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Extremely dissapointed when we arrived and the room was dirty, small with electric cables hanging loose.
The room was supposed to be 30 sqm
But it was at the most 15 sqm.
The guy in the reception was not helpful at all.
We changed hotel...More
1. Assesibility: location well know even to cab drivers, going there is not a problem. Walking distance to anything.
2. Check-in and Reservation: very fast and easy, can book via online.
3. Rooms: Spacious and clean. Can Recommendfor large groups/family
4. Food: breakfast is good...More
For what you pay this is a great hotel, excellent location right in the old quarter of hanoi, beside many shops and restaurants.
Room is american sized with american sized beds/washrooms and clean. Staff was very friendly and helpful, especially one by the name of...More
Great location in the center of Hanoi. Very helpfull staff. Mr. Winter helped us with booking of Halong Bay trip, taxis and printing of boarding passes. He also helped us with recommendations of restaurants. All at Good prices.
I stay at Royal palace hotel 3 nights, the room suitable rate. Good location in old quarter. Easy to travel. Staff name is Mr.Tuan very nice. He suggestions us about place to travel in Hanoi and the last day I check out on 6.30 AM....More
We stayed in the Royal Palace @ 18a Quan Street if that's the one as the sister hotel is very close by. As the reviewer said above, we had the 8th floor (top ) room and the lift only goes to the 7th so you have to walk up... More
We stayed in the Royal Palace @ 18a Quan Street if that's the one as the sister hotel is very close by. As the reviewer said above, we had the 8th floor (top ) room and the lift only goes to the 7th so you have to walk up. There is a double and a single bed, your own desktop pc with your own router. The balcony is a good size with a table & 4 chairs (and the aircon units for the other rooms) but it was great to sit out after a days walking. The bathroom we had , had a Jacuzzi bath, with a shower attachment. It was not modern but it was clean and functioned. ( I think, but cannot confirm, there is another balcony room below as from the outside you can see two)
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"I stayed on 6th floor #602, Superior Room-no window required, in-room desktop computer and VCR."