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O’Gallery Classy Hotel & Spa

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02 Cho Cau Go Hoan Kiem, Hanoi 100000 Vietnam
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Traveler (543)
Dining (70)
Room & Suite (27)

About

#18 of 1,138 hotels in Hanoi
Location
Cleanliness
Service
Value
Travelers' Choice
O'Gallery Classy Hotel & Spa is set in Hanoi, 100 m from Thang Long Water Puppet Theater. This 4-star hotel offers a 24-hour front desk. Guests can sample Vietnamese and American dishes at the on-site restaurant. All guest rooms in the hotel are equipped with a kettle. All rooms come with a private bathroom with free toiletries, while selected rooms will provide you with a balcony and others also boast lake views. All rooms at O'Gallery Classy Hotel & Spa include air conditioning and a desk. This property also has one of the best-rated locations in Hanoi! Guests are happier about it compared to other properties in the area. This property is also rated for the best value in Hanoi! Guests are getting more for their money when compared to other properties in this city.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Spa
24-hour security
Baggage storage
24-hour check-in
Private check-in / check-out
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Special diet menus
Taxi service
Couples massage
Foot massage
Full body massage
Head massage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Vietnamese
784Reviews6Q+A48Room tips
Traveler rating
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Popular mentions
frank wrote a review Apr 2020
Dublin, Ireland3 contributions
Real hidden gem. The rooms are beautifully presented and the bed was so, so comfy. Best night's sleep ever. Front desk staff were extremely freindly and helpful. The restaurant is good, if a little expensive for Hanoi.
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Date of stay: February 2020
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tintin 69 wrote a review Mar 2020
Da Lat, Vietnam129 contributions21 helpful votes
Perfect location close to the kake in old quarter . Rooms are small with no nice view but are well set and charming . Sound proofing is rather poor but staff is nice . Breakfast is ok and rooftop bar offer a nice lake view
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Date of stay: May 2019Trip type: Traveled with friends
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Tedlau wrote a review Mar 2020
3 contributions1 helpful vote
Great location within the old quarter and surrounded by quite a few good restaurants. Nice roof top bar and restaurant to have over view of the lake. Staff and friendly but seems like they are still new and sometimes not really react fast. With the money i paid, i do expect the room should be bigger and more spacious. So i do expect have free upgrade of room when i know there is availability but they some how tell me based on their hotel policy i need to top up. That one i not very happy with it as their room is small and i already checked with the hotel in advance and they reply me subject to room availability but they give me free room upgrade since i brought babies and their room is small. but when i reached for check-in, the check-in reception still inform me if i want bigger room i need to top up to pay...while the person who replied my email said i can get free-upgrade but subject to availability went on leave! that kind of pissed me off as in the first place they should not promise me in email if they cannot offer free-upgrade based on room availability. Nevertheless, i not sure is it due to this issue when i check-out hotel , the hotel gave me a nice local souvenir. That at least make me felt a bit "compensated" psychology but i not too sure whether actually all the guests will get the same token of souvenirs regardless.
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Date of stay: January 2020
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Amanda C wrote a review Mar 2020
Caernarfon, United Kingdom217 contributions97 helpful votes
Perfectly located right in the heart of old Hanoi, with all the hustle and bustle, but inside the lobby is an oasis of peace and calm. Obviously some care has been taken in choosing the fixtures and furniture of this hotel- quality stylish and comfortable An utterly charming young lady, Moon, was our first contact when she checked us in, and the first example of this hotel’s lovely staff. We had a grand suite with a lake view - fabulous room - loved the handwritten welcome note, complimentary fruit,water and nibbles. Huge very comfortable bed and excellent shower. The complementary bath accessories were eco friendly and good quality. Breakfast is served on the 10 floor with fantastic views of the lake and city. Extensive range of both western and Asian foods on offer. The food from the al a carte menu was excellent and presentation outstanding, loved the fresh juices in bottles. Probably one of the very best breakfast range and quality I’ve experienced The kindness of the staff here is exceptional, firstly when they realised we were having an ultra early start to the airport they insisted that they prepare a takeaway pack of food for us, secondly when we asked where we might be able to buy some face masks (our next port of call was Hong Kong, Jimmy (front desk manager) said unlikely to find any near hotel but as he lived on outskirts he would get us some (wow awesome service) - when we checked out at 0300 true to his word was a pack of face masks, along with packed breakfast and Vietnamese coffee, fabulous If you want a hotel within walking distance of eateries of all types, easy access of places to visit (Grab works really well here), fab views from Sky bar and restaurant and to due for service then come here, you won’t regret it Thank you Jimmy, Moon, Lucy and Miley
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Date of stay: March 2020
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Room Tip: Grand suite
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Chin L wrote a review Mar 2020
Sydney, Australia361 contributions44 helpful votes
+1
We stayed in one of the grand suites with lake view in mid January. The hotel was new. The suite was beautiful, clean and very comfortable. The view of Hoan Kiem lake from the lounge of the suite was lovely. The bedroom had view of the neighbourhood and I could see people in another hotel across the street, so I had to close the curtains whenever I was in the bedroom. hotel is in a market area; therefore, a bit of street noise could be heard from the suite, but it was not too bad. (I’m very sensitive to noise, but could still sleep well). The bathroom was spacious and very clean. The rooftop bar had an even better view of the lake, but their drinks were only average. The restaurant also had nice view. Breakfast was excellent. I really loved their bottled fresh smoothie and cream caramel. Dinner was a bit hit-and-miss. The flavour and the presentation were beautiful, but the chicken dish was slightly undercooked, so I did not eat it. The manager asked for our feedback upon checking out, and when she realised that the food wasn’t perfect, she offered to refund and compensate by paying for our taxi fare to the airport. We however refused, but really appreciated the gesture. The staff were very friendly and efficient. I had issues with the air conditioner and they fixed it promptly. Extra water, iron and iron board were also provided promptly after being requested. They also organised a taxi to the airport for us at a cheaper price compared to the cost of our trip from the airport. In summary I like the lake view from the suite, the sumptuous breakfast as well as their excellent service. I would stay in O’Gallery Classy Hotel again if I come back to Hanoi.
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Date of stay: January 2020Trip type: Traveled with friends
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PRICE RANGE
$52 - $266 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
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Frequently Asked Questions about O’Gallery Classy Hotel & Spa
Which popular attractions are close to O’Gallery Classy Hotel & Spa?
Nearby attractions include Old Quarter (0.2 miles), Lake of the Restored Sword (Hoan Kiem Lake) (0.2 miles), and Thang Long Water Puppet (0.08 miles).
What are some of the property amenities at O’Gallery Classy Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at O’Gallery Classy Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at O’Gallery Classy Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to O’Gallery Classy Hotel & Spa?
Conveniently located restaurants include Essence Restaurant, Hoang Cuisine, and Era Restaurant.
Does O’Gallery Classy Hotel & Spa have an airport shuttle?
Yes, O’Gallery Classy Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is O’Gallery Classy Hotel & Spa located near the city center?
Yes, it is 0.2 miles away from the center of Hanoi.
Are any cleaning services offered at O’Gallery Classy Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to O’Gallery Classy Hotel & Spa?
Many travelers enjoy visiting Temple of Literature & National University (1.2 miles), Hoa Lo Prison (0.7 miles), and Presidential Palace Historical Site (1.3 miles).
Is O’Gallery Classy Hotel & Spa accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.