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O’Gallery Classy Hotel & Spa

Traveler (190)
Room & Suite (38)
Dining (27)

About

#6 of 718 hotels in Hanoi
Location
Cleanliness
Service
Value
O'Gallery Classy Hotel & Spa is set in Hanoi, 100 m from Thang Long Water Puppet Theater. This 4-star hotel offers a 24-hour front desk. Guests can sample Vietnamese and American dishes at the on-site restaurant. All guest rooms in the hotel are equipped with a kettle. All rooms come with a private bathroom with free toiletries, while selected rooms will provide you with a balcony and others also boast lake views. All rooms at O'Gallery Classy Hotel & Spa include air conditioning and a desk. This property also has one of the best-rated locations in Hanoi! Guests are happier about it compared to other properties in the area. This property is also rated for the best value in Hanoi! Guests are getting more for their money when compared to other properties in this city.
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Property amenities
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Room service
Airport transportation
Banquet Room
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Non-smoking hotel
Paid Internet
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
287Reviews
3Q+A
20Room tips
Traveler rating
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Popular mentions
Down a small street and easy to miss, but exceptional. The restaurant and roof top view are fantastic. The staff was amazing in their attention to detail. A great location from which to walk and explore the area. The best place we stayed during our entire vacation.
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We stay in Hanoi often and have been searching for a hotel that we would return to. We have finally found it! The staff is friendly and helpful without overdoing it (as many do in Hanoi.) The rooms are tastefully decorated, and the beds are Western-standard comfortable. The
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I only had a one night stay here and arrived in the evening so wanted to be close to all the bar and street food action in old town. This hotel is ideal in that respect and the service is first class. It’s easy walking distance to the Hoa Kiem Lake, Water Puppets, Beer Street
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I often come to Hanoi for business every 3 mths, and stayed in mainly the LaSiesta hotels - Diamond, Trendy etc. They were fully booked, so I decided to try this hotel. What I like. 1. Clean room, comfy bed, nice big window overseeing the lake 2. Great service, great people 3.
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Response from OGalleryClassy, Người quản lý at O’Gallery Classy Hotel & Spa
Responded 3 days ago
Dear AhWah, First and foremost, the team and I was very glad that we had the chance to welcome you lovely guest to our newly opened O’Gallery Classy Hotel & Spa. People say that “the first steps are always the hardest” and wonderfully supportive customers like you are undoubtedly our greatest motivation and reward for the efforts and passion we put into our jobs. I am delighted that you enjoyed the impeccable service provided by our well-trained and service-minded staff. They work very hard to ensure that our guests’ expectations are exceeded and it is most rewarding to hear when we achieve this aim. We are also glad that the room with an unbeaten view over the Hoan Kiem Lake was the icing on the cake during your stay. As you had kindly acknowledged, we are still learning the ropes during this inaugural period. Thus, we truly appreciated that you shared with us your experience for improvement. We have taken your feedback seriously and are now working with our Chef to enrich the breakfast quality as this indeed affects our guests’ comfort and satisfaction. Thank you so much for going through the trouble of bringing this to our attention. Please let me know when you are due back to Hanoi as I would be delighted to make your reservation myself and ensure yet another great stay. Warmest regards, Huyen Pucca Nguyen (Ms.) General Manager
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Booked the hotel through the hotel website. The online chat is helpful in the booking process. After booking, queries were answered promptly by sales staff, Jolene. She replied on whatsapp promptly too. She is an hardworking individual. Reception at check in was helpful and
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Response from OGalleryClassy, Người quản lý at O’Gallery Classy Hotel & Spa
Responded 4 days ago
Dear scyee, Thank you very much for taking the time to write such a wonderful review about your stay at O'Gallery Classy hotel. All my staff is very passionate about providing only the very best and personalized service to our guests at all times, to ensure every guest feels special, so I am delighted to hear that my staff has looked after you very well from the start to finish. I very much appreciate your compliments on the breakfast at O' Lake View restaurant and the rooms. I will surely forward this feedback to our team and that will definitely make our day! We very much look forward to welcoming you back to your “Hanoi home” in the hopefully near future. Best wishes, Huyen Pucca Nguyen (Ms.) General Manager
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PRICE RANGE
$60 - $154 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
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