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Hanoi Twins Hotel

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83 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Gold Coast
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed May 26, 2016

We were left her for a few hours early morning by our tour operator for a shower and breakfast before being picked up for next tour. In the reception there was a plaque 'Trip Advisor winner 2013' if this was genuine I don't think room 902 has been maintained or cleaned since then. Filthy carpet,bedside table top covered in what... More 

Helpful?
Thank AussieGC
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 16, 2016 via mobile

For the value, the hotel is a good investment. Good -staff service is awesome. Friendly smiles and attentive to all requests -breakfast is fantastic. Over 8 options to choose from -located nearby many things to do -wifi strong Opportunities -rooms are outdated with decor. Carpet is also old -restroom lighting is poor (room 902)

Helpful?
Thank Daniel D
Houston, Texas
1 review
1 of 5 stars Reviewed March 20, 2016 via mobile

This hotel looks like a brothel, suspicious looking people lurking in the lobby. Workers when they are done with their shift sit in the lobby and talk loudly till their rides show up. Was on the 5th floor, could hear workers talking in the stairwell and it couldn't make me sleep. Receptionist was unorganized and misrepresented prices and accommodation. He... More 

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Thank Heltorie
Guangzhou, China
Level Contributor
106 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed February 16, 2016

This hotel was amazing! They held my luggage while I went on Halong bay cruise. They were always friendly. And the location was so close to every great tourist area of the city! The breakfast that was included in my rate was quite nice :) I would love to stay here again.

Helpful?
Thank Orcinusmoon
Hertfordshire, United Kingdom
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

Absolutely recommend Twins Hotel in Hanoi. We stayed on two separate occasions and loved it both times. The second time we arrived at 5am from the train from Sapa - and they allowed us to check in to our room at 5am! They are amazing! This allowed us to get some sleep, and then start our day properly - excellent... More 

Helpful?
Thank LauraR_England
Juneau, Alaska
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 16, 2015 via mobile

Simple, clean hotel outside of the tourist trap that is the Old Quarter. Stayed on two different occasions while in Vietnam. Staff is very friendly and rooms are cute and modern. Be sure to get one with a street view.

Helpful?
Thank DrewfaceILLer
Albuquerque, New Mexico
Level Contributor
643 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 674 helpful votes
4 of 5 stars Reviewed June 25, 2015

I got to try two rooms in this hotel. It was a good thing because it gave me a chance to see the diferent qualities of rooms. Since I was in between tours, I đid not stay a whole night in any one of them. The first room was so very small that I could hardly turn in there. The... More 

Helpful?
Thank Sunny W
New York, New York, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 1, 2014

I stayed at the Twins Hotel for a week while looking for an apartment in Hanoi, but would have gladly stayed here the whole three months. Great prices (discount for long-term stays), excellent super-clean and well furnished rooms, great breakfast and laundry service. Cannot recommend it enough!

Helpful?
3 Thank Martin H
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

We stayed in this hotel for 4 days and it was able to provide all our hotel needs. Rosie was able to arrange our very early check-in at a reasonable price since our flight was during wee hours at night. It is located within the Old Quarter and is 15-minute walk from the lake. Its area is quiet and not... More 

Helpful?
2 Thank Cath_Hernandez
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 16, 2014

Nice and Clean room, for short transient traveler that needs comfortable accommodation. Easy to locate, near the local restaurant, walking distance to Turtle the famous Turtle lake. Affordable, with complete room accessory, Breakfast included. Good service.

Helpful?
2 Thank Noe Lyndon D
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Twins Hotel is conveniently situated in the heart of the historic center of Hanoi, between the bustling Old Quarter and the ancient Temple of Literature. This strategic position makes this small hotel the ideal solution for those traveling to the City of Peace for pleasure or business. ... more   less 

Additional Information about Hanoi Twins Hotel

Address: 246 Hang Bong | Hoan Kiem, Hanoi 08404, Vietnam
Location: Vietnam > Hanoi
Price Range: $26 - $38 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Twins Hotel 3*
Number of rooms: 18
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Hotel Style:
#53 Business Hotel in Hanoi
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