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Hanoi Medallion Hotel

#171 of 537 Hotels in Hanoi
Certificate of Excellence
11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 1000, Vietnam
Hotel amenities
1 room 1 adult
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Hanoi Medallion Hotel
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502 Reviews from our TripAdvisor Community

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Adelaide, South Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

We had issues with the hostel (next door) that we were staying in and decided to go next door to this hotel as the room was actually cheaper than a private room in the hostel! We got a twin room (interior ie with no windows). There was a window facing the hallway, but no curtain. The light from the hallway... More 

Helpful?
Thank Sophie W
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear our valued customers, A warmest greeting from Medallion Hanoi Hotel! On behalf of the staff of Medallion Hanoi Hotel, we thank you for choosing us as your accomodation. We would also like to apologize for any inconvenience you had had encountered here. We are working our best to fix the problem with the hot water so our next guests... More 

Paris, France
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything here is made to please the customers : clean and comfortable rooms, good breakfast and overall a nice staff very kind and effective staff. However I think it's better to avoid the rooms which Everything here is made to please you : very kind and effective staff, good spacious and very clean,rooms, large bathrooms with bathtub, well working a/... More 

Helpful?
Thank Christian75015
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear our valued customers, A warmest greeting Medallion Hanoi Hotel! We are very pleased to hear that you had had a great time during your stay at our facility. On behalf of our staff, we would like to thank you for your kind and sincere feedback about our service. It is our pleasure to provide the best to our customers.... More 

Brisbane, Australia
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Medallion Hotel, my wife and I and our two teenage daughters. We had separate but connecting bedrooms. The hotel is located in the old quarter of Hanoi which is extremely handy to restaurants, shopping, markets etc. The hotel provide a map and once you work out how to navigate the very tight streets, its about... More 

Helpful?
Thank superstidge
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear our valued guest, A warmest greeting from Medallion Hanoi Hotel! We would like to thank you for choosing us as your accommodation during your visit to Hanoi. We are very happy to hear that you had had a great time at our hotel. On behalf of our staff, we acknowledge your kind and sincere feedback about our service. It... More 

quezon city
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Let me start by saying that our money was well-spent by booking at Medallion Hanoi. First, the coordination with the hotel staff for the booking of rooms and tours was very smooth. All of these were done via electronic mail. Ms. Hai Yen Nguyen, Director of Sales and Marketing, was very efficient and patient in handling our booking concerns. Second,... More 

Helpful?
Thank jambaby
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear our valued customers, A warmest greeting from Hanoi! First of all, I would like to thank you for sharing your experience with us; we are very happy to hear that you have had a great experience during your stay here. I would like to thank you for choosing Medallion Hanoi Hotel as your accomodation during your visit to the... More 

Kuala Terengganu, Malaysia
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel for 2 nights during our trip in Hanoi. It was indeed a very great experience. The hotel location is great, easy access to nearly all sort of things. It was also great to view the whole world moving from the room balcony on weekend evening.

Helpful?
Thank hilmisidek
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear our valued guest, A warmest greeting from Medallion Hanoi Hotel! We would like to thank you for choosing us as your accommodation during your visit to Hanoi. We are very happy to hear that you had had a great time at our hotel. On behalf of our staff, we acknowledge your kind and sincere feedback about our service. It... More 

Sydney, Australia
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is terrific. It is located in the Old Quarter so we were close to everything. The room had everything we needed, wifi, safe, plenty of toiletries, coffee/tea etc. The room we stayed in had double glazing so the noise outside was never an issue. The bathroom was huge and had a bath. Breakfast had a good selection and... More 

Helpful?
Thank Pom50
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear our valued customers, A warmest greeting from Hanoi! We are very happy to hear that you had had a great experience during your stay in our hotel. On behalf of our staff, we would like to thank you for sharing your experience and giving us your sincere thought about our services. It is definitely our pleasure to provide the... More 

Vancouver, Canada
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 3 nights, Dec. 28-31 on first trip to Hanoi. Was delighted by my hotel choice. Room and bed very comfortable, wifi reliable, great breakfast. Located in old quarter, which is not a quiet place. This street is well situated for walking about the area and the nightlife is right out the front door. Staff were great, knew all guests... More 

Helpful?
Thank Vancouverguy_10
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear our valued customer, A warmest greeting from Medallion Hanoi Hotel! We are very happy to know that you had had a great time during your stay at our facility. On behalf of our staff, we would like to acknowledge your kind and candid feedback about our service. It is our pleasure to provide the best to our customers. We... More 

Brisbane, Australia
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Ideally situated in the Old Quarter on Mai Mai street, next to the Backpackers hostel. Apart from the many attractions of the Old Quarter, you are within an easy walk of Hoan Kiem Lake and other tourist sites. The hotel is modern with great, attentive and friendly staff who are always willing to give you sight seing tips and assistance.... More 

Helpful?
1 Thank Graham S
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear our valued guest, A warmest greeting from Medallion Hanoi Hotel! We would like to thank you for choosing us as your accommodation during your visit to Hanoi. We are very happy to hear that you had had a great time at our hotel. On behalf of our staff, we acknowledge your kind and sincere feedback about our service. It... More 

Wellington, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 29, 2015

Spent two nights here on arrival in Vietnam. Beautiful hotel in a great location, walking distance from some great restaurants. Staff very friendly and more than happy to help out. Buffet breakfast was very tasty with a variety of choices. Nice place to stay, would definitely recommend.

Helpful?
Thank kate_n15
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear our valued guest, A warmest greeting from Medallion Hanoi Hotel! We would like to thank you for choosing us as your accommodation during your visit to Hanoi. We are very happy to hear that you had had a great time at our hotel. On behalf of our staff, we acknowledge your kind and sincere feedback about our service. It... More 

Melbourne, Australia
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed December 11, 2015

Medallion was our headquarters for Hanoi. Step outside and you are immediately walking distance for great restaurants, street life, the lakes and river, bridges and museums. Open all night, the room we had was modified with an extra bed. The breakfast was extensive, the staff well organised, attentive and friendly. They were struggling to eject a pungent durian smell in... More 

Helpful?
2 Thank Paul480
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear our valued customer, A huge greeting from our hotel! Thank you so much for choosing us as your accomodation. On behalf of the staff of Medallion Hanoi Hotel, we acknowledge your kind and sincere feedback about our facility; we would also like to apologize for any inconvenience you had had encountered here. It is our mission and a pleasure... More 

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