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    La Sinfonia del Rey Hotel & Spa

    23 reviews
    #244 of 829 Hotels in Hanoi
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    33 - 35 Hang Dau Hoan Kiem, Hanoi 100000 Vietnam
    011 84 24 3212 1155
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    Guests1 room, 2 adults, 0 children
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    About

    5.0
    Excellent
    23 reviews
    Location
    Cleanliness
    Service
    La Sinfonia Del Rey is our first luxury boutique hotel and part of the La Sinfonia hotel and resort group in Vietnam. We’re an oasis of calm right in the center of the vivacious capital, committed to enhancing your experience with curated hotel features and an unbeatable location.
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    Full view
    Property amenities
    Free parking
    Free High Speed Internet (WiFi)
    Sauna
    Free breakfast
    Bicycle tours
    Evening entertainment
    Kids stay free
    Babysitting
    Paid public parking nearby
    Street parking
    Parking
    Free internet
    Wifi
    Public wifi
    Internet
    Bar / lounge
    Coffee shop
    Restaurant
    Breakfast available
    Breakfast buffet
    Breakfast in the room
    Complimentary instant cofffee
    Complimentary tea
    Complimentary welcome drink
    Happy hour
    Kid-friendly buffet
    Outdoor dining area
    Snack bar
    Special diet menus
    Wine / champagne
    Rooftop bar
    Walking tours
    Nightclub / DJ
    Airport transportation
    Business Center with Internet Access
    Fax / photocopying
    Spa
    Body wrap
    Couples massage
    Facial treatments
    Foot massage
    Full body massage
    Head massage
    Massage
    Neck massage
    Steam room
    Waxing services
    Rooftop terrace
    24-hour security
    Baggage storage
    Concierge
    Currency exchange
    Newspaper
    Non-smoking hotel
    Sun terrace
    First aid kit
    Umbrella
    24-hour check-in
    24-hour front desk
    Express check-in / check-out
    Private check-in / check-out
    Dry cleaning
    Laundry service
    Ironing service
    Shoeshine
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    Room features
    City view
    Non-smoking rooms
    Suites
    Blackout curtains
    Air conditioning
    Desk
    Coffee / tea maker
    Cable / satellite TV
    Landmark view
    Family rooms
    Soundproof rooms
    Air purifier
    Bathrobes
    Housekeeping
    Private balcony
    Room service
    Safe
    Seating area
    Telephone
    Wardrobe / closet
    Bottled water
    Iron
    Laptop safe
    Private bathrooms
    Tile / marble floor
    Wake-up service / alarm clock
    Minibar
    Electric kettle
    Flatscreen TV
    Walk-in shower
    Bath / shower
    Complimentary toiletries
    Hair dryer
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    Good to know
    HOTEL CLASS
    Languages Spoken
    English, Vietnamese
    Hotel links
    Visit hotel website
    23Reviews0Q+A1Room tip

