice clean room and friendly staff. Great gym with fruits and bottled drinks. A bit pricey for that location though but it is good value nevertheless. No newspaper for Ambassador member. Other than that, good hotel.More

    Review collected in partnership with this hotel
    Thank benlamby
    Response from Trang D, E-Commerce Executive at Crowne Plaza West HanoiResponded 2 weeks ago

    Dear "benlamby", Thank you for sharing your experience on your recent visit to Crowne Plaza West Hanoi. We are glad to hear that you enjoyed our service - which we take great pride in. Please note that while our property is a decent distance away...More

    Reviewed 2 weeks ago

    Its a nicely located hotel with good views and good service The staff is very polite and reception responds promptly Room service is good The food is breakfast oriented but has a good range Quality is good too Rooms are serviced well and access is...More

    Review collected in partnership with this hotel
    Thank purnendu m
    Response from Trang D, E-Commerce Executive at Crowne Plaza West HanoiResponded 2 weeks ago

    Dear "purnendu m", We appreciate your feedback regarding your recent stay at Crowne Plaza West Hanoi. Compliments like yours are what our staff takes great pride in, and we will continue to improve our service to better accomodate you in the future. We look forward...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Center with Internet Access
    • Free Parking
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • $115 - $199 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Luxury Hotel in Hanoi
    • #28 Spa Hotel in Hanoi
    • #39 Business Hotel in Hanoi
    • #71 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 393
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Ctrip TA, Priceline, Booking.com, Orbitz, Hotels.com, Travelocity, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your Crowne Plaza West Hanoi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Crowne Plaza West Hanoi Hotel Hanoi
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    Traveler (138)
    Room & Suite (76)
    Dining (31)
    Pool & Beach (8)
    Hotel & Grounds (337)
    Bathroom (9)
    Business Center & Event Rooms (4)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    koin_12
    February 11, 2017|
    Answer
    Response from Aekthada | Reviewed this property |
    I didn't use the pool but I saw it from my room. It's good for a leisurely swim but if you're planning on lap swimming it isn't ideal.
    -1
    Votes
    koin_12
    February 11, 2017|
    AnswerShow all 3 answers
    Response from Trang D | Property representative |
    Dear 'koin_12', Greetings from Crowne Plaza West Hanoi! Regarding your concern, our outdoor swimming pool is 25m in length, 8m in width and 1.3m in depth and it is suitable for lap swimming. Best regards, Trang Doan... More
    1
    Vote
    lovetravel0828
    August 27, 2016|
    AnswerShow all 6 answers
    Response from BaoAnh L | Property representative |
    Hi lovetravel0828, Our hotel is about 29km, approximately 30 mins driving from Noi Bai International Airport. We do provide airport pick up, and also transportation to the airport. After you complete your booking, please... More
    1
    Vote
    Room Tips
    "I stayed at the top floor no noise at all..."
    Read review
    "Book executive lounge access"
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    "deluxe room"
    Read review
    "Pool view rooms gets plenty of natural light without direct sunlight"
    Read review
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