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NewMoon Hotel

28 Tran Quy Cap, Hanoi, Vietnam
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38 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Sydney, Australia
Level Contributor
106 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
1 of 5 stars Reviewed May 17, 2016

Stayed here for just 4 hours, but it wouldn't have made any difference if it had been 5 minutes. God forbid overnight. It looks like a prison, smells like a prison, and might just as well be a prison. We were dragged here by our tour company, who suggested it to be a useful stopover, whilst waiting to board to... More 

Helpful?
Thank Travel-Luxe1
Da Nang
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 22, 2016 via mobile

I stayed this hotel 2 nights.it was a terrible hotel that i've been seen ever.The shower and sheet were dirty. I've already called to ask a new one but they didnt bring it for me. The room was smoky.It was unbelievable.Wifi was poor, unstable.The staffs were bad attitude,unfriendly.Surely, i'll never be back again.

Helpful?
2 Thank Uyen T

Travelers are raving about these Hanoi hotels

Tel Aviv, Israel
Level Contributor
58 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed March 20, 2016

I have stayed at this hotel on my way from the train station (early morning Sapa arrival) to my Halong Bay cruise... Room was ok, breakfast was very basic but you can tell that the local stuff was doing it's best for their guests. For a short break it can be an ok option, but I would not recommend to... More 

Helpful?
Thank Ralph039
Orange County, CA
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed November 17, 2015 via mobile

While I hate leaving poor reviews I feel I need to here.. My tour set me up with a hotel for a few hours to relax and shower before picking me up again. I've read the reviews - smoky rooms and dirty sheets / towels - and thought I could rise above it. The reviews were true, smoky rooms and... More 

Helpful?
Thank MelissaLeigh
Level Contributor
10 reviews
5 of 5 stars Reviewed November 13, 2015

At the first time I came to Ha Noi, I did not know how to select the best place to stay then my Vietnamese friend intruduced me about Newmoon with in-expensive price. I stayed here for 2 days and 1 night. Everything was bright and clean, the staff was very friendly and so kind.

Helpful?
Thank 197th_nhn
Netherlands
Level Contributor
215 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 stars Reviewed June 24, 2015

had shower and breakfast after arriving back from Sapa in the train station. Room was small but clean, so was the bathroom. Wifi was good, breakfast was nothing special at all, the breakfast area did not look hygienic at all. Thinking back, I might have better gone back to my Old Quarter hotel (La Siesta& Spa).

Helpful?
Thank DutchTravelagent
Garden Grove, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2015

I stayed here just one night after being awake for over 24 hours traveling from California, so I was quite tired. Nonetheless, I really enjoyed the modern and clean room and great view to railway station square. The room service for breakfast meal was wonderful. Also very great location, just cross the road to reach Hanoi central railway station and... More 

Helpful?
1 Thank nhungnguyen2015
Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 4, 2015 via mobile

We needed a room for 3 hours as we reached the train station at 4.30am and the next tour would start at 7.30am. We approached the hotel and asked for the price of a room. The receptionist surveyed us from top to bottom and finally quoted 400k dong for a room. We didn't like being surveyed and quoted accordingly. So... More 

Helpful?
1 Thank satindancer
Auckland, New Zealand
1 review
4 of 5 stars Reviewed April 21, 2015

I was very satisfied with New Moon hotel. The rooms were clean, quiet and comfortable. Wifi worked fine, bathroom was always clean, the staffs, who were always at the reception, were very helpful and friendly. They were happy to assist with any directions. The location is good, very close to Hanoi old quarter however it is slightly tucked away but... More 

Helpful?
Thank Cathenderson89
Level Contributor
3 reviews
4 of 5 stars Reviewed March 20, 2015

This was our 1st time at Hanoi and we really enjoy our time at New Moon. It is 3 stars hotel however everything were good enough including the pricing. It takes only 5minutes to walk to Van Mieu – 1st University of Vietnam. 10 minutes by taxi to Ho chi minh Mausoleum – 1st Vietnamese President rest in peace, Hoan... More 

Helpful?
Thank Jame R
newm00n, Sales and Marketing Dept at NewMoon Hotel, responded to this review

Dear Jame Thank you very much for your review, We hope to see you next time at New Moon Hotel, We always try to bring all the best services to custumers. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Babysitting

Additional Information about NewMoon Hotel

Address: 28 Tran Quy Cap, Hanoi, Vietnam
Location: Vietnam > Hanoi
Price Range: $20 - $25 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — NewMoon Hotel 2.5*
Number of rooms: 32
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