    Reviews

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    Popular mentions
    Wonderful stay in Hanoi
    We stayed 5 nights and enjoyed it tremendously. The staff was very helpful and friendly. They provided us with wonderful recommendations and made this an enjoyable stay. We can highly recommend a stay here.
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    Date of stay: October 2019Trip type: Traveled with friends
    +1
    Hotel's Favorite
    Absolutely outstanding new hotel
    We booked a few days beforehand based on the pictures on the booking site, deciding to take a bit of a risk because the hotel had only 2 reviews (it’s been open about a fortnight). Since they are currently in soft-open mode, the nightly rate was extremely reasonable. From start to finish, the hotel has been absolutely brilliant. I’ve stayed at about half a dozen other hotels in Hanoi and La Sinfonía Del Rey stands head and shoulders above in terms of comfort, quality and service levels. On arrival, we were offered a delicious watermelon juice and checked in in the lobby seating area. Something of a rarity in Vietnam was to have a Guest Relations officer who speaks excellent English with, most importantly, a clear and comprehensible accent. He apologized to us in advance for any early teething problems we might experience during the soft launch and upgraded us to a Junior Suite as a thank you for staying with them so soon after opening. The room is fantastic with very high quality furnishings, a comfortable bed and very high end Italian toiletries. The lobby and hallways are finished to a very high standard. The only issue we had was the hot and cold taps in the bathrooms being wrongly labeled. Not a problem once we knew and one that they plan to rectify as soon as we leave in a couple of hours. Breakfast (included) is currently from a 6-page a la carte menu with western and Vietnamese options. Food is to a very high standard and beautifully presented, to the extent that I wonder how sustainable this approach will be when the hotel is full with guests. Nevertheless, a brilliant start to the day with absolutely delicious food. The last thing I would like to mention is the staff. All have been brilliant - unnecessarily apologetic about even the smallest perceived inconvenience which, to us, illustrates an overwhelming desire to please. They have been friendly, courteous and eager to give us recommendations about things to do and places to eat. It’s clear that the management have done everything possible to recruit the best. A smart move in a competitive market. Why the long review? You’ll see from my profile that I don’t often write reviews and, selfishly, generally like to keep good places to myself lest they change for the worse or put up their prices. I made an exception here because I really want this place to do well and the staff to be rewarded for their hard work. I will absolutely be staying here next time I’m in Hanoi. …
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    Date of stay: September 2019Trip type: Traveled as a couple
    Response from Lasinfoniadelrey, Guest Relations Manager at La Sinfonía del Rey Hotel & Spa
    Responded 1 week ago
    Dear osakagaijin, We are so moving reading through your touching complimentary extended to our service. Thank you for trusting us for your stay this time in Hanoi. It's great to know that our service has exceeded your expectation. Your satisfaction has proved that we are on the right track. We will definitely keep innovating and improving our service to ensure the best experience for all our guests at La Sinfonia del Rey Hotel & Spa. Once again, thank you for offering us opportunity to serve you and we highly appreciate your time sharing your thoughts to our potential guests. Yours sincerely, Kevin Tran (Mr.)
    Read more
    You Need To Stay in This Hotel
    Literally, the best hotel i have ever stayed in. Amazing, amazing food, world class customer service (special thanks to May), very central location. When i return to Hanoi, i will stay here again, i suggest you do to.
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    Date of stay: October 2019
    Rooms
    Cleanliness
    Service
    Response from Lasinfoniadelrey, Guest Relations Manager at La Sinfonía del Rey Hotel & Spa
    Responded 5 days ago
    Dear MannyTaps, Highly appreciate your time sharing your thoughts to our potential guests. It's our great pleasure to know that our service has exceeded your expectation. Your satisfaction is our top priority. We are so proud to be part to make your trip in Hanoi memorable. We do hope to have opportunity to welcome you back at La Sinfonia del Rey Hotel & Spa. Again, thank you for offering us opportunity to serve you at our property in near future. Yours sincerely, Kevin Tran
    Read more
    Outstanding hospitality
    My partner and I stayed at La Sinfonia in Hanoi for 3 nights. The location is perfect for visiting all the Hanoi sights, right at the top end of the Hoàn Kiem lake. Breakfast selection was plentiful and delicious, the restaurant offered the best Pho we have ever tasted! The room was clean with good amenities. Apart from all these, what makes La Sinfonia stand out is the friendly staff. Their hospitality was top notch, they were so welcoming, helpful and authentic in their way of interacting with us, we felt really well looked after. This hotel is definitely good value for money, we highly recommend it! Thank you the team at La Sinfonia for hosting us, we will be back again for sure!…
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    Date of stay: October 2019Trip type: Traveled as a couple
    Response from Lasinfoniadelrey, Guest Relations Manager at La Sinfonía del Rey Hotel & Spa
    Responded 1 week ago
    Dear GinXXi, Thank you for offering us opportunity to serve you at La Sinfonia del Rey Hotel & Spa, It's so nice to know that our service has impressed you. Your satisfaction is our ultimate aim and we commit offering the same to all our beloved guests at the property. We look forward to welcoming you back at La Sinfonia del Rey in soon future. Yours sincerely, Kevin Tran (Mr.)
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    +1
    Great service!👍🏻
    First time going to Vietnam and this hotel was truly a great stay for our trip to Hanoi. Glad we chose this very new one month hotel as it really is a right choice. What’s great about them is the very personal touch the service staff provides to their guests. I was unwell during my stay and was touched with all the concern they showered upon me, making sure that I was comfortable and constantly checking if I needed anything. I was amazed as I didn’t inform them intentionally but they took the heart to communicate this to all their ground staff just to ensure everyone was careful. This service alone surpasses most big hotel chains I had experience with staying with previously. Other commendable points: very clean, very lovely view of the Hoan Kiem lake to boot, a great place to stay being very near in the old quarters yet away enough if you appreciate some private and serene time.…
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    Date of stay: October 2019Trip type: Traveled as a couple
    Response from Lasinfoniadelrey, Guest Relations Manager at La Sinfonía del Rey Hotel & Spa
    Responded 1 week ago
    Dear CanCreations, Hoping that you are recovered fully well now back at home. Highly appreciate your time sharing your impressed experience to our potential guests. Taking care of you during your time here with us is always our pleasure. We always put ourselves in guests' shoes to understand their need and expectation. We commit to do our best to ensure the most memorable stay for all our guests. We hope to have opportunity to welcome you back at La Sinfonia del Rey in soon future. Take care, Kevin Tran (Mr.)
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    PRICE RANGE
    $62 - $130 (Based on Average Rates for a Standard Room)
    LOCATION
    VietnamHanoi
    NUMBER OF ROOMS
    48
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