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Hanoi Charming 2 Hotel

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Hanoi Charming 2 Hotel
Hanoi Charming 2 Hotel
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2,301 Reviews from our TripAdvisor Community

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Showing 2,011: English reviews
Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Very friendly and helpful staff. Able to meet all requests of our party of 9 and gave excellent advice on restaurants to aim for. Don't think of driving to this hotel. Traffic is terrible and there is no parking.

Helpful?
Thank Brian194812
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The location is great, in the old quarter of Hanoi. The staff is super friendly and helpful, their advice reagrds trips outside Hanoi and thing to do locally was great. The rooms are very nice and the breakfast has a good variety of choice.

Helpful?
1 Thank Salvador V
1 review
5 of 5 stars Reviewed 4 days ago NEW

Everything about the place was superb. Location is right where everything is, breakfast is always something to look forward to every morning, the suite was amazing. One thing that really etches the Charming impression in you is their hospitality. From receiving you at the airport, to checking in, to serving you at breakfast, opening the door for you, to checking... More 

Helpful?
Thank Gabriel H
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The location was great, the room was nice and spacious, the bed was comfy, and the breakfast was ample and delicious, but what really made the stay great was the service. All of the staff were so friendly and helpful! They made me feel welcome and taken care of. Emma (Le) especially made my trip wonderful - she was full... More 

Helpful?
Thank Lucy P
Sydney, New South Wales, Australia
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a great little affordable hotel in the old quarter within walking distance to everything you need. Yes you could pick something fancier and yes I have had better breakfast options, but it would be very hard to beat the service. In particular I wanted to mention Kate and Emma. I exchanged emails with Kate leading up to our... More 

Helpful?
Thank Scott W
Banjar, Indonesia
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Everything about this little hotel is perfect the customer service is outstanding the rooms are very nice it is close to everything, the staff are very friendly , the breakfast was excellent. They allowed us to leave our bags over night when we went to halong Bay. When we returned our bags were in our new room and we did... More 

Helpful?
Thank David L
Auckland
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We recently spent 4 nights at the hotel and the staff were outstanding. Nothing was too much trouble. They happily booked our bus to Sapa, trip to Bai Tu Long Bay and flight to Danang. Each time we returned to the hotel after going away to Sapa and Bai Tu Long Bay they were excited to see us and interested... More 

Helpful?
1 Thank AucklandCedarchick
USJ
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Terrible customer service. Stayed at this hotel for 1 night before starting Halong Bay - Sapa trip and informed the manager on duty during check out that the room was not cold. After came back from the trip, I reminded the same manager that I want a cold room and he gave me another room which he mentioned the air... More 

Helpful?
Thank LyeKit
MinhHanoi, Owner at Hanoi Charming 2 Hotel, responded to this review

Dear LyeKit On behalf of the Hanoi Charming 2 Hotel, I would like to express our sincere thanks for choosing our hotel for your stay in Ha noi. We highly value your feedback to continuously strive to enhance the quality of service. After receiving your comments regarding to the aircon quality, we immediately checked our facility and have done necessary... More 

Tennessee
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

the location was great, we could walk all over the old quarter from the hotel, and the quality of the facilities are good and clean. The staff, though, really made our stay great. Everyone was so friendly and helpful. We waited to book all of our tours until we arrived, and they were great at facilitating the booking and getting... More 

Review collected in partnership with Asiatravel.com

Helpful?
Thank Stephanie E
Sydney, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic location in the heart of the old quarter! Small hotel but the rooms were a good size, always clean and immaculate. Breakfast daily included. you couldn't get more buck for your money even if you tried! The staff were just amazing here, always so helpful and polite. Particularly Emma. She was always there to greet me at the door... More 

Helpful?
1 Thank ellalouise1989
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 

Additional Information about Hanoi Charming 2 Hotel

Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $30 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hanoi Charming 2 Hotel 3.5*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, TripOnline SA, Asiatravel.com Holdings, Agoda, Travelocity, Priceline and Hotwire so you can book your Hanoi Charming 2 Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Family Hotel in Hanoi
#6 Business Hotel in Hanoi
#7 Romantic Hotel in Hanoi
#26 Best Value Hotel in Hanoi
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