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Hanoi Legacy Hotel Hoan Kiem

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#112 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Hanoi Legacy Hotel Hoan Kiem
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510 Reviews from our TripAdvisor Community

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Showing 431: English reviews
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Norwich, United Kingdom
Reviewed 3 days ago NEWvia mobile

Staff were very amenable helping us check in when our flight arrived hours before check in. We stayed on two occasions, in two different rooms. Both were nice, and one had what must have been two double beds pushed together... Great location in the old quarter and very helpful staff. Excellent value for money.

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Helpful?
Thank journotravel17
La Rochelle, Poitou-Charentes, France
Reviewed 1 week ago via mobile

We stayed 2 nights in the hotel. Great location! Receptionists were very polite, professional,helpful and smiling. The room was better than expected but some of the standard ones do not have windows. Breakfast is great value for money. The only negative aspect was housekeeping, very loud and waking you up around 6-7am in the morning. After they cleaned the room...

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Thank Angelinelm
takaratsuka city hyogo japan
Reviewed 2 weeks ago

i was not happy here, some mistakes were made. like no chenge my bed sheets for long time until i complain to the maeger. helpful staff if you insists in something wrong.i got very bad bath mat old and dirty, but after complain i got the best. so they can do it.. just must learn‘ to do it without telling.

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1Thank F4023NZalbertos
Brisbane Region, Australia
Reviewed 3 weeks ago

Great location in Hanoi but a bit of a walk to the lake and city centre. Front staff very helpful and kind, Travel desk located next to reception to arrange day trips and activities, ATM is out the front of hotel, Great area for nightlife and Local dining experiences. Shopping areas are near the hotel which are great. Room has...

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Thank barrywoods2015
Wellington, New Zealand
Reviewed 3 weeks ago

We weren't scheduled to stay here and were disappointed when we checked in. No windows in the room and the beds were rock hard. We requested a move the next day and were moved. On the positive side the breakfast was ok. Its in the old quarter which is a good location, but its in a noisey street with lots...

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Thank onemoreforStevo
San Diego, California
Reviewed 3 weeks ago

I rated 5 stars for the value, not for the overall experience. Most importantly, the staff were friendly and helpful to make our stay pleasant. The room was comfortable and quite spacious. The bathroom had a funky, futuristic shower that took some figuring out, but was fine. We enjoyed the breakfast each morning, especially the coffee. Can't beat the location...

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Thank joelbarkan
Melbourne, Australia
Reviewed February 18, 2017

This is an okay option if you want to stay in old quarter. The front desk and downstairs staff were very helpful, with warm greetings, including holding the front door open, getting us a taxi or transport to the airport. The hotel rooms look fine and the beds are not bad, but the bathrooms have issues common in Vietnamese budget...

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Thank Iristraveller
Reviewed February 17, 2017 via mobile

I live a few hours outside of Hanoi but every time I visit (twice per month) I stay at Legacy Ngo Gach. The service is great and location is perfect as it is not so noisy as the busiest streets in the old quarter, but still within 2 minutes walking distance. Prices are very good and the staff will go...

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Thank Julian F
A TripAdvisor Member
Level Contributor
71 reviews
10 hotel reviews
13 helpful votes
Reviewed February 9, 2017 via mobile

It really depends what room you get. Last year (booked by Intrepid tour group, and again this year) we were lucky enough to get an end room - any room ending in 01 is best. This year we asked for a corner room but got the dreary end of the building. A window which let in no light and a...

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Thank A TripAdvisor Member
Beijing
Reviewed January 31, 2017

The room had no window, was dark. mattress very hard. The photo does not match the hotel rooms at all. no sound proofing with slat window opening to the hallway. i.e. no privacy whatsoever. The staff were very nice, but the breakfast was horrible.

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Helpful?
Thank Terry C
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
Located in the center of Old Quarter Hanoi, where is the heart of the city, Hanoi Legacy Hoan Kiem Hotel is unforgettable for people who have ever stayed in the hotel. Just few minutes walking from the hotel, visitors can visit the Sword Lake, Tortoise Tower, The Huc Bridge, and Ngoc Son Temple which are the most beautiful sightseeings of Hanoi. Visitors may have a walking to enjoy special traditional local food such as: Pho, banh cuon, bun cha…. Visitors are also convenient to go to banks, post office, and trade center of Hanoi where are only steps from hotel.Hanoi Legacy Hoan Kiem hotel is an international 3 stars standard, with 40 high quality rooms. The rooms are designed with original and luxury style, harmonious decoration. Tourists will feel very warm and comfortable when they are staying here. Equipped facilities, modern, including: air-conditioners , computers with high-speed Internet access (wifi), Satellite TV, TV LCD 32 ", tea and coffee making equipment, fridge, hot tubs Jacuzzi and standing shower, etc....Staffs in the hotel all have well-trained methodically, with professional and enthusiastic manner. When resting in Hanoi Legacy Hoan Kiem Hotel, guest will feel "A luxury space in the center of Old Quarter streets." The visitors will also have the satisfaction to work and relax. ... more   less 

Additional Information about Hanoi Legacy Hotel Hoan Kiem

Address: 01 Ngo Gach | Hoan Kiem- Distrist, Hanoi 10000, Vietnam (Formerly An Hung Hotel)
Location: Vietnam > Hanoi
Price Range: $27 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hanoi Legacy Hotel Hoan Kiem 3.5*
Number of rooms: 40
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Also Known As:
a And Em Hotel Hanoi
Hotel Style:
#41 Business Hotel in Hanoi
#57 Romantic Hotel in Hanoi
#64 Family Hotel in Hanoi
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Questions & Answers

Here's what travelers have asked, with answers from Hanoi Legacy Hotel Hoan Kiem staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing the street are probably the loudest.”
 of 5 bubbles joelbarkan, 3 weeks ago | Read review
“room back of hotel”
 of 5 bubbles h_ngn2017, Jan 24, 2017 | Read review
“Nice city views on the upper floors.”
 of 5 bubbles thisiskennethk, Dec 18, 2016 | Read review
“I liked being on a higher floor, in order to appreciate the beautiful and historic skyline of Hanoi.”
 of 5 bubbles sharonogjensb, Nov 10, 2016 | Read review
“spa available in the large room”
 of 5 bubbles jacview, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question